---
description: Mailrelay : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Mailrelay - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils de marketing par courriel](/directory/30013/email-marketing/software) > [Mailrelay](/software/155095/mailrelay)

# Mailrelay

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> Plateforme avancée de marketing par e-mail permettant de créer, envoyer et gérer vos newsletters.
> 
> Conclusion : 112 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Mailrelay?

Tous les types d'entreprises, de la petite à la grande, qui ont besoin d'e-mail marketing, d'experts en e-mail marketing, d'adresses IP dédiées et qui présentent des besoins ou des fonctionnalités spécifiques.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 112 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Mailrelay
- **Entreprise fondée en**: 15

## Contexte commercial

- **Type de licence**:  (Version gratuite disponible)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur)
- **Langues**: anglais, basque, catalan, espagnol, français, italien, portugais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus

##  Fonctionnalités

- A/B Testing
- API
- Actions découlant d'un événement
- Analyse des campagnes
- Autoresponders
- CAN-SPAM Compliance
- Campagnes de drip marketing
- Champs personnalisables
- Gestion des abonnés
- Gestion des campagnes
- Gestion des contacts
- Gestion des listes
- Gestion des modèles
- Marketing multicanal
- Marketing par courriel
- Mobile Optimization
- Pages de renvoi et formulaires web
- Planification des campagnes
- Rapports et analyses
- Segmentation
- Segmentation de la clientèle
- Simple Mail Transfer Protocol (SMTP)
- Suivi des courriels
- Third-Party Integrations
- Éditeur WYSIWYG

## Intégrations (1 au total)

- Make

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Outils de marketing par courriel](https://fr.capterra.ca/directory/30013/email-marketing/software)

## Catégories connexes

- [Outils de marketing par courriel](https://fr.capterra.ca/directory/30013/email-marketing/software)
- [Logiciels de marketing automation](https://fr.capterra.ca/directory/6/marketing-automation/software)
- [Logiciels de courriel personnalisé](https://fr.capterra.ca/directory/31564/transactional-email/software)

##  Logiciels similaires

1. [Omnisend](https://fr.capterra.ca/software/153508/omnisend) — 4.7/5 (837 reviews)
2. [Brevo](https://fr.capterra.ca/software/132996/brevo) — 4.6/5 (3523 reviews)
3. [Gmail](https://fr.capterra.ca/software/202338/gmail) — 4.8/5 (13563 reviews)
4. [Constant Contact](https://fr.capterra.ca/software/31898/constant-contact) — 4.3/5 (2953 reviews)
5. [Systeme.io](https://fr.capterra.ca/software/198994/systeme) — 4.8/5 (2130 reviews)

## Avis

### "Mailrelay experience" — 5.0/5

> **Ballet Flamenco De Madrid** | *1 septembre 2026* | Art/artisanat | Taux de recommandation : 8.0/10
> 
> **Avantages**: What I liked most about Mailrelay was the excellent and fast customer support. They quickly identified an issue with the shared sending IP, explained the situation clearly, and moved our account to a high-reputation IP at no additional cost. Their technical assistance was professional, efficient, and very helpful.
> 
> **Inconvénients**: The main issue we experienced was related to the reputation of the shared sending IP, which caused some emails to be rejected by recipient servers and generated a significant number of soft bounces. However, the support team responded quickly and took effective action to resolve the problem.
> 
> My overall experience with Mailrelay has been very positive. The platform is easy to use, reliable, and offers all the tools we need for our email marketing campaigns. What has stood out most is the quality and responsiveness of the customer support. When we experienced an email delivery issue related to a shared sending IP, the support team reacted quickly, explained the problem clearly, and moved us to a high-reputation IP at no additional cost. Their professionalism and willingness to help have given us confidence in continuing to use Mailrelay.

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### "The best email platform I have ever used" — 5.0/5

> **Xavier** | *16 juillet 2026* | Divertissement | Taux de recommandation : 10.0/10
> 
> **Avantages**: Great technology, user interface, features (they keep adding new ones every week\!), amazing balance between quality/price, with proper options for free users but great incentives to move to a paid/prepaid plans. I have been using other email platforms for many years and this is by far the best one.
> 
> **Inconvénients**: The only cons is not being aware of their existence before. With so much noise in social media and websites it was difficult to discover them. But I'm glad I finally made it.
> 
> I discovered Mailrelay after Sendgrid decided to waste all Legacy users. I had all my websites and projects there and was desperate to find a proper platform that suits my needs (both for small projects with free subs and for bigger ones with paid but more balanced plans). Mailrelay was the perfect match to be honest. In the past year that I have been using them the deliverability, tracking and features have been really superb.

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### "Excellent support and great pricing" — 5.0/5

> **Omer** | *11 août 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: Excellent support, and the affordable pricing, whenever we encountered an issue with their system, their support was keen enough to help us through and resolve it for us and apart from that their pricing is unmatched at the moment.
> 
> **Inconvénients**: Apparantly it's a new platform and they are constantly improving, some features such as contact import has the potential to improve.

-----

### "There are better alternatives, but the free tier makes it a good choice" — 3.0/5

> **Utilisateur vérifié** | *5 février 2019* | Logiciels | Taux de recommandation : 9.0/10
> 
> **Avantages**: Mailrelay's free tier is so high, that it's likely that you won't paid for the service until you really grow up - and even then, its pricing is really cheap. Also, it has a ton of learning material and their support service is helpful. Watch out for their blog and their onboarding emails, they deliver a lot of useful tips and tricks. What I like the most about their blog, is that they don't only focus on giving advice on email marketing topics, they also cover digital marketing in general. Speaking more about the app, I think it's important to remark an interesting technology that they have: some time ago, they implemented "Smart Delivery", a feature that sends the emails first to the most active customers, making sure that your IP reputation is the highest possible.
> 
> **Inconvénients**: Features and design-wise, their competitors are far more advanced. It's UI/UX is really old, and makes navigation a bit hard. And the automation features are quite limited compared on other big players on the market. But I have heard that they are working on this, so we probably will have more advanced marketing features soon.
> 
> The ability to send email marketing campaigns with 0 budget was the main point of using Mailrelay. This is the main reason why I would recommend Mailrelay.

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### "Mailrelay is the best option for freelances and small companies" — 5.0/5

> **Utilisateur vérifié** | *27 juillet 2026* | Construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: The free tier is big enough to experiment and it covers almost all my needs: automations, WordPress integration, etc.
> 
> **Inconvénients**: Sometimes is a bit tricky and the interface is not as responsive as I'd like. I've experienced some issues when I've used it from my cell

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## Liens

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