CasePacer

Consistency, control and scalability

Commentaires : It's been terrific! Their team is very knowledgeable and responsive. Our lawyers are able to carry larger dockets with more control and fewer team members.

Avantages :

The software is smart. All of our processes are embedded into the workflows of the software. The ticklers point the way and make it impossible for the user to fail. Very efficient and gives you the confidence that comes with knowing everything is under control.

Inconvénients :

Change can be hard. Some people will resist letting go of the old way of doing things. It is worth it for the efficiency gains and peace of mind.

Good program with even more improvements on the way

Commentaires : Overall it's been a positive experience, and it's a good product.

Avantages :

As a user, it's easy to navigate. If you use it properly and to it's full capacity, it helps to make sure you're not missing something important that could result in malpractice. I also know that the company cares about user experience, and is taking into account the feedback from their users as they're working on making a lot of new improvements.

Inconvénients :

It can be overwhelming if you turn on every workflow and "tickler" (to-do) that is available, but you can customize things/turn them on or off. It works fine, but there are so many upcoming improvements and it feels like it's taking a really long time. I wish there was more ability to customize things as an admin rather than waiting for the company to get back to you on certain things.

Legal Software for All Sizes

Commentaires : Made tracking easy, work faster, and more beneficial for a team together.

Avantages :

The organization of the case file pages are easy and detailed.

Inconvénients :

Templates for document creation is a tough workaround to learn.

Paralegal Review

Avantages :

All the client cases being in one place and all the client cases have similar organization making it easier to review new case files.

Inconvénients :

There is no privacy amongst co-workers. Any co-worker can look at my cases and my documents.

Efficient, intuitive and Scaleable

Commentaires : Our firm has grown exponentially because of our ability to be more efficient and nimble. I was on the ground floor with Case Pacer. I participated on the attorney advisory committee to assist in developing the software. I have a COSI major from Brandeis University and have thoroughly enjoyed the process and journey. Case Pacer is a software for the attorney, to make them better counselors and advocates for their clients.

Avantages :

This organizes all users into the same game plan. The built in efficiencies allow the legal team to manage far more client cases than before. While this is hugely important, it cannot be overstated that cloud based, secure information management allows us to be paperless. No filing cabinets. No storage facilities or office space consumed and overwhelmed by paper. Know in a glance the status of a case, so taking phone calls is much easier and stress free.

Inconvénients :

Its primary draw back is being improved. Knowing what team members are doing with their time (especially if working remotely) can be challenging. New reporting that is being improved allows managers to see the work of the team. Also, if transitioning from a different case management platform, you may find integration less than seamless. But the effort in the transition is well worth it.