--- description: ALICE Receptionist : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ALICE Receptionist - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'accueil des visiteurs](/directory/10020/visitor-management/software) > [ALICE Receptionist](/software/151331/alice-receptionist) # ALICE Receptionist Canonical: https://fr.capterra.ca/software/151331/alice-receptionist Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/151331/alice-receptionist?page=2) > Solutions de gestion des visiteurs pour les entreprises et les installations gouvernementales. Communication en temps réel, enregistrement des arrivées et des départs, contenu numérique et plus encore. > > Conclusion : 39 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ALICE Receptionist? Sociétés, grandes entreprises, agences gouvernementales et PME. Les entreprises ou agences de toutes tailles peuvent utiliser ALICE Receptionist. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 39 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ALICE Receptionist - **Pays**: Las Vegas, É.-U. - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 299,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Prix**: Basic: $239/month for 50 audio users and 5 video users. Premium: $319/month for 150 audio users and 15 video users. Enterprise: $399/month for 300 audio users and 30 video users. (Pricing based on 5 year terms, though smaller terms are available. All plans are billed annually.) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: allemand, anglais, chinois traditionnel, espagnol, français, japonais, néerlandais, portugais - **Pays disponibles**: Albanie, Allemagne, Andorre, Autriche, Belgique, Bosnie-Herzégovine, Bulgarie, Bélarus, Canada, Chypre, Cité du Vatican, Croatie, Danemark, Espagne, Estonie, Finlande, France, Gibraltar, Groenland, Grèce et 35 de plus ## Fonctionnalités - Alertes/Notifications - Contrôles/Permissions d'accès - Gestion des badges - Gestion des contacts - Liste de suivi - Messagerie SMS - Préinscription - Scan de cartes d'identité - Self Check-In/Check-Out - Signature numérique ## Intégrations (7 au total) - 3CX - Google Calendar - Microsoft 365 - Microsoft Azure - Microsoft Outlook - Slack - Tpad PBX ## Ressources d'aide - Service client/courriel - FAQ/forums - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels d'accueil des visiteurs](https://fr.capterra.ca/directory/10020/visitor-management/software) ## Logiciels similaires 1. 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[zHealth](https://fr.capterra.ca/software/162807/zhealthehr) — 4.6/5 (128 reviews) ## Avis ### "A great asset to have to any business" — 5.0/5 > **Karley** | *10 mai 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: -having a virtual receptionist saves me money since I dont have to pay someone by the hour for the task -convenient -professional > > **Inconvénients**: -Nothing so far, overall my experience has been pretty good with them -If there were an option for smaller businesses to have a reduced rate it would be preferred ----- ### "Saving money and adding security." — 5.0/5 > **Carrie** | *7 novembre 2022* | Services financiers | Taux de recommandation : 8.0/10 > > **Avantages**: Integration of the product was handled with qualified professionals. They were able to make all requests happen and in a timely fashion. It is easy to use, but if it was not they are only an email or phone call away. > > **Inconvénients**: The software does require some programming knowledge. The surface level options do not provide you access to all features of the program. > > ALICE Receptionist provides me the ability to reduce the costs of having 2 receptionist and provides a level of security to access our companies. ----- ### "Not in digital front end" — 3.0/5 > **Ulf** | *2 octobre 2018* | Services d'information | Taux de recommandation : 5.0/10 > > **Avantages**: Easy to call phones from interface. Easy to find users in directory list. > > **Inconvénients**: Old looking interface. No updates or new functionallity in years. Needs heavy CPU and GPU to be used, which forces you to buy expensive hardware and limited hardware possibilites. > > Using it as a interactive door bell and works OK for that purpose. I would have hoped nicer and smoother interface (no updates in 3 years). The system "Envoy" is taking over and we are looking at exchanging Alice because of unmodern interface and also too expensive in comparsion. ----- ### "Your Next Receptionist is a Computer" — 5.0/5 > **Philip** | *20 juin 2016* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use and provides a positive first impression of the company without the need to hire and train the right person. Also, since it doesn't need breaks, vacations, or sick time, it is always there to great your guests. > > **Inconvénients**: While we really like the idea of the system being triggered by motion, unfortunately our employees go past the system many times everyday triggering it. As a result, we turned off that feature. Also, be aware of ADA accessibility requirements. > > Alice is a virtual receptionist system that eliminates the need to have somebody watch the front door for visitors. In our offices, we don't have a lot of visitors and by nature, receptionists are people who like to communicate with others. Unfortunately, the design of our office space separates them from everybody else, so over time, they leave their desks more and more. Whether the time they are away from the front is warranted or not, the door is left unattended which is both a service and security issue. ----- ### "hey Alice" — 5.0/5 > **Bill** | *2 octobre 2018* | Produits chimiques | Taux de recommandation : 10.0/10 > > **Avantages**: Alice receptionist is just what it claims to be, it is refreshing to buy a product that does what it claims without a lot of add ons required to get the functionality listed in the marketing info. > > **Inconvénients**: She tends to hang on updates from time to time. Not a huge deal but I have to endure the "cute" comments about waking Alice back up. > > Alice has very neatly replaced the live receptionist we lost in the 2008 crash. We went a couple years with a note and a phone but Alice is a much more engaging solution and we have gotten quite a few compliments from visitors. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/151331/alice-receptionist?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/151331/alice-receptionist) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées