--- description: Sinch MessageMedia : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sinch MessageMedia - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Plateformes SMS marketing](/directory/30842/sms-marketing/software) > [Sinch MessageMedia](/software/150203/messagemedia) # Sinch MessageMedia Canonical: https://fr.capterra.ca/software/150203/messagemedia Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/150203/messagemedia?page=2) > MessageMedia est un des leaders mondiaux des services SMS pour les entreprises, fournissant une solide plateforme de messagerie unifiée à plus de 50 000 clients. > > Conclusion : 53 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Sinch MessageMedia? Cette solution s'adresse aux entreprises, des marques mondiales aux petites entreprises, qui ont besoin d'un service facile à utiliser et très fiable pour communiquer avec les différents acteurs et les impliquer. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 53 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Sinch ## Contexte commercial - **À partir de**: 42,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Belgique, Canada, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - Alertes/Notifications - Ciblage du public - Communication multicanal - Coupons mobiles - Créateur d'enquêtes - Envoi de SMS en masse - Gestion des campagnes - Gestion des contacts - MMS - Messagerie bidirectionnelle - Messagerie planifiée - Modèles personnalisables - Personnalisation de messages - Rapports et analyses - Réponses automatisées - SMS Marketing - Third-Party Integrations ## Intégrations (23 au total) - Act\! - ActiveCampaign - Adobe Campaign - Adobe Experience Manager - Aircall - AroFlo - BigCommerce - Bullhorn ATS & CRM - Covetrus Pulse - Epic - HubSpot CRM - Klaviyo - Mailchimp - Mailjet - NetSuite ... et 8 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software) ## Catégories connexes - [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software) - [Logiciels de sondage par SMS](https://fr.capterra.ca/directory/32937/sms-survey/software) - [Logiciels de marketing mobile](https://fr.capterra.ca/directory/31308/mobile-marketing/software) - [Logiciels de marketing conversationnel](https://fr.capterra.ca/directory/31562/conversational-marketing-platform/software) ## Logiciels similaires 1. [Project Broadcast](https://fr.capterra.ca/software/1059384/project-broadcast) — 4.9/5 (650 reviews) 2. [SlickText](https://fr.capterra.ca/software/155430/slicktext-com) — 4.8/5 (269 reviews) 3. [EZ Texting](https://fr.capterra.ca/software/145848/ez-texting) — 4.5/5 (273 reviews) 4. [Clearstream](https://fr.capterra.ca/software/158103/clearstream) — 4.8/5 (694 reviews) 5. [TextP2P](https://fr.capterra.ca/software/183310/text-p2p) — 5.0/5 (129 reviews) ## Avis ### "Solid tool if you're looking for a bulk SMS solution" — 4.0/5 > **Utilisateur anonyme** | *27 juin 2025* | Logiciels | Taux de recommandation : 7.0/10 > > **Avantages**: Super easy to use and fast to setup. Solid bulk SMS tool with a good selection of automation features. Clean UI design. > > **Inconvénients**: While Message Media is generally reliable, I found the reporting and analytics features to be a bit limited compared to other platforms. Customizing reports or gaining deeper insights into campaign performance required extra effort. Also, the pricing can escalate quickly for higher-volume messaging, and integrations with certain CRMs weren’t as seamless as expected. ----- ### "Sinch: Messaging at its finest" — 5.0/5 > **Nicholas** | *4 décembre 2025* | Recrutement | Taux de recommandation : 8.0/10 > > **Avantages**: Two‑way, conversational messaging — It’s not just one‑way blasts: you can have real conversations over text, support customers, respond to inquiries, and keep the history in a shared inbox — which is great for engagement and support > > **Inconvénients**: For us, operating at scale or across regions, Sinch offers weak compliance, unsecure routing, — which matters if you’re sending sensitive or critical communications, wish it was better > > Overall there were a lot if good things we appreciate about Sinch messaging — multi channel, 2 way conversational, and automation were a few reasons why we liked it ----- ### "Sinch is a Sinch\!" — 4.0/5 > **Karen** | *2 octobre 2025* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: Is easy to use - quite intuitive Helps me contact many people at once streamlines my communication on busy days I can be organised and schedule future messages > > **Inconvénients**: I often think I have return messages when I don't' because the red notification dot stays on most of the day after receiving one reply. Also occasionally if I click into another tab when I'm halfway through a message the message I'm working on gets deleted - perhaps there coudl be a text box "are you sure you want to delete this message/leave this page" - before its actually deleted > > Love it - makes my day-to-day management so much easier and very organised and consistent. It is especially helpful when phone calls are just not possible especially with eh use of google translate embedded into the message system ----- ### "Bad technical support" — 1.0/5 > **Arthur** | *22 avril 2026* | Gestion de l'enseignement | Taux de recommandation : 1.0/10 > > **Avantages**: At first glance, the integration seems solid and ambitious. The interface is user-friendly, and \[sensitive content hidden\], our account manager, is also very pleasant to work with. > > **Inconvénients**: Very disappointing experience with this service on Zoho CRM. For several weeks, we encountered a critical issue that resulted in duplicate SMS messages being sent, causing significant and unnecessary costs on our side. Despite opening multiple support tickets and clearly explaining the situation, we did not receive any meaningful help or resolution from their team. There was no proactive investigation, no clear communication, and no accountability. In the end, we had to investigate the issue ourselves and identified that it was caused by an automatically generated workflow (created by their integration in Zoho CRM) that was incorrectly configured and resending messages even when they had already been successfully delivered. This is a fundamental flaw that should have been caught and resolved by their support team. To make matters worse, after updating the app, we lost access to the workflow history, meaning we no longer have formal proof—something their team should have helped us secure earlier given the ongoing issue. This situation has caused us financial damage amounting to several thousand euros. As of today, we are still waiting for a proper response, a refund for the duplicated messages, and accountability from their side. Overall, this reflects a serious lack of support, reliability, and professionalism. I cannot recommend this service. ----- ### "Sinch Message Media, Great Product, Amazing Support Staff." — 5.0/5 > **Julio** | *2 septembre 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: The support models is good, support techs know the product are responsive, helpful and always concise with the outcomes. > > **Inconvénients**: Initially can be challenging for non-technical people to learn the different options and ways in which to use the platform and get a Roi, in saying that there are a lot of 'how to' articles that are helpful. > > Happy with the value for money, amazing support staff, willingness to go above and beyond to troubleshoot and remediate any issues at hand. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/150203/messagemedia?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/150203/messagemedia) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées