--- description: BrightHR : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BrightHR - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de ressources humaines](/directory/5/human-resource/software) > [BrightHR](/software/151525/brighthr) # BrightHR Canonical: https://fr.capterra.ca/software/151525/brighthr Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/151525/brighthr?page=2) > BrightHR : logiciel intelligent de ressources humaines. Tous les outils dont vous avez besoin pour vous débarrasser du fardeau des RH et vous offrir une tranquillité d'esprit. > > Conclusion : 183 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise BrightHR? Pour les petites et moyennes entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 183 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: BrightHR - **Pays**: Manchester, R.-U. - **Entreprise fondée en**: 2015 ## Contexte commercial - **À partir de**: 6,00 $ - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Irlande, Royaume-Uni ## Fonctionnalités - Alertes/Notifications - Autorisations basées sur les rôles - Base de données des employés - Contrôle du processus d'approbation - Gestion de la paie - Gestion des congés - Gestion des employés - Gestion des feuilles de temps - Gestion des présences - Intégration des employés - Pointage - Portail des employés - Portail libre-service - Rapports et analyses - Suivi des congés - Suivi des présences - Suivi des vacances/congés ## Intégrations (3 au total) - Gmail - Google Calendar - Microsoft Outlook ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de ressources humaines](https://fr.capterra.ca/directory/5/human-resource/software) ## Catégories connexes - [Logiciels de ressources humaines](https://fr.capterra.ca/directory/5/human-resource/software) - [Logiciels de gestion des absences](https://fr.capterra.ca/directory/33376/absence-management/software) - [Outils de gestion du temps](https://fr.capterra.ca/directory/30612/time-tracking/software) - [Logiciels de gestion des congés payés](https://fr.capterra.ca/directory/31400/leave-management-system/software) - [Outils de pointage](https://fr.capterra.ca/directory/30001/time-clock/software) ## Logiciels similaires 1. [BambooHR](https://fr.capterra.ca/software/110968/bamboohr) — 4.6/5 (3434 reviews) 2. [Rippling](https://fr.capterra.ca/software/172127/rippling) — 4.9/5 (4818 reviews) 3. [Paylocity](https://fr.capterra.ca/software/86714/webpay) — 4.3/5 (1846 reviews) 4. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5270 reviews) 5. [ADP Workforce Now](https://fr.capterra.ca/software/155895/workforcenow) — 4.4/5 (7219 reviews) ## Avis ### "Avoid contract - VERY DISAPPOINTING" — 1.0/5 > **Natalie** | *11 septembre 2025* | Ressources humaines | Taux de recommandation : 0.0/10 > > **Avantages**: onboarding and introduction of the software > > **Inconvénients**: 1. Communication and Customer Service Issues : My experience with this company has been marked by significant communication breakdowns. When seeking specific information and answers to detailed questions, I was repeatedly transferred between agents without receiving the precise materials or responses I required. This pattern of ineffective communication not only wasted considerable time but also demonstrated a lack of proper training or coordination among customer service representatives. 2. Contractual Concerns : The contract terms present serious concerns regarding customer rights and fair business practices. Most notably, the cancellation clause requires payment of 80% of the remaining contract period, even when cancellation is warranted due to service deficiencies. This punitive approach to contract termination appears to prioritize revenue retention over customer satisfaction and service quality accountability. They didn't even notify me prior to the renewal which raised a red flag to me. When service quality issues directly contribute to a customer's decision to cancel, the company should reasonably adjust termination fees rather than maintaining such restrictive financial penalties. This practice effectively holds customers financially hostage to substandard service. 3. Legal Compliance Concerns : The contract terms raise questions about compliance with Ontario commercial law and consumer protection regulations. Under Ontario's Consumer Protection Act and related commercial legislation, businesses must ensure their contracts contain fair and reasonable terms. The 80% cancellation fee structure may potentially violate: -Consumer Protection Act provisions regarding unfair contract terms -Common law principles of unconscionability -Provincial regulations governing commercial contracts and cancellation rights I recommend that potential customers carefully review these contractual obligations and consider seeking legal counsel before signing. Current customers experiencing similar issues may wish to consult with legal professionals regarding their rights under Ontario commercial law. Recommendation Based on these experiences, I cannot recommend this company's services. The combination of poor communication, restrictive contract terms, and questionable compliance with consumer protection standards creates an unsatisfactory customer experience that potential clients should carefully consider. > > VERY DISAPPOINTING ----- ### "Helpful Introduction and Easy-to-Understand Training" — 5.0/5 > **Vishal** | *25 février 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The introductory Teams meeting was very informative and well-structured. The team clearly explained the services offered by Bright HR, and the tutorial on using the app was simple, practical, and easy to follow. The support provided during the session was helpful and professional. > > **Inconvénients**: There were no issues encountered during the entire experience. Everything was well-organised, and the session ran smoothly from start to finish. The information provided was clear, and all aspects of the platform were explained in a simple and easy-to-understand manner. The team was responsive, professional, and ensured that all questions were addressed promptly. There were no technical difficulties or areas of confusion during the tutorial. Overall, the process was seamless, and there were no areas that required improvement based on my experience. > > Overall, it was a positive experience. The session provided a good understanding of the platform and how to use it effectively. The team was supportive, and the training made it easy to get started with BrightHR. ----- ### "The Benefits and Disadvantages of the BrightHR System" — 4.0/5 > **Evelyn** | *13 juin 2025* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: The HR component is robustly defined to suit the specific needs and requirements than the Bright safe designed for Health and Safety which Home care providers needs. The clock-in feature is okay. > > **Inconvénients**: There are some mandatory features and tasks that needs to be added to the Bright safe(health and safety component of the system ) like the CQC compliance updates, basic care plans and assessments templates for domiciliary care providers ,daily tasks \& some other stuffs which makes it incomplete and the system can not be rated as ALL IN ONE. A care business provider with good experience can manage this shortfall and it’s time consuming. There is no section for the Domiciliary visit record because the Rota and shift feature is nor working for the same thing probably due to shorter hours in the Domiciliary sector. > > As aforementioned in the Questionaire in the pros and cons, the Bright Safe section for home care providers can benefit more if the software is updated to meet their requirements and needs while the HR section is robustly updated. I believe that with more comments from varying health care providers, the lapses will be updated to suit everyone’s needs. ----- ### "Superb Customer Care with a human touch\!" — 3.0/5 > **Paula** | *18 juillet 2025* | Divertissement | Taux de recommandation : 5.0/10 > > **Avantages**: The customer care is so prompt, supportive, caring, patient and understanding. I particularly want to thank \[sensitive content hidden\] who handled our issue with humanity, respect and she went above and beyond to resolve it with compassion. Things were followed through in a timely manner, and we weren't left for days without a progress report or an answer. It is so refreshing these days to be able to speak to actual human beings who can understand complex situations than chatbots that leave you frustrated and no better off\! Well done BrightHR for sticking with a more human approach\! Bulletins were really useful too\! > > **Inconvénients**: software didn't allow changes to employee information without huge difficulties. Welfare support offered to employees via phone fell short of it's offer. The training for staff was great initially but didn't keep up to date for our sector. Auto renewal element was not made clear and no reminders after a 5 year contract period that this was due. Software didn't meet all our business needs so we still relied on other platforms that did not 'talk' together meaning data duplication and increase in time/ work not less, but we are a small not for profit CIC in a niche sector. > > Generally good. The customer care is BrightHR's greatest strength with the ability to talk directly with people who understand ----- ### "Good in HR futures" — 4.0/5 > **Katy** | *27 février 2026* | Gestion de l'enseignement | Taux de recommandation : 7.0/10 > > **Avantages**: Overall, my experience with BrightHR has been very positive. It has significantly simplified HR administration, especially for a small to mid-sized business without a large internal HR team. The platform centralizes employee records, absence tracking, documentation, and compliance tools in one easy-to-use system. > > **Inconvénients**: There is a major issue with payroll functionality. The fund handling within payroll has caused serious problems, and it does not feel reliable for managing salary processes. Also we can not upload any file in related of the absents. (Just sick note uploading is available) > > The migration process with \[sensitive content hidden\] was very good. She informed us in every single step and input data very carefully. ----- Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/151525/brighthr?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/151525/brighthr) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées