---
description: eWay-CRM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eWay-CRM - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion de cabinet d'avocat](/directory/20038/law-practice-management/software) > [eWay-CRM](/software/152769/eway-crm)

# eWay-CRM

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> Complément CRM pour Outlook qui permet de gérer les contacts, les ventes, les projets et les publipostages. Disponible maintenant sur iOS/Android.
> 
> Verdict: Rated **4.5/5** by 806 users. Top-rated for **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise eWay-CRM?

Des organisations orientées projet ou ventes utilisant Microsoft Outlook.

## Quick Stats & Ratings

| Metric | Notation | Detail |
| **Note globale** | **4.5/5** | 806 Avis |
| Simplicité | 4.4/5 | Based on overall reviews |
| Support client | 4.6/5 | Based on overall reviews |
| Rapport qualité-prix | 4.4/5 | Based on overall reviews |
|  Fonctionnalités | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: eWay System
- **Pays**: Kansas City, É.-U.
- **Founded**: 2008

## Commercial Context

- **À partir de**: 20,00 $ US
- **Type de licence**:  (Free version available) (Version d’essai gratuite)
- **Target Audience**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
- **Deployment & Platforms**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, slovaque, tchèque
- **Available Countries**: Afrique du Sud, Allemagne, Australie, Canada, Irlande, Royaume-Uni, Slovaquie, États-Unis

##  Fonctionnalités

- Analyse des campagnes
- Automate d'appel
- Base de données de clients
- CAN-SPAM Compliance
- Champs personnalisables
- Compte rendu et suivi de projet
- Contacts partagés
- Devis
- Facturation
- Fonctions pour secteur de l'assurance
- Gestion de projets
- Gestion des abonnements
- Gestion des abonnés
- Gestion des ambassadeurs de marque
- Gestion des campagnes
- Gestion des clients
- Gestion des collectes de fonds
- Gestion des contacts
- Gestion des courriels
- Gestion des documents
- Gestion des flux de travail
- Gestion des leads
- Gestion des modèles
- Gestion des performances
- Gestion des pipelines
- Gestion des problèmes
- Gestion des ressources
- Gestion des tâches
- Gestion du pipeline de ventes
- Logiciels CRM (gestion de la relation client)
- Marketing par courriel
- Mobile Optimization
- Outils de collaboration
- Partage des fichiers
- Planification
- Planification et programmation de projets
- Qualification de leads
- Rapports et analyses
- Recherche/Filtre
- Segmentation de la clientèle
- Suivi de l'engagement
- Suivi de la progression
- Suivi des clients
- Suivi des courriels
- Suivi des frais
- Suivi des statuts
- Suivi du temps
- Suivi du temps et des dépenses
- Tableau de bord d'activités
- Éditeur WYSIWYG

... and 35 more features

## Integrations (15 total)

- 3CX
- GPS Commander
- Leady
- Make
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Poll Everywhere
- QuickBooks Online
- Tableau
- TeamViewer
- WordPress
- Zapier

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de gestion de cabinet d'avocat](https://fr.capterra.ca/directory/20038/law-practice-management/software)

## Catégories connexes

- [Logiciels de Customer Success](https://fr.capterra.ca/directory/30961/customer-success/software)
- [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software)
- [Logiciels de gestion de contacts](https://fr.capterra.ca/directory/30016/contact-management/software)
- [Logiciels de CRM pour PME](https://fr.capterra.ca/directory/31583/small-business-crm/software)
- [Logiciels de suivi commercial](https://fr.capterra.ca/directory/32744/sales-tracking/software)

##  Logiciels similaires

1. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4442 reviews)
2. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18760 reviews)
3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6958 reviews)
4. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (715 reviews)
5. [Dynamics 365](https://fr.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5804 reviews)

## Avis

### "Very good customer experience" — 5.0/5

> **Marc-André** | *18 novembre 2025* | Pétrole et énergies | Recommendation rating: 10.0/10
> 
> **Avantages**: What I like about the CRM is the integration with Outlook and the ease of use; it's fast and functional.
> 
> **Inconvénients**: It would be really appreciated if there were a tool to help us with planning and tracking customer visits on the road
> 
> Even though I haven't been using eWay-CRM for very long, I find it to be an important tool in my work.

-----

### "Great CRM system\!" — 5.0/5

> **Daniel** | *2 avril 2025* | Services et technologies de l'information | Recommendation rating: 9.0/10
> 
> **Avantages**: Microsoft 365 Integration and easy to use platform. Support it's also great\!
> 
> **Inconvénients**: it's using a lot of computer resources, but with a good configuration it will work
> 
> it's a great app tracking sales process and converting leads to customers;

-----

### ""Reliable and User-Friendly CRM"" — 5.0/5

> **Denis** | *11 juin 2025* | Services et technologies de l'information | Recommendation rating: 5.0/10
> 
> **Avantages**: I appreciated the seamless integration with Microsoft Outlook, which made it easy to manage emails, tasks, contacts, and sales opportunities in one place. The interface feels familiar, especially for teams already using Microsoft 365. Customizable fields and workflows allowed us to tailor the CRM to our business needs without heavy technical involvement. The mobile app is also a plus for managing information on the go.
> 
> **Inconvénients**: Sometimes the initial synchronization between Outlook and the CRM can be a bit slow, especially when dealing with large volumes of data. It's not a major issue, but it can be noticeable during setup or heavy use.
> 
> Overall, my experience with eWay-CRM has been very positive. It streamlined our customer and project management processes by integrating directly into Outlook, which made adoption easy for the team. The system is intuitive, customizable, and well-suited for small to mid-sized businesses. Support has been responsive whenever we had questions, and the ongoing updates show that the product is actively maintained and improved. It’s a reliable tool that has helped us stay organized and efficient.

-----

### "Daily life with eWay" — 5.0/5

> **Pavel** | *16 février 2026* | Automatisation industrielle | Recommendation rating: 10.0/10
> 
> **Avantages**: Project section and offers and opportunities.
> 
> **Inconvénients**: none, I like all.
> 
> open new company, start offers and opportunities, cycles of project, marketing capaign, assigment of tasks

-----

### "Production technician" — 3.0/5

> **Jana** | *26 août 2025* | Armée | Recommendation rating: 5.0/10
> 
> **Avantages**: That emails are updated when I add them to the project. I´m also satisfied with the clarity of the information I enter into eWay.
> 
> **Inconvénients**: When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze.
> 
> I don´t have much experience. I use eWay to upload information and documents for individual projects so that others can also have access to all these materials and information if necessary.

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## Links

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