--- description: SERVUS : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SERVUS - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion immobilière](/directory/20050/real-estate-property-management/software) > [SERVUS](/software/154399/servusconnect) # SERVUS Canonical: https://fr.capterra.ca/software/154399/servusconnect Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/154399/servusconnect?page=2) > Application mobile facile à utiliser qui aide les gestionnaires immobiliers, les techniciens de maintenance et les prestataires de services à améliorer la gestion des ordres de travail dans les logements collectifs. > > Conclusion : 26 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SERVUS? Les gestionnaires immobiliers utilisant des logiciels de gestion des bons de travail avec support papier. ServusConnect se connecte rapidement à ces systèmes et transforme votre équipe de services internes/externes en main-d'œuvre mobile et moderne. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 26 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ServusConnect - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 0,95 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Facturation - Gestion de la maintenance - Gestion des biens - Gestion des ordres de travail - Gestion des tâches - Historique des services ## Intégrations (1 au total) - Zapier ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion immobilière](https://fr.capterra.ca/directory/20050/real-estate-property-management/software) ## Catégories connexes - [Logiciels de gestion immobilière](https://fr.capterra.ca/directory/20050/real-estate-property-management/software) - [Logiciels de gestion de la maintenance](https://fr.capterra.ca/directory/30058/maintenance-management/software) - [Logiciels d'entretien de batiment](https://fr.capterra.ca/directory/30102/building-maintenance/software) - [Logiciels de gestion des installations](https://fr.capterra.ca/directory/30211/facility-management/software) - [Logiciels de gestion locative](https://fr.capterra.ca/directory/30219/lease-management/software) ## Logiciels similaires 1. [Maintenance Connection](https://fr.capterra.ca/software/12444/maintenance-connection) — 4.4/5 (443 reviews) 2. [BlueFolder](https://fr.capterra.ca/software/109930/bluefolder) — 4.7/5 (92 reviews) 3. [McMain](https://fr.capterra.ca/software/220168/mcmain) — 4.4/5 (50 reviews) 4. [Planon](https://fr.capterra.ca/software/70410/planon) — 4.4/5 (10 reviews) 5. [Simpro](https://fr.capterra.ca/software/10529/simpro-enterprise) — 4.0/5 (145 reviews) ## Avis ### "I highly recommend Servus to anyone who wants to increase productivity and save money." — 5.0/5 > **Michael** | *8 mai 2017* | Bureau exécutif | Taux de recommandation : 10.0/10 > > **Avantages**: Servus has several notable features. 1) Easy to use - Servus works hard to make sure its functionality is intuitive 2) Customization - Unlike the competition, Servus and its customer support team adjust to fit your organization. We were able to make the changes that made sense for our organization without reinventing our wheel. 3) Dashboard and management tools - As a manager of several unique companies, it is rare that one software can present the data I need on a daily basis clearly and concisely. Servus gives me the resources I need to make big decisions confidently. 4) Cost or lack thereof - Servus has a cost sure, but if it helps your organization like it helped mine then Servus saves you money. We spend less on labor, wastage, rental loss and most importantly negative reputation than before we started this program. 5) Customer/client/resident feedback - Resident feedback is important and traceable, historic, accurate and real-time feedback is invaluable. Servus provides a safe space for our residents and management staff to communicate effectively which translates into positive maintenance experiences, review and renewals. > > **Inconvénients**: I think there are many more wonderful things this software and team can do. They just need a little more time and money to do it. I look forward to seeing what efficiency solutions they will come up with next. > > Resource allocation efficiency. ----- ### "The best work order solution" — 5.0/5 > **Margaret** | *1 février 2019* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: There are numerous items that I like the most about this software; from ease of use to tracking work performed by our maintenance technicians. The software is very user friendly. Our maintenance technicians that are not very computer literate are able to use this software with ease. I like being able to oversee the maintenance program at my company through the measurement reports that have been developed. > > **Inconvénients**: The one item that I like the least about the software is having to reach out to support every time we transfer an employee or hiring a new employee. With that being said, there is already work being done to allow us to control our own employee assignments. > > We have had an issue with not being able to tell if our residents have been satisfied with the work performed in their homes. ServusConnect allows us to get real time feedback - whether positive or negative - that allows us to improve our maintenance department. We are able to immediately address our resident dissatisfaction and make it right for them which allows for better resident retention and ultimately increases revenue for the community. ----- ### "Service Connect Review" — 3.0/5 > **Nichole** | *10 décembre 2018* | Conseil en gestion | Taux de recommandation : 7.0/10 > > **Avantages**: Being able to pull up the history of the work orders for a select apt. > > **Inconvénients**: Can take time to update from MRI to ServusConnect. Also, residents can give negative feedback for a work order not pertaining to their issue.-But we still get the update that there is something wrong. > > We get resident feedback through surveys. ----- ### "Began this program in its infancy and worked together to meet the multifamily industry's need." — 5.0/5 > **Susan** | *24 juillet 2017* | Immobilier | Taux de recommandation : 8.0/10 > > **Avantages**: Contacts the resident immediately once the work request is completed which means better communication; happier residents. > > **Inconvénients**: Prior to integrated with our software it was slight double work to record work request but no problem now (this was a decision that my company made during our trial period). > > Communication to residents is immediate when the work is complete. Satisfied residents are given a direct link to ratings websites for reviews. Residents that are dissatisfied are able to send immediate and easy feedback so we have the opportunity to correct. Also you can review which team member may need additional training or who your superstars are by residents review of the team member who completed the work. The maintenance or contractor received the work request quickly, we see when they read it and when they complete. It also reflects the amount of work orders and time each team member completes. ----- ### "SERVUS review" — 5.0/5 > **Brenda** | *10 décembre 2018* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: The reports that are available and the notification of a negative feed back on a work order. > > **Inconvénients**: When you close the work orders out in SevusConnect it uses a different date than we used in MRI. They don't work together. This causes problems with our 979 report that we do each week. > > Whenever I have had a problem and called SevusConnect they were prompt in getting a response to my issues. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/154399/servusconnect?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/154399/servusconnect) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées