--- description: BrightHR : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrightHR - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de ressources humaines](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr) # BrightHR Canonical: https://fr.capterra.ca/software/151525/brighthr Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/151525/brighthr?page=2) > Logiciel de RH basé sur le cloud pour gérer les vacances, les rotations et les absences à tout moment et où que vous soyez, avec des applications de pointage et de notes de frais gratuites. > > Conclusion : 204 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise BrightHR? Pour les petites et moyennes entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 204 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: BrightHR - **Pays**: Manchester, R.-U. - **Entreprise fondée en**: 2015 ## Contexte commercial - **À partir de**: 6,00 $ - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Irlande, Royaume-Uni ## Fonctionnalités - Alertes/Notifications - Autorisations basées sur les rôles - Base de données des employés - Conformité fiscale - Contrôle du processus d'approbation - Gestion de la paie - Gestion des congés - Gestion des employés - Gestion des feuilles de temps - Gestion des présences - Intégration des employés - Pointage - Portail des employés - Portail libre-service - Rapports de paie - Rapports et analyses - Suivi des congés - Suivi des présences - Suivi des vacances/congés ## Intégrations (3 au total) - Gmail - Google Calendar - Microsoft Outlook ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de ressources humaines](https://fr.capterra.ca/directory/5/human-resource/software) ## Catégories connexes - [Logiciels de ressources humaines](https://fr.capterra.ca/directory/5/human-resource/software) - [Logiciels de gestion des absences](https://fr.capterra.ca/directory/33376/absence-management/software) - [Outils de gestion du temps](https://fr.capterra.ca/directory/30612/time-tracking/software) - [Logiciels de gestion des congés payés](https://fr.capterra.ca/directory/31400/leave-management-system/software) - [Outils de pointage](https://fr.capterra.ca/directory/30001/time-clock/software) ## Logiciels similaires 1. [Rippling](https://fr.capterra.ca/software/172127/rippling) — 4.9/5 (4883 reviews) 2. [BambooHR](https://fr.capterra.ca/software/110968/bamboohr) — 4.6/5 (3644 reviews) 3. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5316 reviews) 4. [Paylocity](https://fr.capterra.ca/software/86714/webpay) — 4.3/5 (1965 reviews) 5. [Paycom](https://fr.capterra.ca/software/130949/paycom) — 4.4/5 (1400 reviews) ## Avis ### "Avoid contract - VERY DISAPPOINTING" — 1.0/5 > **Natalie** | *11 septembre 2025* | Ressources humaines | Taux de recommandation : 0.0/10 > > **Avantages**: onboarding and introduction of the software > > **Inconvénients**: 1. Communication and Customer Service Issues : My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required. This pattern of ineffective communication not only wasted considerable time but also demonstrated a lack of proper training or coordination among customer service representatives. 2. Contractual Concerns : The contract terms present serious concerns regarding customer rights and fair business practices. Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service deficiencies. This punitive approach to contract termination appears to prioritize revenue retention over customer satisfaction and service quality accountability. They didn't even notify me prior to the renewal which raised a red flag to me. When service quality issues directly contribute to a customer's decision to cancel, the company should reasonably adjust termination fees rather than maintaining such restrictive financial penalties. This practice effectively holds customers financially hostage to substandard service. 3. Legal Compliance Concerns : The contract terms raise questions about compliance with Ontario commercial law and consumer protection regulations. Under Ontario's Consumer Protection Act and related commercial legislation, businesses must ensure their contracts contain fair and reasonable terms. The 80% cancellation fee structure may potentially violate: -Consumer Protection Act provisions regarding unfair contract terms -Common law principles of unconscionability -Provincial regulations governing commercial contracts and cancellation rights I recommend that potential customers carefully review these contractual obligations and consider seeking legal counsel before signing. Current customers experiencing similar issues may wish to consult with legal professionals regarding their rights under Ontario commercial law. Recommendation Based on these experiences, I cannot recommend this company's services. The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an unsatisfactory customer experience that potential clients should carefully consider. > > VERY DISAPPOINTING ----- ### "READ THE FINE PRINT. WILL AUTORENEW WITHOUT CONSENT" — 1.0/5 > **Justin** | *13 juillet 2026* | Agriculture | Taux de recommandation : 0.0/10 > > **Avantages**: Difficult to implement. > > **Inconvénients**: Called to cancel 3 months into 1 year contract. Offered a 2 month payment deferral with discount. Then proceeded to autorenew us for another 12 month term. Without our consent. > > Terrible. ----- ### "Great tool for HR management and anything employee related" — 4.0/5 > **Elgiz** | *20 juin 2026* | Services juridiques | Taux de recommandation : 7.0/10 > > **Avantages**: Its a very stable and mature app to use and easy to get used to however there are some things that are not available. > > **Inconvénients**: Some of the important features are either not available or are not fully supportive of useful features. ----- ### "Excellent HR and Payroll Solution with Outstanding Support" — 5.0/5 > **Sampaio** | *9 juillet 2026* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: BrightHR provides a very practical and complete HR solution. The payroll support, HR advice, health and safety guidance, employee handbook, and other documentation tools are extremely useful and help us stay compliant. The team is always quick to respond, professional, and friendly. I also really appreciate the training videos and tutorials available, which make it easy to learn how to use the platform and get the most out of all its features. > > **Inconvénients**: I have not experienced any significant issues with BrightHR so far. Overall, the service has been reliable and has met our needs very well. > > My overall experience with BrightHR has been excellent. The platform is easy to use and offers a wide range of HR resources and support. From payroll assistance and health \& safety guidance to employee handbooks, templates, and training materials, everything is available in one place. The support team is knowledgeable, responsive, and always willing to help. Considering the level of service, protection, documentation, and expert guidance provided, BrightHR offers excellent value for money. It has made managing HR much simpler and gives us confidence that we are following best practices as an employer. ----- ### "Expensive but value for money" — 4.0/5 > **Sarah** | *27 juillet 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10 > > **Avantages**: We love that we can hold our staff files, calendar payroll and policies in one place\! It simplifies managing annual leave, appraisals, SSP etc. > > **Inconvénients**: System can be a bit clunky to sart and not all staff from Bright HR have a full understanding of what they are using. This makes learning a new system difficult. > > We have had a positive experience with Bright HR and are glad that we decided to switch our HR and payroll over. It can work out expensive but you need to weigh up the cost against the benefits. For us as a small charity, its worth it. ----- Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/151525/brighthr?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/151525/brighthr) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées