--- description: Missive : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Missive - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Plateformes collaboratives](/directory/15/collaboration/software) > [Missive](/software/152884/missive) # Missive Canonical: https://fr.capterra.ca/software/152884/missive Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/152884/missive?page=2) > Une messagerie collaborative avec discussion de groupe pour améliorer la productivité des équipes. Une seule application qui rassemble toutes vos communications internes et externes. > > Conclusion : 184 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Missive? Convient aux start-up, agences et cabinets de consulting. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 184 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Missive - **Entreprise fondée en**: 2015 ## Contexte commercial - **À partir de**: 14,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Prix**: - Gratuit - 14 $/mois - 18 $/mois - 26 $/mois Détails : https://missiveapp.com/pricing - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - @mentions - Accès mobile - Alertes/Notifications - Alerts/Escalation - Automatisation des processus d'affaires - Autoresponders - Base de données de clients - Base de données des employés - Boîtes de réception partagées - Chat en temps réel - Clavardage et messagerie - Collaboration entre plusieurs utilisateurs - Communication multicanal - Configuration des workflows - Conférences vidéo - Contrôles/Permissions d'accès - Engagement des clients - Fil d'activités et d'actualités - Fonction de glisser-déposer - Gestion de la base de connaissances - Gestion de la communication - Gestion des accords de service - Gestion des boîtes de messagerie - Gestion des calendriers - Gestion des contacts - Gestion des courriels - Gestion des documents - Gestion des leads - Gestion des modèles - Gestion des réunions - Gestion des signatures - Gestion des tâches - Historique des clients - Intégration des employés - Logiciels CRM (gestion de la relation client) - Macros et réponses types - Messagerie client en temps réel - Messagerie instantanée - Notes et commentaires - Outils de collaboration - Partage des fichiers - Photos des employés - Rapports et analyses - Relevé et historique des chats - Stockage de documents - Suivi des activités - Suivi des interactions - Suivi des problèmes - Suivi et analyse de l'utilisation - Tableau de bord d'activités ... et 4 fonctionnalités supplémentaires ## Intégrations (22 au total) - Aircall - Asana - ChargeDesk - ChatGPT - Claude - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox - FullContact - Gemini - Google Drive - HubSpot CRM - Make ... et 7 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Chat/Clavardage ## Category - [Plateformes collaboratives](https://fr.capterra.ca/directory/15/collaboration/software) ## Catégories connexes - [Plateformes collaboratives](https://fr.capterra.ca/directory/15/collaboration/software) - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de support informatique](https://fr.capterra.ca/directory/30008/help-desk/software) - [Logiciels CCM (Customer Communications Management)](https://fr.capterra.ca/directory/31002/customer-communications-management/software) - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) ## Logiciels similaires 1. 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[LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1787 reviews) ## Avis ### "Does shared mailbox really well" — 5.0/5 > **Amit** | *11 mars 2026* | Internet | Taux de recommandation : 9.0/10 > > **Avantages**: There are a lot of players in this space, but Missive does one thing (shared mailbox) really well; the collaborative drafts with real-time editing (like a shared google doc) are nice, the comments/discussions on emails are easy to use, the rules are comprehensive, labels with sharing (auto-share to specific users when a label is applied) are neat, and they have apps for each platform (Mac, iOS, Android, etc.) which is much nicer than just a web app. > > **Inconvénients**: The pricing has increased over time. I wish they had free (or lower cost) observer users - there are many cases where we'd like a larger group of users to have access to certain labels (to occasionally lookup something) but can't justify the cost of a license for all those occasionally users. The tasks feature seems clunky (I never understood it so I don't use it). > > Great if you're looking for a tool that does one thing really well (shared mailbox), but if you're looking for all-in-one platforms with fancy AI automations, there are other options. ----- ### "Great app, easy 5/5 stars" — 5.0/5 > **Tomáš** | *19 mai 2026* | Design | Taux de recommandation : 10.0/10 > > **Avantages**: \* Fast and reliable, we love the speed\! \* Saves our team time and money = buying it actually saved our money \* Great-looking and modern UI - minimalist approach that we enjoy \* Excellent mobile performance even for our IMAP accounts \* Helpful and responsive support team - thanks\! > > **Inconvénients**: There are still a few smaller areas such as search in IMAP accounts that could be improved over time, but nothing that significantly affects our daily workflow. The product is already very solid and keeps getting better with updates. > > So far, everything has been pretty awesome\! It’s definitely worth the money, as it has saved us a huge amount of time through clear team communication that connects directly with emails. I can’t recommend it enough. On top of that, the team behind Missive really listens to feedback. We experienced this firsthand when they personally helped us solve an issue that technically wasn’t even their responsibility — but they still went out of their way to help. Easy 5/5 stars. Hopefully it only keeps getting better over time. ----- ### "Easy Collaboration, but Takes Time to Learn" — 5.0/5 > **Shantal** | *23 avril 2026* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: What I like most about Missive is how it keeps team communication and emails in one place. The ability to collaborate on threads, leave internal comments, and assign conversations makes it easy to stay organized and ensures nothing gets missed. > > **Inconvénients**: It can feel overwhelming at first due to many features. The interface gets cluttered, and notifications can be easy to miss sometimes. > > My overall experience with Missive has been really positive. It’s been a great tool for keeping team communication and emails in one place, which makes collaboration much more efficient. I especially like being able to assign conversations and leave internal comments, as it helps keep everything organized and transparent. While it did take a bit of time to get used to all the features, once I got the hang of it, it definitely improved our workflow and made managing emails as a team much easier. ----- ### "It's a very good service but can be improved with QoL changes." — 3.0/5 > **Utilisateur anonyme** | *19 novembre 2024* | Services aux consommateurs | Taux de recommandation : 7.0/10 > > **Avantages**: The ease of use, labels, setup, canned responses and different team inboxes. > > **Inconvénients**: Better email thread organization for easier printing. Also, the inability of being unable to copy the text from the email print screen in Missive. > > It's fairly easy to use, and email rules and labels seem to be very customizable but there are some shortcomings that can be improved. ----- ### "The perfect solution for freelancers, SME's, and larger organizational teams" — 5.0/5 > **Max** | *13 janvier 2026* | Conseil en gestion | Taux de recommandation : 10.0/10 > > **Avantages**: I absolutely love Missive. I have been using it quite some time now, since they were just in the start-up phase. For private mail accounts it provides all tools you need (for free, mostly). Lots of functionality and lots of integrations: from Todoist (or similar) to openAI or API access. Also an absolute must for teams: affordable plans for a very broad package of team functionality: delegating conversations, tagging each other, discussing conversations, managed signatures, managed responses (templates), and shared inboxes. I have been doubting recently between Spark en Missive, but given Missive's extra and stable functionality over Spark combined with its reasonable pricing it is an absolute no brainer for me to choose Missive. Over the last few years it has been working perfectly on both my MacBook and iPhone. Also love the automations (workflow) through rules and conditions. > > **Inconvénients**: So far there is not much I do not like about Missive. I think it is a responsive web-app across the different platforms (instead of a dedicated app), but that's something you barely notice while using it. It makes the experience solid, stable, and uniform across all platforms. > > To summarize my experience: my absolute go to solution for both privet and shared e-mail boxes. Centralizing rules, templates, and signatures make Missive a perfect tool for organizational teams. ----- Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/152884/missive?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/152884/missive) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées