--- description: Chameleon : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chameleon - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Plateformes d'adoption digitale](/directory/31638/digital-adoption-platform/software) > [Chameleon](/software/153079/chameleon) # Chameleon Canonical: https://fr.capterra.ca/software/153079/chameleon Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/153079/chameleon?page=2) > Chameleon est une plateforme pour une meilleure intégration des utilisateurs et un outil pour aider les développeurs de logiciels à susciter un engagement accru envers les produits. > > Conclusion : 10 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Chameleon? Chameleon est conçu pour donner aux concepteurs, aux chefs de produit, aux marketeurs et aux responsables de la réussite des clients un meilleur contrôle sur l'expérience utilisateur de leurs produits. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.9/5** | 10 Avis | | Simplicité | 3.6/5 | D'après l'ensemble des avis | | Support client | 3.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Chameleon - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 279,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Andorre, Australie, Autriche, Belgique, Canada, Danemark, Espagne, Finlande, France, Irlande, Italie, Luxembourg, Norvège, Nouvelle-Zélande, Pays-Bas, Pologne, Royaume-Uni, Singapour et 4 de plus ## Fonctionnalités - Aide contextuelle - Alertes/Notifications - Analyse visuelle - Ciblage du public - Enquêtes et feedback - Formation sur application - Gestion de l'expérience client - Gestion des enquêtes et sondages - Gestion des lancements - Intégration de l'utilisateur - Intégration des employés - Modèles personnalisables - Outils en libre-service - Prise en charge de plusieurs langues - Rapports et analyses - Third-Party Integrations ## Intégrations (20 au total) - Amplitude - Calendly - Customer.io - Delighted - Fullstory - Google Analytics 360 - Google Tag Manager 360 - Heap - HubSpot CRM - Intercom - Kissmetrics - Mixpanel - Segment - Slack - Stripe ... et 5 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Plateformes d'adoption digitale](https://fr.capterra.ca/directory/31638/digital-adoption-platform/software) ## Catégories connexes - [Plateformes d'adoption digitale](https://fr.capterra.ca/directory/31638/digital-adoption-platform/software) - [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software) - [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software) - [Logiciels de Customer Success](https://fr.capterra.ca/directory/30961/customer-success/software) ## Logiciels similaires 1. [Product Fruits](https://fr.capterra.ca/software/1011214/product-fruits) — 4.7/5 (89 reviews) 2. [WalkMe](https://fr.capterra.ca/software/131194/walkme) — 4.4/5 (63 reviews) 3. [Whatfix](https://fr.capterra.ca/software/143008/whatfix) — 4.6/5 (77 reviews) 4. [Thought Industries](https://fr.capterra.ca/software/142263/thought-industries) — 4.6/5 (79 reviews) 5. [GUIDEcx](https://fr.capterra.ca/software/175189/guidecx) — 4.7/5 (64 reviews) ## Avis ### "We use Chameleon to set up in-app tours for new product releases on our software" — 3.0/5 > **Sarah** | *20 décembre 2017* | Taux de recommandation : 8.0/10 > > **Avantages**: I like all the different functionalities and how you can link to videos and links. The customizations of the messages are great as well. > > **Inconvénients**: It's kinda hard to use and a little frustrating when you need to be on the webpage the tour will be on. Also, I wish there was a way to hide the chameleon icon on the software. ----- ### "Especially for animal control agencies who have in-house IT personnel" — 4.0/5 > **Utilisateur vérifié** | *1 février 2022* | Administration publique | Taux de recommandation : 7.0/10 > > **Avantages**: It is fully customizable if you have the time; it has almost all of the features needed to be successful; the week of live onboarding helped sell staff on using the database > > **Inconvénients**: Customization requires an IT professional; it is very expensive; it's not as intuitive as some other shelter software; specialized reports require an IT professional; reaching their help desk is incredibly challenging > > We were using 10-year old software that was falling apart. It was a tough sell on the cost but this software will last a long time. Just be prepared to handle most challenges in-house. ----- ### "Beware\! Predatory, sneaky pricing" — 1.0/5 > **Chris** | *19 août 2022* | Gestion d'organisme à but non lucratif | Taux de recommandation : 0.0/10 > > **Avantages**: It has a lot of cool features and was relatively easy to implement. It's a bit clunky to get started but otherwise easy to use. > > **Inconvénients**: Chameleon uses their code snippet to search out any user, that has ever been in your database and counts them in the monthly user count. We were charged for 5,000 users while still implementing in beta. Literally we had 2 people working on this and they charged us for 5,000. They simply point to a blog where they indicated that these users "might" login and so they have to plan for that. If you have a static user set then you won't have any problem. But if you plan to use this like we did, to guide new users to determine if the software is for them, why would you pay for these users in perpetuity when they will never login again. > > It wasn't until after we tried to leave that they continue to try and beg us to stay and keep pointing to the blog where they explain their pricing. ----- ### "Chameleon Has Been a Great and Customizable Solution" — 5.0/5 > **George** | *6 mai 2024* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: The capabilities of Chameleon has been excellent. Chameleon is easy to use. > > **Inconvénients**: Chameleon has flawless features. No challenges at all. ----- ### "Who Knew Email Could Get So Complicated?" — 4.0/5 > **Utilisateur vérifié** | *14 février 2019* | Immobilier | Taux de recommandation : 2.0/10 > > **Avantages**: If you have a 90 minute block of time to sit down and really dig in using all the tools, you will end up with a very pro looking email or newsletter. As good as any you'll see in any inbox. > > **Inconvénients**: Who has 90 mins. for this, espsecially in light of the complex user interface? They provide templates, but navigating around the various elements is not intuitive at all. They could take a lesson from Canva and strip back the toolset so that users in their price range ($0-20/month i.e. solopreneurs and very small biz) could actually get something done. The interface looks like Adobe Photoshop\! Too much. > > I'd hoped to integrate some animated gifs into some emails using the platform, but couldn't spend the amount of time needed to figure it out with the substantial learning curve. Big companies with dedicated graphic designers? YOU'LL LOVE THIS. Small business? Keep looking. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/153079/chameleon?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/153079/chameleon) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées