---
description: CleverTap : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: CleverTap - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de marketing automation](/directory/6/marketing-automation/software) > [CleverTap](/software/155737/clevertap)

# CleverTap

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> Responsabilisez les marketeurs pour créer des stratégies de motivation mobiles puissantes
> 
> Conclusion : 59 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise CleverTap?

Ils aident les entreprises qui cherchent à créer des expériences client exceptionnelles en tirant parti de l'analyse en temps réel et en personnalisant les stratégies d'engagement à grande échelle.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 59 Avis |
| Simplicité | 4.3/5 | D'après l'ensemble des avis |
| Support client | 4.4/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: CleverTap
- **Pays**: Sunnyvale, É.-U.
- **Entreprise fondée en**: 2013

## Contexte commercial

- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Bahreïn, Brésil, Canada, Chine, Inde, Indonésie, Israël, Japon, Koweït, Oman, Qatar, Royaume-Uni, Singapour, Turquie, Égypte, Émirats arabes unis et 1 de plus

##  Fonctionnalités

- A/B Testing
- Actions découlant d'un événement
- Alertes/Notifications
- Analyse d'entonnoir
- Analyse des campagnes
- Analyse par cohorte
- App Notifications
- Automatisation du marketing
- Campagnes de drip marketing
- Campagnes multiples
- Communication multicanal
- Contenu dynamique
- Gestion de l'expérience client
- Gestion de la communication
- Gestion des campagnes
- Gestion des canaux
- Gestion des courriels
- Gestion des modèles
- Historique des clients
- Logiciels CRM (gestion de la relation client)
- Marketing multicanal
- Marketing par courriel
- Marketing social
- Mesure des performances
- Modèles personnalisables
- Multi-Channel Attribution
- Notifications poussées
- Notifications web
- Pages de renvoi et formulaires web
- Personnalisation
- Planification des campagnes
- ROI Tracking
- Rapports et analyses
- Real-Time Analytics
- Real-Time Reporting
- SMS Notifications
- Segmentation
- Segmentation de la clientèle
- Suivi comportemental
- Suivi de l'engagement
- Suivi des campagnes
- Suivi des conversions
- Suivi des rétentions
- Suivi des visiteurs de sites web
- Suivi des événements intégrés aux applications
- Tableau de bord
- Tableau de bord d'activités
- Third-Party Integrations
- Web analytics

## Intégrations (7 au total)

- Adobe Commerce
- Gmail
- Google Ads
- SendGrid
- Shopify
- Twilio
- WooCommerce

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de marketing automation](https://fr.capterra.ca/directory/6/marketing-automation/software)

## Catégories connexes

- [Logiciels pour UX mobile](https://fr.capterra.ca/directory/30936/mobile-analytics/software)
- [Outils d'analyse marketing](https://fr.capterra.ca/directory/31018/marketing-analytics/software)
- [Logiciels de marketing automation](https://fr.capterra.ca/directory/6/marketing-automation/software)
- [Logiciels de notification push](https://fr.capterra.ca/directory/30969/push-notifications/software)
- [Logiciels de marketing mobile](https://fr.capterra.ca/directory/31308/mobile-marketing/software)

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2. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6973 reviews)
3. [Marketo Engage](https://fr.capterra.ca/software/75130/marketo-lead-management) — 4.3/5 (710 reviews)
4. [Braze](https://fr.capterra.ca/software/155423/appboy) — 4.7/5 (168 reviews)
5. [EZ Texting](https://fr.capterra.ca/software/145848/ez-texting) — 4.4/5 (253 reviews)

## Avis

### "Very happy switching over to CleverTap" — 5.0/5

> **Alex** | *5 janvier 2026* | Jeux vidéos | Taux de recommandation : 10.0/10
> 
> **Avantages**: CleverTap has so much functionality, I especially like the ease of use of journeys where you can set up automated systems for engaging with your customers.
> 
> **Inconvénients**: I don't have anything negative to say about CleverTap, they have been much better than the previous solution we were using.
> 
> I use CleverTap for data analysis, engaging with our customers, and improving our product experience.

-----

### "The perfect communications platform for all our marketing needs" — 5.0/5

> **Anirban** | *8 janvier 2024* | Gestion de l'enseignement | Taux de recommandation : 9.0/10
> 
> **Avantages**: The segmentation and targeting across multiple platforms like SMS, WhatsApp, Push Notifications is very easy to use and also very accurate. Multiple vendors are supported for SMS, WhatsApp, Email and RCS, allowing us to choose from the most cost-effective solutions, and also track data across all sources through callback reports.
> 
> **Inconvénients**: The push notification delivery rates in CleverTap are somewhat low for Android devices manufactured by certain Chinese mobile companies. This leads to low effectivity of push notifications and increased reliance on costlier channels like SMS and WhatsApp.
> 
> With CleverTap, we can not only send communication but we also actively use it to build segments, save those and plan marketing budgets effectively even before executing the campaigns.

-----

### "Alok's Clevertap Review- What and why?" — 3.0/5

> **Alok** | *28 juillet 2022* | Services financiers | Taux de recommandation : 7.0/10
> 
> **Avantages**: The scheduled campaign feature and integration with service provider.
Also you can customize you apis for sending notifications
> 
> **Inconvénients**: The new UI still have flaws and I also reported the same with the team.
Not able to add webhook in the UI 
Once you add a webhook you can not modify or delete the webhook.
Webhook name does not visible in the U, no search optionI
> 
> As we are using this product since the beginning, our CRM team has ease of using this and they are familar of the feature.
Tracking the engagement of the user is one of the best suited for us.

-----

### "Best Customer Engagement Platform" — 5.0/5

> **Utilisateur vérifié** | *12 mars 2026* | Logiciels | Taux de recommandation : 9.0/10
> 
> **Avantages**: - I loved segmentation section in clevertap
- I used for mobile applications, integration with BE. \& mobile is too easy
- Promoting using inapp notification \& push notification is quite easy
- Text Messaging chat 
- Marketing campaign handling 
- User Behaviour Analysis
> 
> **Inconvénients**: - I loved everything in clevertap, i am the user from last 5 years , clevertap helps me alot in custom behaviour analysis
> 
> Best Customer Engagement platfrom for product.  handling notification, marketing campaign handling , Native Display handling

-----

### "Great tool for tracking user activity and real-time  user database" — 5.0/5

> **Akshata** | *26 août 2022* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: User tracking, campaign management, notifications,user activity tracking,
> 
> **Inconvénients**: 1.Fcm token of some user are missing.
2. Not supported for web applications.
> 
> Overall experience was great ,I'm using this tool since last 2+ years ,notification and analytics part was great.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/155737/clevertap)

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