---
description: ServiceTitan : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceTitan - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CVC](/directory/30107/hvac/software) > [ServiceTitan](/software/150053/servicetitan)

# ServiceTitan

Canonical: https://fr.capterra.ca/software/150053/servicetitan

Page : 1/14\
Suivant: [Page suivante](https://fr.capterra.ca/software/150053/servicetitan?page=2)

> ServiceTitan est un logiciel métier qui transforme la façon dont les entreprises de services d'interventions pour particuliers et professionnels réalisent leurs activités.
> 
> Conclusion : 325 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise ServiceTitan?

Les entreprises de services CVC, de plomberie, d'électricité, de porte de garage, de ramonage et dépuration des eaux qui cherchent à accroître leurs revenus, à rationaliser leur activité, à optimiser leur équipe et à satisfaire leurs clients.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 325 Avis |
| Simplicité | 4.1/5 | D'après l'ensemble des avis |
| Support client | 4.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: ServiceTitan
- **Pays**: Glendale, É.-U.
- **Fondé**: 2012

## Contexte commercial

- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, États-Unis

##  Fonctionnalités

- Application mobile
- Base de données de contacts
- Base de données des coûts
- Budget Tracking
- Budgétisation et prévision
- Coût des tâches
- Devis
- Estimation des coûts
- Facturation des projets
- For Carpet Cleaners
- GPS
- Gestion client
- Gestion de la conformité
- Gestion de la disponibilité
- Gestion de projets
- Gestion des calendriers
- Gestion des documents
- Gestion des factures
- Gestion des incidents
- Gestion des inspections
- Gestion des risques
- Gestion des stocks
- Gestion des techniciens
- Gestion des tâches
- Gestion du pipeline de ventes
- Historique des clients
- Historique des services
- Logiciels CRM (gestion de la relation client)
- Maintenance préventive
- Paiements électroniques
- Planification
- Planification de la maintenance
- Planification en temps réel
- Pour sous-traitants en commerce/électr. industrielle
- Prise de clichés
- Rapports de suivi
- Rapports et analyses
- Rapports et statistiques
- Real-Time Updates
- Relevé des matériaux
- Rendez-vous récurrents
- Réservation en ligne
- Signature électronique
- Stockage de documents
- Suivi des clients
- Suivi des tâches
- Suivi du temps
- Suivi du temps en ligne
- Système de calendrier et de rappel
- Third-Party Integrations

... et 34 fonctionnalités supplémentaires

## Intégrations (15 au total)

- Azuga Fleet
- Birdeye
- Broadly
- ClearPathGPS
- FreshLime
- GPS Insight
- Google Maps
- One Step GPS
- Podium
- QuickBooks Online Advanced
- ReviewBuzz
- Sage Intacct
- Smart Fleet
- Zubie
- pulseM

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels CVC](https://fr.capterra.ca/directory/30107/hvac/software)

## Catégories connexes

- [Logiciels CVC](https://fr.capterra.ca/directory/30107/hvac/software)
- [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software)
- [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software)
- [Logiciels pour plombiers](https://fr.capterra.ca/directory/30673/plumbing/software)
- [Logiciels pour électriciens](https://fr.capterra.ca/directory/31006/electrical-contractor/software)

##  Logiciels similaires

1. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews)
2. [BuildOps](https://fr.capterra.ca/software/194155/buildops) — 4.5/5 (151 reviews)
3. [Service Fusion](https://fr.capterra.ca/software/135788/service-fusion) — 4.3/5 (290 reviews)
4. [Housecall Pro](https://fr.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2737 reviews)
5. [Limble](https://fr.capterra.ca/software/162600/limble-cmms) — 4.8/5 (739 reviews)

## Avis

### "\[sensitive content hidden\] is the GOAT :)" — 5.0/5

> **Danielle** | *2 mars 2026* | Eau/gaz/électricité | Taux de recommandation : 8.0/10
> 
> **Avantages**: \[sensitive content hidden\] , my customer success manager.  She is so on the ball, supportive, kind, solution based and a lovely kind human being.
> 
> **Inconvénients**: Not sure some of the pro products were suitable for us. I found onboarding to be challenging and wish I would have known more about what to expect
> 
> I love Service Titan. It's helped us get so organized and the support is second to none.  Especially \[sensitive content hidden\] my CSM

-----

### "Service Titan Review" — 5.0/5

> **Dawn** | *4 décembre 2024* | Construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: The dispatch notifications for customers.
> 
> **Inconvénients**: Reporting could be improved. Not enough options for building reports.
> 
> I love this software\! And I love that you are continually investing in it.

-----

### "ServiceTitan is a beast\!" — 5.0/5

> **Khiana** | *20 mars 2025* | Construction | Taux de recommandation : 8.0/10
> 
> **Avantages**: I love the capability of ServiceTitan. This software has features to help every employee across the company - Customer Service Representatives, dispatchers, sales people, technicians, warehouse clerks, etc. ServiceTitan helps companies stay organized and keeps you accountable as everything is recorded from phone calls to text messages to purchase orders to equipment serial numbers. ServiceTitan helps you document everything. The software also tracks your growth so you can easily see where you need to improve and helps you reach your goals.
> 
> **Inconvénients**: Often when there is a new release, the next day ServiceTitan will have glitches.
> 
> Overall, our company is happy with the functionality of ServiceTitan. We have been using it for a few years and haven't found another product that is comparable.

-----

### "ServiceTitan: A Complete Solution for HVAC Business Growth" — 5.0/5

> **Sanjeev** | *8 avril 2025* | Construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: The dispatch board overview is amazing — it's so easy to navigate and manage jobs. There's always a better way to do things, and this platform helps you discover them. There are a lot of features I really like, and honestly, each one is worth mentioning. Still, I feel like even if I list them all, I’d probably end up leaving a few out\!
> 
> **Inconvénients**: The process of creating estimate and proposal templates can be quite complicated for new users. It's difficult to become familiar with it initially, and the learning curve feels steep.
> 
> ServiceTitan is an all-in-one software solution for the HVAC industry. It can help a small organization grow and scale to new heights. The platform offers all the essential features for every department — from Accounting and Dispatching to Inventory and Pricebook management. You name it, and it’s there\!

-----

### "We Love ServiceTitan" — 5.0/5

> **Miranda** | *26 mars 2025* | Construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: Phone Call Recordings and customer records.
> 
> **Inconvénients**: It takes a long time to onboard and set things up properly.

-----

Page : 1/14\
Suivant: [Page suivante](https://fr.capterra.ca/software/150053/servicetitan?page=2)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/150053/servicetitan)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/150053/servicetitan> |
| de-AT | <https://www.capterra.at/software/150053/servicetitan> |
| de-CH | <https://www.capterra.ch/software/150053/servicetitan> |
| en | <https://www.capterra.com/p/150053/ServiceTitan/> |
| en-AE | <https://www.capterra.ae/software/150053/servicetitan> |
| en-AU | <https://www.capterra.com.au/software/150053/servicetitan> |
| en-CA | <https://www.capterra.ca/software/150053/servicetitan> |
| en-GB | <https://www.capterra.co.uk/software/150053/servicetitan> |
| en-IE | <https://www.capterra.ie/software/150053/servicetitan> |
| en-IL | <https://www.capterra.co.il/software/150053/servicetitan> |
| en-IN | <https://www.capterra.in/software/150053/servicetitan> |
| en-NZ | <https://www.capterra.co.nz/software/150053/servicetitan> |
| en-SG | <https://www.capterra.com.sg/software/150053/servicetitan> |
| en-ZA | <https://www.capterra.co.za/software/150053/servicetitan> |
| es | <https://www.capterra.es/software/150053/servicetitan> |
| es-AR | <https://www.capterra.com.ar/software/150053/servicetitan> |
| es-CL | <https://www.capterra.cl/software/150053/servicetitan> |
| es-CO | <https://www.capterra.co/software/150053/servicetitan> |
| es-CR | <https://www.capterra.co.cr/software/150053/servicetitan> |
| es-DO | <https://www.capterra.do/software/150053/servicetitan> |
| es-EC | <https://www.capterra.ec/software/150053/servicetitan> |
| es-MX | <https://www.capterra.mx/software/150053/servicetitan> |
| es-PA | <https://www.capterra.com.pa/software/150053/servicetitan> |
| es-PE | <https://www.capterra.pe/software/150053/servicetitan> |
| fr | <https://www.capterra.fr/software/150053/servicetitan> |
| fr-BE | <https://fr.capterra.be/software/150053/servicetitan> |
| fr-CA | <https://fr.capterra.ca/software/150053/servicetitan> |
| fr-LU | <https://www.capterra.lu/software/150053/servicetitan> |
| it | <https://www.capterra.it/software/150053/servicetitan> |
| nl | <https://www.capterra.nl/software/150053/servicetitan> |
| nl-BE | <https://www.capterra.be/software/150053/servicetitan> |
| pt | <https://www.capterra.com.br/software/150053/servicetitan> |
| pt-PT | <https://www.capterra.pt/software/150053/servicetitan> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@fr.capterra.ca","url":"https://fr.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://fr.capterra.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"ServiceTitan","description":"ServiceTitan est une des principales solutions logicielles métiers pour les entreprises de services d'intervention pour particuliers et professionnels. Cette puissante plateforme optimise et élimine les tâches sur le terrain et au bureau avec une réactivité basée sur le cloud, une synchronisation en temps réel et une disponibilité constante. De plus, elle comprend une application robuste pour tablette destinée aux techniciens externes. ServiceTitan aide les petites entreprises et les grandes entreprises régionales à rationaliser leurs opérations et à améliorer leur service client tout en favorisant la croissance et la génération de revenus.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ec5623d8-887b-4978-aa38-0374e902d92b.webp","url":"https://fr.capterra.ca/software/150053/servicetitan","@id":"https://fr.capterra.ca/software/150053/servicetitan#software","@type":"SoftwareApplication","publisher":{"@id":"https://fr.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":325},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://fr.capterra.ca/software/150053/servicetitan#faqs","@type":"FAQPage","mainEntity":[{"name":"Qui utilise ServiceTitan?","@type":"Question","acceptedAnswer":{"text":"Les entreprises de services CVC, de plomberie, d'électricité, de porte de garage, de ramonage et dépuration des eaux qui cherchent à accroître leurs revenus, à rationaliser leur activité, à optimiser leur équipe et à satisfaire leurs clients.","@type":"Answer"}}]},{"@id":"https://fr.capterra.ca/software/150053/servicetitan#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels CVC","position":2,"item":"/directory/30107/hvac/software","@type":"ListItem"},{"name":"ServiceTitan","position":3,"item":"/software/150053/servicetitan","@type":"ListItem"}]}]}
</script>