---
description: eWay-CRM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eWay-CRM - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de Customer Success](/directory/30961/customer-success/software) > [eWay-CRM](/software/152769/eway-crm)

# eWay-CRM

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> Complément CRM pour Outlook qui permet de gérer les contacts, les ventes, les projets et les publipostages. Disponible maintenant sur iOS/Android.
> 
> Conclusion : 820 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise eWay-CRM?

Des organisations orientées projet ou ventes utilisant Microsoft Outlook.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 820 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: eWay System
- **Pays**: Kansas City, É.-U.
- **Fondé**: 2008

## Contexte commercial

- **À partir de**: 20,00 $ US
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, slovaque, tchèque
- **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Canada, Irlande, Royaume-Uni, Slovaquie, États-Unis

##  Fonctionnalités

- Analyse des campagnes
- Automate d'appel
- Base de données de clients
- CAN-SPAM Compliance
- Champs personnalisables
- Communication multicanal
- Compte rendu et suivi de projet
- Contacts partagés
- Facturation
- Fonctions pour secteur de l'assurance
- Gestion de projets
- Gestion des abonnements
- Gestion des abonnés
- Gestion des ambassadeurs de marque
- Gestion des campagnes
- Gestion des clients
- Gestion des collectes de fonds
- Gestion des contacts
- Gestion des courriels
- Gestion des documents
- Gestion des flux de travail
- Gestion des leads
- Gestion des listes d'appels
- Gestion des modèles
- Gestion des performances
- Gestion des pipelines
- Gestion des ressources
- Gestion des tâches
- Gestion du pipeline de ventes
- Logiciels CRM (gestion de la relation client)
- Marketing par courriel
- Mobile Optimization
- Outils de collaboration
- Partage des fichiers
- Planification
- Planification des rendez-vous
- Planification et programmation de projets
- Rapports et analyses
- Recherche/Filtre
- Segmentation de la clientèle
- Suivi de l'engagement
- Suivi de la progression
- Suivi des clients
- Suivi des courriels
- Suivi des frais
- Suivi des statuts
- Suivi du temps
- Suivi du temps et des dépenses
- Tableau de bord d'activités
- Éditeur WYSIWYG

... et 35 fonctionnalités supplémentaires

## Intégrations (15 au total)

- 3CX
- GPS Commander
- Leady
- Make
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Poll Everywhere
- QuickBooks Online
- Tableau
- TeamViewer ONE
- WordPress
- Zapier

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de Customer Success](https://fr.capterra.ca/directory/30961/customer-success/software)

## Catégories connexes

- [Logiciels de Customer Success](https://fr.capterra.ca/directory/30961/customer-success/software)
- [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software)
- [Logiciels de gestion de contacts](https://fr.capterra.ca/directory/30016/contact-management/software)
- [Logiciels de CRM pour PME](https://fr.capterra.ca/directory/31583/small-business-crm/software)
- [Logiciels de suivi commercial](https://fr.capterra.ca/directory/32744/sales-tracking/software)

##  Logiciels similaires

1. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4453 reviews)
2. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
4. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews)
5. [Dynamics 365](https://fr.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5811 reviews)

## Avis

### "Very good customer experience" — 5.0/5

> **Marc-André** | *18 novembre 2025* | Pétrole et énergies | Taux de recommandation : 10.0/10
> 
> **Avantages**: What I like about the CRM is the integration with Outlook and the ease of use; it's fast and functional.
> 
> **Inconvénients**: It would be really appreciated if there were a tool to help us with planning and tracking customer visits on the road
> 
> Even though I haven't been using eWay-CRM for very long, I find it to be an important tool in my work.

-----

### "CRM that suits our small business" — 5.0/5

> **Kateřina** | *6 janvier 2026* | Sécurité publique | Taux de recommandation : 9.0/10
> 
> **Avantages**: Clear workflow, convenient invoicing, pleasant communication with support when needed. The price-performance ratio is okay for me. Overall, we are very satisfied, we have been using eWay for several years.
> 
> **Inconvénients**: I liked the older look a little better, but it's nothing that bothers me. Customizing individual steps in the workflow is very detailed and therefore a bit more time-consuming, fortunately it doesn't need to be done very often.

-----

### "Sorry, i dont know (MNFORCE)" — 4.0/5

> **Nataša** | *5 mars 2026* | Études de marché | Taux de recommandation : 6.0/10
> 
> **Avantages**: The system is very easy to use and intuitive. I also appreciate its clear and well-organized interface, which makes it simple to manage contacts, companies, and tasks efficiently
> 
> **Inconvénients**: One limitation is that inactive companies or contacts cannot be easily deleted, which can make the database less organized over time.
> 
> Overall, my experience with eWay-CRM has been very positive. It is a practical and user-friendly CRM solution that integrates well with daily workflows and helps keep client communication and project management organized. It is especially useful for teams that need a simple and reliable CRM within their existing work environment.

-----

### "Production technician" — 3.0/5

> **Jana** | *26 août 2025* | Armée | Taux de recommandation : 5.0/10
> 
> **Avantages**: That emails are updated when I add them to the project. I´m also satisfied with the clarity of the information I enter into eWay.
> 
> **Inconvénients**: When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze.
> 
> I don´t have much experience. I use eWay to upload information and documents for individual projects so that others can also have access to all these materials and information if necessary.

-----

### "User experience with eWay" — 4.0/5

> **Daniel** | *27 janvier 2026* | Agriculture | Taux de recommandation : 8.0/10
> 
> **Avantages**: eWay-CRM Online is clear and well-structured and is fully integrated with the Pohoda accounting system. The mobile app is practical and easy to use.
> 
> **Inconvénients**: The need to constantly switch between the old eWay desktop version and the new eWay Online, as not all functions work due to the installation on our server required for the accounting system integration.
> 
> Overall, the experience has been mostly positive. I believe that over time all features will be transferred to the new eWay Online user interface and everything will be perfect.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/152769/eway-crm)

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