--- description: ProPet : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ProPet - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour animaux de compagnie](/directory/30574/kennel/software) > [ProPet](/software/150449/propet) # ProPet Canonical: https://fr.capterra.ca/software/150449/propet Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/150449/propet?page=2) > Logiciel tout-en-un pour la gestion d'entreprise de chenil, de pension, de toilettage, de dressage et de commerce de détail. > > Conclusion : 103 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ProPet? Pensions pour chiens, garderies pour chiens, salons de toilettage, centres de villégiature pour animaux de compagnie, dresseurs, pensions à domicile, chatteries, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 103 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ProPet Software - **Pays**: Ottawa, Canada - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 49,99 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Bahreïn, Canada, Koweït, Nouvelle-Zélande, Qatar, Royaume-Uni, États-Unis ## Fonctionnalités - Alertes/Notifications - Facturation - Gestion client - Gestion des calendriers - Gestion des rendez-vous - Planification - Portail client - Portail client - Rappels - Réservation en ligne - Suivi des anniversaires - Traitement des cartes de crédit ## Intégrations (3 au total) - Mailchimp - QuickBooks Online - Stripe ## Ressources d'aide - Service client/courriel - FAQ/forums - Chat/Clavardage ## Category - [Logiciels pour animaux de compagnie](https://fr.capterra.ca/directory/30574/kennel/software) ## Catégories connexes - [Logiciels pour animaux de compagnie](https://fr.capterra.ca/directory/30574/kennel/software) - [Logiciels de refuge pour animaux](https://fr.capterra.ca/directory/30924/pet-sitting/software) - [Logiciels pour entreprises de toilettage pour animaux](https://fr.capterra.ca/directory/30845/pet-grooming/software) ## Logiciels similaires 1. [Pet Manager](https://fr.capterra.ca/software/150536/pet-manager) — 5.0/5 (61 reviews) 2. [BusyPaws](https://fr.capterra.ca/software/1014353/busypaws) — 4.7/5 (79 reviews) 3. [Paw Partner](https://fr.capterra.ca/software/203713/paw-partner) — 4.9/5 (59 reviews) 4. [Gingr](https://fr.capterra.ca/software/136469/gingr) — 4.5/5 (214 reviews) 5. [PetPocketbook](https://fr.capterra.ca/software/216597/petpocketbook) — 4.9/5 (127 reviews) ## Avis ### "Years later and still love it\!" — 5.0/5 > **Catherine** | *8 août 2024* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Did my first review back in 2017 after using the product for a year. It's now 8 years we've been on it and we still love it. Our customer service needs are minimal but when I do need help they they've been very responsive. > > **Inconvénients**: no complaints - think we've only gone down a couple times in 8 years and they responded well and quickly resolved. ----- ### "Fully featured with constant improvements" — 5.0/5 > **Warwick** | *5 octobre 2018* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Above all other training, daycare, boarding or grooming software - this stands tallest. ProPet is the cleanest, fully featured solution out there. While it can be very detailed and time consuming to set up, this customisability is what makes it great when you're looking for it later. The support is super helpful and always willing to hear out suggestions and feedback. > > **Inconvénients**: The training module was heavily based on the boarding/daycare module. This is understandable as it required a starting point, but has still borrowed far too much from these modules instead of rethinking how it should work for training and building the module from a different perspective. > > ProPet has made it so easy for us to run our business, while the lack of Xero support has created a couple of hurdles for us, we're very happy with the overall result we've been able to achieve using it. ----- ### "Used for a week. Not worth it" — 3.0/5 > **Samantha** | *8 septembre 2018* | Services aux consommateurs | Taux de recommandation : 4.0/10 > > **Avantages**: Truly nothing beyond hard to get a hang of the system. > > **Inconvénients**: Everything. Never did me nor my staff get the hang of how to use it. > > Really a waste of money really mad I actually paid money to use this program. ----- ### "Great Product, Terrible Service" — 4.0/5 > **Utilisateur vérifié** | *25 janvier 2024* | Vente au détail | Taux de recommandation : 1.0/10 > > **Avantages**: The product is excellent for multi channel pet businesses > > **Inconvénients**: The retail module is clunky and unwieldy. Hard to update and use. Customer service is nonexistent. They have a Facebook page where you can ask other users for help because they will never respond. I needed to revamp our entire retail inventory, and was emailing with a rep for several months, no help was forthcoming due to "staffing issues," i was as patient as i coyld be while continuing to check in, finally she just ghosted me. > > We would still be using this software if they had any kind of customer service after the sales team is done with you. The software is great until it's not, and if you need help, you're on your own. ----- ### "Not the best" — 4.0/5 > **Spencer** | *31 juillet 2019* | Vétérinaire | Taux de recommandation : 2.0/10 > > **Avantages**: It does help me manage my kennel space well. With ProPet I can avoid double bookings. Clients seem to find it easy enough to use. > > **Inconvénients**: While there is some room to customize the major and standard functions for my business, not all functions are that useable. We don't use the words "colour" and "cheque" in the US, it would be nice to have an American version of the software. What should be standard functions, you must create your own "rule" for to enable them to work properly. For example, there is no way to block clients from submitting reservations when you are going to be closed for a period of time. You can show on the calendar (X'd out dates) when you will be closed, but a client can still submit a reservation as long as their dates are on either side of your closed dates. You can't easily indicate when you kennel is completely full to clients and can no longer take reservation requests. You simply have to "cancel" every request as it comes in for the period you are full. If you like reports, ProPets has tons of reports, I think I use 2 -3 of them. > > When you have an idea or need something fixed within the software, the customer service reps are programmed to tell you that your idea is wonderful and that it will be placed on their list of great ideas, but nothing ever gets done. There is no tracking of open support tickets or follow up to help requests. There is no searchable help screen from within the software. You can search and external, ProPet knowledge base but it is very out-of-date and clunky. To me, the annual price I paid is no longer worth the value of the product/service I receive. However, once you have used ProPet for a period of time, it's hard to make the switch to another program. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/150449/propet?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/150449/propet) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées