--- description: SMhack : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SMhack - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils pour community manager](/directory/30781/social-media-marketing/software) > [SMhack](/software/152396/smhack) # SMhack Canonical: https://fr.capterra.ca/software/152396/smhack Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/152396/smhack?page=2) > Logiciel de gestion des réseaux sociaux simple pour les petites entreprises et les agences de marketing numérique. > > Conclusion : 18 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SMhack? Les gestionnaires des réseaux sociaux qui gèrent les profils sociaux pour les petites et moyennes entreprises. Les agences de marketing des médias sociaux qui ont besoin de gérer plusieurs clients. Blogueurs, auto-entrepreneurs et influenceurs ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 18 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Smhack - **Pays**: Wilmington, É.-U. - **Fondé**: 2016 ## Contexte commercial - **À partir de**: 9,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Engagement des clients - Gestion de plusieurs comptes - Intégration des médias sociaux - Outils de collaboration - Planification des publications - Rapports et analyses - Segmentation de la clientèle - Suivi de l'engagement - Suivi des conversions - Suivi des médias sociaux - Tableau de bord d'activités - Édition automatisée ## Intégrations (2 au total) - Google Analytics 360 - Slack ## Ressources d'aide - Service client/courriel - FAQ/forums - Chat/Clavardage ## Category - [Outils pour community manager](https://fr.capterra.ca/directory/30781/social-media-marketing/software) ## Catégories connexes - [Outils pour community manager](https://fr.capterra.ca/directory/30781/social-media-marketing/software) - [Outils de gestion de réseaux sociaux](https://fr.capterra.ca/directory/30939/social-media-management/software) ## Logiciels similaires 1. [Vista Social](https://fr.capterra.ca/software/1021619/vista-social) — 4.9/5 (890 reviews) 2. [Publer](https://fr.capterra.ca/software/177145/publer) — 4.8/5 (900 reviews) 3. [Instagram](https://fr.capterra.ca/software/210721/instagram) — 4.7/5 (5144 reviews) 4. [Hootsuite](https://fr.capterra.ca/software/121701/hootsuite) — 4.4/5 (3795 reviews) 5. [Zoho Social](https://fr.capterra.ca/software/159351/zoho-social) — 4.7/5 (3388 reviews) ## Avis ### "This app has THE BEST SUPPORT team ever\!" — 5.0/5 > **Teya** | *9 octobre 2020* | Art/artisanat | Taux de recommandation : 10.0/10 > > **Avantages**: I can not express how impressed I am by the support team of SMhack. Even if the tool wasn't as amazingly good as it is, I would still love it because of the support team that cares so much about their customers. The way they treat customers makes you feel special and involved. The support team keeps improving the app every day and actually really LISTENS to what the customers have to say/suggest. All other apps tell you that they will do improvements, but they never do. SMhack is different - they care and they introduce improvements all the time\! The design of the app is beautiful, it supports Pinterest, which not many other aps offer. The flow is easy and smooth. I just want to thank the amazing people standing behind this project and to congratulate them for the amazing work they've done\! Your product deserves to be world-famous because it is better than anything I've ever used. ( And I've used almost all social media posting apps out there) > > **Inconvénients**: Sometimes there are problems posting some posts, but when you contact the support team they reply quickly and solve your problem immediately. > > My experience with SMhach has been amazing. I am lucky that I got a lifetime deal with them and I will never ever go back to another social app. ----- ### "Easy and Affordable Social Media Manager with Powerful Analytic Features" — 4.0/5 > **Abigail** | *12 décembre 2016* | Urbanisme et architecture | Taux de recommandation : 7.0/10 > > **Avantages**: The analytics feature is the best in the market, in terms of social media management > > **Inconvénients**: I couldn't add a task in the task tab. there was no option of adding one, I think it was because I didn't add a client, but I would like it to be clearer next time. > > I found SMHack while going through social media marketing apps here, the website seems interesting so I signed up for a trial. I connected a facebook page, Twitter profile, Instagram account, and Google analytics account. However, SM hack also supports Linkedin allows up to 25 profiles. The Dashboard is simple with self-explanatory tabs such as Tasks, Publish, Engage, Analyze, Competition, and Monitor. One of the features I love about SM Hack is the competition tab, SM Hack lets you Benchmark your Facebook page and twitter account against your competition. Which is great because I no longer have to go to my facebook page to input competitors, I can do that right from SM Hack. Another feature I love is the Engage tab which shows twitter DM and mentions I can reply to, and get a conversation going. My favorite tab is the Analyze tab which presents several data from my profiles such as: Post engagement, Video performance, Fans demographics (gender, city locale, age groups etc.) Post impressions, Post reports, page fan, fan geo-distribution and fan growth on Facebook. On Twitter, data presented are: Follower growth, Twitter engagement reports, tweet trend report, tweet report by media, most engaged hashtags, and top engaged tweets. On Instagram, I get: Top posts by engagement rate, hashtag engagement, hashtag engagement by media, media interactions, comment engagement, like engagement, Media summary, and interaction summary Google analytics gives the following data on my connected social media profiles: Page views, sessions, bounce rate, Average session duration, page views/session and users. Compared to most SM Managers I've tried SMHack gives the most comprehensive reports. Swift Social can be used in place of SMHack for most features but No other SM manager gives comprehensive analytics reports like SMHack. ----- ### "No support - no connection to Facebook" — 1.0/5 > **Mike** | *7 février 2019* | Vétérinaire | Taux de recommandation : 0.0/10 > > **Avantages**: Nothing - doesn't connect to Facebook - therefore, useless. > > **Inconvénients**: Would love to properly review this. However - it refuses to connect to Facebook profiles or pages - rendering it a non starter. No response from 'support.' > > Poor - useless ----- ### "Pricing model is perfect for any growing agency, simple and scalable" — 5.0/5 > **Lee** | *11 juillet 2017* | Production audiovisuelle | Taux de recommandation : 10.0/10 > > **Avantages**: The pricing model works perfectly for us; we are a small but rapidly growing agency. SMHack has scalable payment options based on profiles added and not the number of users. What this actually means is we can give our clients (restricted) access to their own social media profiles, and they get a good picture of what is going on, highlight any posts that they are not happy / suggest new posts or quickly view engagement across all social media profiles, this is good for client relations, keeping them onside at all times. The Library feature; this is a great time saver in conjunction with The queue. You can quickly re-market regular posts at the click of a button or schedule in for weeks/months into the future. The simplicity of the website, very clean and intuitive to use. The tasks feature allows you to set up roles to users, so you can have a junior member of the team creating a schedule and sending it over to a more experienced member of the team to check over and publish. > > **Inconvénients**: No cons, I have been using SMHack for five months now and relatively smooth. The only issue I would say is when setting up a new profile we initially had a few problems with the LinkedIn integration. However the technical support and customer services was excellent, the highlighted issue was rectified very quickly, and CS followed up a few days later to make sure everything was still working as it should have been. ----- ### "Everything we need in an easy to use platform." — 5.0/5 > **Adam** | *8 août 2017* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: The single most important feature to our agency is the ability to monitor all communication. SM Hack consolidates messages from across different social profiles and platforms. This ensures we don't miss any vital communication. > > **Inconvénients**: There are a few minor usability features that are missing. But what they do have works, which is most important to us. > > We are able to manage social media campaigns for multiple clients. Because of our narrow niche, there are really only two things we care about: scheduling posts and monitoring for any messages. There are plenty of social media management tools available that do this but often times costs thousands of dollars for the number of clients that we need to manager. SM Hack provides everything that we need at a price we can afford. And their software works, which is more than we can say for other social management tools we have tried. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/152396/smhack?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/152396/smhack) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | | pt | | | pt-PT | | ----- ## Données structurées