--- description: TOP PRODUCER : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TOP PRODUCER - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM immobilier](/directory/30926/real-estate-crm/software) > [TOP PRODUCER](/software/152143/top-producer-crm) # TOP PRODUCER Canonical: https://fr.capterra.ca/software/152143/top-producer-crm Page : 1/14\ Suivant: [Page suivante](https://fr.capterra.ca/software/152143/top-producer-crm?page=2) > Système de gestion des clients, accessible depuis n'importe quel appareil et comprenant la gestion des leads, les suivis, le contenu convaincant et les organigrammes de listes. > > Conclusion : 323 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise TOP PRODUCER? Spécialement conçu pour les équipes et les agents immobiliers à la recherche d'un CRM éprouvé "tout-en-un" facile à utiliser. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 323 Avis | | Simplicité | 3.8/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Top Producer - **Pays**: Hunt Valley, É.-U. - **Entreprise fondée en**: 1982 ## Contexte commercial - **À partir de**: 129,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Ajustements automatiques - Alertes/Notifications - Automatisation du marketing - Base de données de contacts - Campagnes de drip marketing - Champs personnalisables - Gestion de la communication - Gestion des calendriers - Gestion des campagnes - Gestion des clients - Gestion des commissions - Gestion des contacts - Gestion des courriels - Gestion des documents - Gestion des fiches descriptives - Gestion des flux de travail - Gestion des leads - Gestion des modèles - Gestion des pipelines - Gestion des tâches - Gestion du pipeline de ventes - Graphiques de marché - Importation et exportation de données - Intégration des médias sociaux - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Mise en correspondance des clients et des biens - Modèles de courriels - Modèles personnalisables - Planification des prix - Planification des rendez-vous - ROI Tracking - Rapports et analyses - Rapports et statistiques - Recherche/Filtre - Saisie de leads - Segmentation - Suivi des interactions - Suivi des références - Système de calendrier et de rappel - Third-Party Integrations ## Intégrations (8 au total) - BombBomb - Dropbox Business - Gmail - Google Drive - Mailchimp - Microsoft 365 - Microsoft Outlook - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels CRM immobilier](https://fr.capterra.ca/directory/30926/real-estate-crm/software) ## Catégories connexes - [Logiciels CRM immobilier](https://fr.capterra.ca/directory/30926/real-estate-crm/software) - [Logiciels de marketing automation](https://fr.capterra.ca/directory/6/marketing-automation/software) - [Logiciels CRM en ligne](https://fr.capterra.ca/directory/30072/online-crm/software) - [Logiciels d'immobilier commercial](https://fr.capterra.ca/directory/31244/commercial-real-estate/software) - [Logiciels pour agence immobilière](https://fr.capterra.ca/directory/20049/real-estate-agency/software) ## Logiciels similaires 1. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4468 reviews) 2. [CINC](https://fr.capterra.ca/software/152829/cinc) — 4.1/5 (249 reviews) 3. [BoldTrail](https://fr.capterra.ca/software/176447/BoldTrail) — 4.4/5 (564 reviews) 4. [Lofty](https://fr.capterra.ca/software/157457/lofty) — 3.9/5 (127 reviews) 5. [BoomTown](https://fr.capterra.ca/software/151892/boomtown) — 4.5/5 (239 reviews) ## Avis ### "Misleading, Unethical, and a Complete Waste of Money" — 1.0/5 > **sara** | *17 juillet 2025* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: Honestly, not much. The platform looked promising at first glance, but unfortunately, the experience didn’t live up to the expectations. The leads were poor quality, support was unresponsive, and the refusal to cancel the contract was extremely frustrating. > > **Inconvénients**: The entire experience was unprofessional and frustrating. The leads were completely useless—either fake or totally unqualified. When I asked to cancel my contract, they literally hung up the phone on me. Their customer service is dismissive and disrespectful. It’s clear they’re more interested in locking you into payments than actually providing value. Total waste of time and money. > > Misleading, Unethical, and a Complete Waste of Money I signed up with Top Producer based on their promises of providing quality leads and real value. Unfortunately, my experience was the exact opposite. The leads I received were either completely unqualified or nonexistent. It felt like a bait-and-switch from day one. When I asked to cancel my contract due to the lack of performance, they refused—locking me into a service that did not deliver even the bare minimum. Their support team was unhelpful, dismissive, and clearly more focused on collecting payments than actually helping agents succeed. This is nothing more than a money grab. Save yourself the time, money, and frustration. There are better, more transparent services out there. Top Producer is a textbook example of how not to do business. ----- ### "DO NOT waste your money on this product or company. They have no idea about CX" — 1.0/5 > **Melanie** | *22 juillet 2025* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: nothing anymore. This was a good product until technology started to change. They didn't keep up with the times. > > **Inconvénients**: there customer service is terrible. They have been over billing me and I had to call back to talk to a supervisor because supervisors don't call clients. back. > > When I first started in 2007, I loved this product and company. Essentially TP has become the Blackberry of techonology for real estate agents. It's not worth the money. The technology is dated, they are so far behind other companies. There is no such thing as client experience. To have to call back to talk to a supervisor. When cancelling my account. I'm told I have to wait TWO business days to have someone else cancel my account. That's after waiting 30 minutes on the phone. This used to be a good product until they were sold. ----- ### "WASTE OF MONEY AND TIME" — 1.0/5 > **KEITH** | *12 décembre 2025* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: THE CRM WAS DECENT overall very dissatisfied with quality of leads and customer service it took them > > **Inconvénients**: a large percent (over 60%)of the leads had invalid phone numbers an some had invalid emails. they charge and then give you very poor quality leads. > > it was the worst lead gen company I ever used, horrible quality of leads with incomplete or inaccurate information and invalid phone numbers in many cases ----- ### "Real estate focused solution with easy-to-use web interface in Top Producer X version" — 4.0/5 > **Tamara** | *10 octobre 2020* | Immobilier | Taux de recommandation : 9.0/10 > > **Avantages**: The contacts are easy to import and easy to set up in the Top Producer X web version. I enjoy seeing my email conversations within the contacts. It is a good addition to my normal work environment, using Win10 touchscreen laptop. I keep Top Producer X as one tab open in a Chrome web browser alongside social media and property information throughout my working day. The layout makes it easy to update information and next steps for multiple clients and contacts. > > **Inconvénients**: The web version doesn't have all the features of their legacy 8i product. They have an active development team working on porting features from an older system (which is still functional) into the newer system I started on, Top Producer X. Mobile version still needs updates to newer interface. Text messages sent from the TPX CRM are hard to view and act on responses on my mobile device. It's not perfect, but I have trust that they will incrementally provide updates that solve these issues and more. > > The sales and support interactions were all excellent, at every step of the way, from initial sales contact to following up to make sure I continue to be successful. Their sales and support people know their product roadmap and have input to product developments. This shows their product management is on point. Good product management is the key to having a system which will support their users continued success. ----- ### "Great Product - Even Better Company" — 5.0/5 > **Benjamin** | *27 décembre 2021* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: This product is really incredible - we didn't have to be tech experts to set it up because the onboarding team at Top Producer was so amazing - they helped us every step of the way to make sure we were optimizing our use and continue to communicate with the team - answering questions and helping as needed. As for TPX itself - we love the interactivity level it gives us with our clients and our transactions - we've built our very robust transaction templates and WE DON'T MISS ANYTHING in the transaction processing - we also intentionally build relationships with the people who matter most. > > **Inconvénients**: We want to be able to manage conversation tracking and transaction updates on the go from a phone - the web app is not great for that. Each member of our team invested in a large tablet with Data so we could use the CRM from a car as easily as from a desk. > > This helps me as the lead track what our future flow of business will look like and a benefit we are soon to realize - onboarding NEW agents is made possible through the transaction and communication management system. ----- Page : 1/14\ Suivant: [Page suivante](https://fr.capterra.ca/software/152143/top-producer-crm?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/152143/top-producer-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées