--- description: PRIME BPM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PRIME BPM - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels BPM (gestion de processus d'affaires)](/directory/30010/business-process-management/software) > [PRIME BPM](/software/154618/prime-bpm) # PRIME BPM Canonical: https://fr.capterra.ca/software/154618/prime-bpm Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/154618/prime-bpm?page=2) > Logiciel d'amélioration des activités de bout en bout basé sur le cloud et conçu pour vous aider à cartographier, analyser, améliorer et surveiller vos processus. > > Conclusion : 45 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise PRIME BPM? Pour la gestion et l'amélioration efficaces des processus, PRIME s'adresse à toutes les organisations de moyenne ou grande taille (secteur privé ou secteur public) dans tous les secteurs et toutes les administrations locales, étatiques et fédérales. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 45 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: PRIME BPM - **Pays**: Brisbane City, Australie - **Fondé**: 2015 ## Contexte commercial - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - Autorisations basées sur les rôles - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Fonction de glisser-déposer - Gestion des flux de travail - Gestion des tâches - Modélisation et conception de processus - Outils de collaboration - Rapports et analyses - Recherche/Filtre - Suivi de la conformité ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels BPM (gestion de processus d'affaires)](https://fr.capterra.ca/directory/30010/business-process-management/software) ## Catégories connexes - [Logiciels BPM (gestion de processus d'affaires)](https://fr.capterra.ca/directory/30010/business-process-management/software) - [Logiciels de workflow](https://fr.capterra.ca/directory/30091/workflow-management/software) ## Logiciels similaires 1. [Lucidchart](https://fr.capterra.ca/software/146136/lucidchart) — 4.5/5 (2247 reviews) 2. [BIC Platform](https://fr.capterra.ca/software/181735/BIC-Platform) — 4.4/5 (80 reviews) 3. [Zapier](https://fr.capterra.ca/software/130182/zapier) — 4.7/5 (3043 reviews) 4. [Visio](https://fr.capterra.ca/software/201133/visio) — 4.5/5 (3279 reviews) 5. [Asana](https://fr.capterra.ca/software/120550/asana-pm) — 4.5/5 (13547 reviews) ## Avis ### "Excellent BPM Software" — 5.0/5 > **Dena** | *2 janvier 2026* | Administration publique | Taux de recommandation : 10.0/10 > > **Avantages**: The software is user friendly and offers so many useful tools for process mapping, analysis, and improvement. The customer service is incredible- very responsive and engaged. There are great options for engaging with other users, to build up a community for support and to share best practices. Best of all, they are always working to improve the software and increase the range of their offerings to better serve their customers. > > **Inconvénients**: Updates changed some formatting to existing process maps, which proved frustrating, but the assigned reps were very receptive to feedback. Occasionally there are lags and sometimes maps will freeze and be unable to save progress, however this can be solved by frequent saving (as long as you remember to do so). > > It's been very positive, and our organization has an excellent working relationship with all contacts we've encountered. ----- ### "London District Catholic School Board" — 5.0/5 > **Michael** | *3 septembre 2024* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: Everything is under one umbrella from process mapping to creating and analyzing an improvement. > > **Inconvénients**: It's not really a Con but if I had to pick one it would be the amount of learning that has to be done while navigating the tool. > > Awesome. I love this tool. Although there is a great deal still to learn and unpack but I can't wait to utilize all PRIME has to offer. ----- ### "Good for main purpose but extra features are improvement opportunities" — 3.0/5 > **Madeleine** | *10 décembre 2020* | Organisme social ou civique | Taux de recommandation : 5.0/10 > > **Avantages**: The main purpose of the software is to map processes using BPMN so as to support clarity in process development and gap analysis. Added on to this are the value assessment calculations that are used for more robust calculations based on time and cost for individual tasks. The program is good and improving with these main tasks. > > **Inconvénients**: In this day and age the user compares functionality of a graphic program to other readily available software such as Microsoft and Adobe offerings, and expects to be able to do all of the same things with objects that are done in those programs. e.g. cut and paste between windows with ease, group objects etc. PRIME is clunky in comparison as a graphic program. If it weren't for the analysis functions, then it would rate poorly as a purely map building software that allows objects to be linked and text to be entered. Deployment of PRIME as a key resource for staff in our organisation was curtailed by a simple problem - the export of the tasks in the Standard Operating Procedure is not in the same order as the process, rather in the order the tasks are entered in by the person who creates the map. So the SOP export is essentially useless. The PRIME team have not been able to solve this issue, although it has been raised for months. This has been a major set back for our organisation and Team. Calculations within the analyzer functions are not well explained by the developers, and yet we need to have confidence to present this data to our organisation. Since this is the only feature that sets PRIME apart from a simple graphic design program, then I would have expected a much better engagement on this feature with the professional end user . I have had to run manual calculations and tests to figure out how the analyser functions work and the background assumptions. > > There has been regular contact with the organisation, and we have seen improvements in formatting of reports and glitches within the system. As a mapping program used daily it is pleasant to use. Confidence in the product is not there yet as the full service product it is advertised to be. ----- ### "Prime Enables Real Time Mapping with SMEs" — 5.0/5 > **Belinda** | *1 novembre 2023* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use tools, speed and reliability mean that I can map processes in workshops with subject matter experts (SMEs). This reduces the time it takes to finalise process maps and return to SME for confirmation. The lasso and space tools make it simple to move items and add space for extra tasks, and no more wasting time on formatting and trying to fit processes on one page. > > **Inconvénients**: Draft processes cannot be shared or viewed by users for collaborating - this is only possible by publishing the process through the approval cycle. > > Customer experience is front of mind and service levels exceed expectations. There is a strong culture of helping customers to succeed, and regular releases with new functionality based on customer feedback. ----- ### "Why we love PrimeBPM" — 5.0/5 > **Jelena** | *8 novembre 2023* | Administration publique | Taux de recommandation : 10.0/10 > > **Avantages**: We started using PrimeBPM as our main process mapping tool a year ago and we have mapped over 200 internal processes so far. We're seeing the value of having these processes in PrimeBPM as it's very user friendly and PrimeBPM staff are always available to give us a hand and help with additional information, bug fixing or even improving some features to fit our needs as an organisation. > > **Inconvénients**: Not being able to color code tasks in Designer module, it would help us enormously especially while presenting a process map or doing a handover. > > Well done team for your expertise and hard work\! :) ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/154618/prime-bpm?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/154618/prime-bpm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | sv | | ----- ## Données structurées