---
description: Helpmonks : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpmonks - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de messagerie](/directory/30553/email-management/software) > [Helpmonks](/software/152299/helpmonks)

# Helpmonks

Canonical: https://fr.capterra.ca/software/152299/helpmonks

> Une solution collaborative pour organiser tous les e-mails envoyés à votre équipe.
> 
> Conclusion : 3 utilisateurs lui ont donné la note de **3.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Helpmonks?

Helpmonks est une plateforme de gestion de messagerie idéale pour les équipes de toutes tailles. L'éditeur compte plus de 1 000 clients allant de petits magasins de vélos à de grandes organisations internationales comptant plus de 800 employés.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **3.7/5** | 3 Avis |
| Simplicité | 3.3/5 | D'après l'ensemble des avis |
| Support client | 3.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 50% | (5/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Helpmonks
- **Fondé**: 2014

## Contexte commercial

- **À partir de**: 19,00 $ US
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Boîtes de réception partagées
- Gestion des contacts
- Gestion des signatures
- Outils de collaboration
- Suivi des courriels

## Intégrations (3 au total)

- GitHub
- Slack
- Trello

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de messagerie](https://fr.capterra.ca/directory/30553/email-management/software)

##  Logiciels similaires

1. [Gmail](https://fr.capterra.ca/software/202338/gmail) — 4.8/5 (13348 reviews)
2. [Google Workspace](https://fr.capterra.ca/software/168389/google-workspace) — 4.7/5 (17513 reviews)
3. [Microsoft Outlook](https://fr.capterra.ca/software/1010311/microsoft-outlook) — 4.5/5 (2434 reviews)
4. [Microsoft 365](https://fr.capterra.ca/software/58688/microsoft-365) — 4.6/5 (14052 reviews)
5. [Yahoo Mail](https://fr.capterra.ca/software/1035225/yahoo-mail) — 4.2/5 (847 reviews)

## Avis

### "Email System with Lots of Potential" — 4.0/5

> **Chad** | *5 avril 2023* | Énergies renouvelables et environnement | Taux de recommandation : 5.0/10
> 
> **Avantages**: I appreciated the ability Helpmonks has to distribute emails to others and to help with the tracking of who sent the emails. This made it very easy to follow up with agents that were helping with specific issues.
> 
> **Inconvénients**: I found it very difficult to have a sense of completion with Helpmonks. There was not a simple way to make emails no longer show up, which made it harder to keep track of what emails had been handled or not.
> 
> Overall, my experience with Helpmonks was not that great, but I do also take into account that the managers implementing it didn't provide very good instruction on how to make the software function.

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### "My Review on Helpmonks" — 4.0/5

> **Ryan** | *10 avril 2023* | Énergies renouvelables et environnement | Taux de recommandation : 5.0/10
> 
> **Avantages**: It did its job the way I expected and was simple to learn.
> 
> **Inconvénients**: it had a couple of areas that felt un-polished.
> 
> would use it again.

-----

### "Worth trying out" — 3.0/5

> **Chandler** | *20 décembre 2022* | Énergies renouvelables et environnement | Taux de recommandation : 5.0/10
> 
> **Avantages**: We were able to have our entire department logged into our company email without having it overused. Our old email system would log us out if we had over 20 people in at one time which proved to be troublesome. Helpmonks resolved that issue entirely.
> 
> **Inconvénients**: It was generally hard to find emails that you had worked on before.

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/152299/helpmonks)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/152299/helpmonks> |
| de-AT | <https://www.capterra.at/software/152299/helpmonks> |
| de-CH | <https://www.capterra.ch/software/152299/helpmonks> |
| en | <https://www.capterra.com/p/152299/Helpmonks/> |
| en-AE | <https://www.capterra.ae/software/152299/helpmonks> |
| en-AU | <https://www.capterra.com.au/software/152299/helpmonks> |
| en-CA | <https://www.capterra.ca/software/152299/helpmonks> |
| en-GB | <https://www.capterra.co.uk/software/152299/helpmonks> |
| en-IE | <https://www.capterra.ie/software/152299/helpmonks> |
| en-IL | <https://www.capterra.co.il/software/152299/helpmonks> |
| en-IN | <https://www.capterra.in/software/152299/helpmonks> |
| en-NZ | <https://www.capterra.co.nz/software/152299/helpmonks> |
| en-SG | <https://www.capterra.com.sg/software/152299/helpmonks> |
| en-ZA | <https://www.capterra.co.za/software/152299/helpmonks> |
| fr | <https://www.capterra.fr/software/152299/helpmonks> |
| fr-BE | <https://fr.capterra.be/software/152299/helpmonks> |
| fr-CA | <https://fr.capterra.ca/software/152299/helpmonks> |
| fr-LU | <https://www.capterra.lu/software/152299/helpmonks> |

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