---
description: SatisMeter : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SatisMeter - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils de satisfaction client](/directory/30541/customer-satisfaction/software) > [SatisMeter](/software/153175/satismeter)

# SatisMeter

Canonical: https://fr.capterra.ca/software/153175/satismeter

> Plateforme de rétroaction intégrée à l'application qui collecte des données NPS en fonction de modèles d'utilisation spécifiques à partir d'applications mobiles, d'applications web et d'e-mails.
> 
> Conclusion : 4 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise SatisMeter?

hackers de croissance, spécialistes de marketing, propriétaires de sites web, développeurs

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 4 Avis |
| Simplicité | 4.3/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: SatisMeter
- **Pays**: Praha, Tchéquie
- **Fondé**: 2015

## Contexte commercial

- **À partir de**: 49,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: 11–50, 51–200, 201–500, 501–1 000
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus

##  Fonctionnalités

- Analyse des tendances
- Analyse visuelle
- Bibliothèque de questions
- Collecte de données multicanal
- Commentaires anonymes
- Communication multicanal
- Distribution multicanal
- Enquête mobile
- Enquêtes et feedback
- Feedback en continu
- Fonction de glisser-déposer
- Formulaires personnalisables
- Gestion des commentaires
- Gestion des commentaires négatifs
- Gestion des enquêtes et sondages
- Importation et exportation de données
- Logiciels CRM (gestion de la relation client)
- Mesure des performances
- Modèles personnalisables
- Outils de collaboration
- Profils de clients
- Rapports et analyses
- Rapports et statistiques
- Segmentation
- Segmentation de la clientèle
- Sondages d'opinion
- Structure des enquêtes de Net Promoter Score (NPS)
- Structure enquêtes CES
- Structure enquêtes CSAT
- Suivi de l'engagement
- Tableau de bord
- Third-Party Integrations

## Intégrations (14 au total)

- Akita
- BigCommerce
- Cloudflare
- Customer.io
- Drift
- EnjoyHQ
- Geckoboard
- Intercom
- Mailchimp
- Salesforce Sales Cloud
- Segment
- Shopify
- Slack
- Zapier

## Ressources d'aide

- Service client/courriel
- Base de connaissances
- Chat/Clavardage

## Category

- [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software)

## Catégories connexes

- [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software)
- [Logiciels de feedback à 360 degrés](https://fr.capterra.ca/directory/30666/360-degree-feedback/software)
- [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software)
- [Logiciels de parcours client](https://fr.capterra.ca/directory/31537/customer-journey-mapping-tools/software)
- [Logiciels de NPS](https://fr.capterra.ca/directory/32075/nps/software)

##  Logiciels similaires

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2. [XM for Customer Experience](https://fr.capterra.ca/software/152924/customer-frontlines) — 4.6/5 (255 reviews)
3. [Delighted](https://fr.capterra.ca/software/157973/delighted) — 4.8/5 (57 reviews)
4. [Staffino](https://fr.capterra.ca/software/1044294/staffino) — 5.0/5 (8 reviews)
5. [Feedbackly](https://fr.capterra.ca/software/142140/feedbackly) — 4.2/5 (36 reviews)

## Avis

### "perfect platform to measure nps" — 5.0/5

> **Christian** | *1 novembre 2021* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: Simple platform to detect your promoters and understand your clients
> 
> **Inconvénients**: I would like to be able to segment clients and understand those who do not score us

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### "My very basic use of Satismeter" — 5.0/5

> **Camille** | *22 octobre 2021* | Marketing et publicité | Taux de recommandation : 9.0/10
> 
> **Avantages**: I do love a clear overview with trend graphs. No need to be an expert to understand how it works and how to understand the datas it provides.
> 
> **Inconvénients**: I guess I'd like to be asked by the Satismeter team if I need help or advice :)
> 
> Satismeter is always open in my browser \! The support team is always ready to help and I feel like this tool is truly reliable\!

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### "Great tool to segment your users and get feedback easily." — 5.0/5

> **Nicolas** | *12 juillet 2017* | Taux de recommandation : 8.0/10
> 
> **Avantages**: Easy integration, and also easy to use for my users.  And the support is blazing fast when you have a question, they help a lot. Do not hesitate to contact them because some APIs are not yet documented.
> 
> **Inconvénients**: It lacks an intermediate plan for those who don't have that much monthly users. Apart from that, the product is good.
> 
> Interesting way to collect feedback from my users.

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### "Helpful to understand and act upon promotors and detractors" — 5.0/5

> **Utilisateur vérifié** | *18 août 2020* | Internet | Taux de recommandation : 8.0/10
> 
> **Avantages**: - Great tool to identify detractors and promotors of your SaaS product and act upon these findings
- Seemless integration in our existing ecosystem
- Service team helpful if needed
> 
> **Inconvénients**: - There could be more options to customize the look and feel of the NPS
- We are missing a few export features that would help us to automate next steps better

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/153175/satismeter)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/153175/satismeter> |
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| en-AE | <https://www.capterra.ae/software/153175/satismeter> |
| en-AU | <https://www.capterra.com.au/software/153175/satismeter> |
| en-CA | <https://www.capterra.ca/software/153175/satismeter> |
| en-GB | <https://www.capterra.co.uk/software/153175/satismeter> |
| en-IE | <https://www.capterra.ie/software/153175/satismeter> |
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| es-EC | <https://www.capterra.ec/software/153175/satismeter> |
| es-MX | <https://www.capterra.mx/software/153175/satismeter> |
| es-PA | <https://www.capterra.com.pa/software/153175/satismeter> |
| es-PE | <https://www.capterra.pe/software/153175/satismeter> |
| fr | <https://www.capterra.fr/software/153175/satismeter> |
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| fr-LU | <https://www.capterra.lu/software/153175/satismeter> |
| it | <https://www.capterra.it/software/153175/satismeter> |
| nl | <https://www.capterra.nl/software/153175/satismeter> |
| nl-BE | <https://www.capterra.be/software/153175/satismeter> |
| pt | <https://www.capterra.com.br/software/153175/satismeter> |
| pt-PT | <https://www.capterra.pt/software/153175/satismeter> |
| sv | <https://www.capterra.se/software/153175/satismeter> |

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