--- description: Shift Agent : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shift Agent - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de planification](/directory/30087/scheduling/software) > [Shift Agent](/software/154178/shift-agent) # Shift Agent Canonical: https://fr.capterra.ca/software/154178/shift-agent Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/154178/shift-agent?page=2) > Outil de planification basé sur le cloud qui aide les entreprises à créer des horaires, à communiquer et à gérer des équipes de manière optimale. > > Conclusion : 15 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Shift Agent? Tout magasin ou entreprise qui prévoit des employés à temps partiel sera bien servi. Fast Food et restauration rapide, commerces de détail, groupes de restauration, hôtellerie, hôtels, motels, complexes hôteliers, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.9/5** | 15 Avis | | Simplicité | 3.5/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Shift Agent Labs - **Pays**: Oviedo, É.-U. - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 17,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données des employés - Budgétisation et prévision - Changement d'équipe - Gestion de la disponibilité - Gestion des calendriers - Gestion des congés - Gestion des employés - Gestion des feuilles de temps - Gestion des présences - Outils de collaboration - Planification - Planification automatisée - Planification en temps réel - Rapports et analyses - Suivi des compétences - Synchronisation du calendrier - Système de calendrier et de rappel ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software) ## Catégories connexes - [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software) - [Logiciels de gestion du personnel](https://fr.capterra.ca/directory/30210/workforce-management/software) - [Logiciels de planning du personnel](https://fr.capterra.ca/directory/30756/employee-scheduling/software) - [Outils de calendrier](https://fr.capterra.ca/directory/32297/calendar/software) ## Logiciels similaires 1. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Kickserv](https://fr.capterra.ca/software/122541/kickserv) — 4.4/5 (387 reviews) 3. [When I Work](https://fr.capterra.ca/software/121248/when-i-work) — 4.5/5 (1270 reviews) 4. [Resource Guru](https://fr.capterra.ca/software/134429/resource-guru) — 4.7/5 (539 reviews) 5. [Float](https://fr.capterra.ca/software/136078/float) — 4.5/5 (1613 reviews) ## Avis ### "Not Perfect But Lightyears Above The Rest" — 5.0/5 > **Ross** | *23 août 2019* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: ShiftAgent has allowed us to almost completely eliminate scheduling. Almost. Their ability to save daily templates based on sales, automatically produce the most preferred person for a position and quickly make adjustments on the fly has made this product one of our most used tools. Scheduling is important and should not be something that causes problems. ShiftAgent met us where we needed them to. Unlike other sites that just allow you to fill in a shift with a person's name, ShiftAgent uses a system to quickly identify who is the best person for that particular shift. By this I mean, you can rank a person's skill level for each individual job, set preferred hours to request while still setting an administration limit on their weekly hours, and take into consideration their hours for the week, when they will be in overtime, and if they have requested that day off. There are probably other features that I have forgotten to mention that affect which name appears first. My recommendation is just setting up a demo with the support staff to see for yourself. This software will change your life when it comes to scheduling. BEST PRODUCT OUT THERE. > > **Inconvénients**: The biggest gripe we have with ShiftAgent is that there is no app for us to use on our phones. Unfortunately, the software is set up for a browser mode and that is highly limiting at times. You can still approve and disapprove of shift trades from your phone as well as use various other features, but the software comes across as clunky and dated. The website is also glitchy as well. Now, this does not cause you to lose any work done or information put, but the site will randomly log you out. This has literally happened up to three straight times in a row for us. This can make you pretty frustrated when you're trying to find a team member's number, see whose working, or whatever it is you're doing. That being said, I would still use this software over any other software that I have come across over the last 4 years. It provides so much more value over its competitors despite the problems. > > ShiftAgent allows you to set schedule preferences and goals depending on sales. This will allow you to input projected sales and help you create a schedule that meets your labor and productivity goals. For training purposes, this feature really helps when we train new people on how to create a schedule. One of the best features that ShiftAgent offers is one we use literally all throughout the day. There is a feature that is called "Daily Deployment". We have an iPad set up in our front of hosue area and in the kitchen that is constantly on this screen. This is a constantly updating page that details each person's position and their hours. Our leaders use this to plan their day out and make break lists in a very efficient manner. While this feature might not be as useful to some, my perspective as someone from the restaurant industry would highly recommend this to other restaurants that have large amounts of staff on the clock at one time. Overall, this software has dramatically reduced the amount of time we have to spend on creating a schedule and has simplified the entire process. Chick-fil-A now offers a partnership with HotSchedules that fully integrates with our financial and personnel databases, but until they get on the level that ShiftAgent is, then they will always be second-rate. ----- ### "Good platform" — 5.0/5 > **Avery** | *16 juin 2023* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10 > > **Avantages**: It’s easy to use. Easy to clock in and out. Request time off for vacation, etc. > > **Inconvénients**: Sometimes the app glitches and you have to restart everything. > > I used it at work for about 2 years and it was good when asking off for work or vacation. As well as getting in contact with other employees. ----- ### "Needs improvement" — 2.0/5 > **Tim** | *23 août 2016* | Produits alimentaires > > **Avantages**: Smart scheduling is good. Inputting the off days and employee information makes scheduling easy. > > **Inconvénients**: Software issues and limited mobile use. > > The program is slow to respond and has a lot of problems. When we make adjustments to schedules the program takes a minute or two to recognize the change and freezes up. The screen often gets all jumbled up with text boxes covering other items and I have to restart the program every few minutes to resolve the issue. These problems occur on several different computers and are consistent issues ----- ### "Good not great" — 5.0/5 > **Alejandro** | *30 octobre 2023* | Rédaction et correction | Taux de recommandation : 7.0/10 > > **Avantages**: Nice app for basic shift management. Nice to be able to have chat in the same app where you can save all shift-related conversations > > **Inconvénients**: A little bit difficult to learn how to use it at first. ----- ### "Shift Agent Review\!" — 4.0/5 > **Edie** | *1 mai 2022* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: The thing we liked most about this software was the ease of use for our employees. And building a schedule was simple. > > **Inconvénients**: The only thing we disliked about this software was how long it would take to load a page/schedule. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/154178/shift-agent?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/154178/shift-agent) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées