---
description: Theum : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Theum - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils de gestion des connaissances](/directory/30094/knowledge-management/software) > [Theum](/software/155899/theum)

# Theum

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> Transformez n'importe quel jeu de documents en un expert virtuel piloté par l'IA qui fournit une réponse complète et prête à l'emploi à chaque question.
> 
> Conclusion : 11 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Theum?

Entreprises petites, moyennes, grandes et internationales, dotées d'un mandat de transformation numérique et dont les processus de connaissance représentent des goulots d'étranglement en termes d'agilité, de service client et de conformité.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 11 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Theum
- **Fondé**: 1994

## Contexte commercial

- **À partir de**: 990,00 €
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site)
- **Langues**: allemand, anglais, espagnol, français
- **Pays disponibles**: Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Arménie, Aruba, Autriche, Bahamas, Bahreïn, Bangladesh, Barbade, Belgique, Bermudes, Bhoutan, Bosnie-Herzégovine, Bulgarie, Bélize, Cambodge et 99 de plus

##  Fonctionnalités

- Catalog Management
- Gestion de contenu
- Gestion de la base de connaissances
- Gestion des connaissances
- Outils de collaboration
- Portail libre-service
- Prise en charge de plusieurs langues
- Recherche en texte intégral

## Intégrations (6 au total)

- Confluence
- Lotus Notes To Office 365 Migration
- Microsoft 365
- Microsoft SharePoint
- Microsoft Teams
- OneDrive

## Ressources d'aide

- Service client/courriel
- Chat/Clavardage

## Category

- [Outils de gestion des connaissances](https://fr.capterra.ca/directory/30094/knowledge-management/software)

## Catégories connexes

- [Outils de gestion des connaissances](https://fr.capterra.ca/directory/30094/knowledge-management/software)
- [Logiciels de bases de connaissances](https://fr.capterra.ca/directory/32454/knowledge-base/software)

##  Logiciels similaires

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2. [Confluence](https://fr.capterra.ca/software/136446/confluence) — 4.5/5 (3663 reviews)
3. [Document360](https://fr.capterra.ca/software/177031/document360) — 4.7/5 (290 reviews)
4. [Freshservice](https://fr.capterra.ca/software/132997/freshservice) — 4.5/5 (685 reviews)
5. [Helpjuice](https://fr.capterra.ca/software/130533/helpjuice) — 4.7/5 (102 reviews)

## Avis

### "Eliminated our document chaos problem" — 5.0/5

> **Charlotte** | *15 octobre 2016* | Conseil en gestion | Taux de recommandation : 10.0/10
> 
> **Avantages**: Makes knowledge from documents universally available on all devices, delivers knowledge as small  nuggets of info instead of documents that have to be launched and scrolled through, eliminates the need to create PDFs to deliver documents, no training required, eliminated wasted time caused by searching for knowledge, eliminate CALs and PDF software licenses
> 
> **Inconvénients**: Considering what this product has done for our business, and that we so far we have found no problems that have had a negative impact, I can't think of anything worth saying.
> 
> Small companies usually have tons of documents laying around all over the place - many on the file system, some in DropBox, others in Office 365. We were no different. &#13;&#10;&#13;&#10;All of our documents were divided into different places for historical reasons or based on the kind of information stored in the documents. The process of finding the right information has been chaos for a long time. Being able to find 'everything we've offered to Customer A' was even more difficult. One problem was that project documents were not stored in the same place as financial documents. Another problem was having to scan through search hits and long documents. Getting a big picture was impossible. We decided to start moving all of this into Office 365/SharePoint. This helped document owners, but not people who needed to find knowledge. The general consensus was that staff were spending 10-20% of their daily time dealing with documents and search systems instead of doing their jobs. As a small company, that kind of waste is unacceptable.&#13;&#10;&#13;&#10;We came across Theum in a Webinar in August and decided to try their cloud offering for small businesses. We connected it to our Office 365 area and voila\! We can get everything we need, without having to hunt for documents and in documents. Even better, Theum allows document owners to forget about having to think about how the documents might be used - which of course is impossible to really anticipate.&#13;&#10;&#13;&#10;At first we were hesitant about the cost, but then we realized it was trivial compared to what we got considering that the 10-20% time waste has been eliminated. As icing on the cake we've also cancelled the Office 365 licenses for staff members who only need to access the knowledge in our documents but don't author anything.&#13;&#10;&#13;&#10;The Theum Cloud is very easy to use for contributing our documents. We didn't have to read a user guide or get training. For users, there's no training because the whole thing is built like a standard simple website with no special functions.&#13;&#10;&#13;&#10;One bonus we hadn't thought about is actually a bit of a miracle for us: All of the knowledge from all of our documents is now accessible on the PC and all of our mobile devices as standard web content. No documents to download or launch. And all of it looks the same everywhere. Very intuitive. Another bonus is that our entire PDF creation effort has been eliminated.&#13;&#10;&#13;&#10;Theum delivers much more than the same old chaos in another wrapper. Great solution. Highly recommended\!

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### ""Essentials" Wissensbasis mit Theum" — 5.0/5

> **Ulrich** | *25 août 2022* | Conseil en gestion | Taux de recommandation : 10.0/10
> 
> **Avantages**: Die einfache, komfortable und automatisierte Import-Funktion, die direkt aus Sharepoint und Webseiten Inhalte aufbereitet, strukturiert, erschließt und publiziert. Sobald neue Informationen in einem dedizierten Sharepoint-Verzeichnis landen, werden sie automatisiert abgegriffen und in Theum integriert.
> 
> **Inconvénients**: eigentlich sehr wenig. Man könnte beim Thema "Website-Archivierung" die Einrichtungsfunktionalität und Konfiguration noch vereinfachen
> 
> Wir benutzen Theum als Wissensarchiv. Hier haben wir alle Artikel, Bücher, Vorträge und andere Ressourcen aus 30 Jahren Beratungstätigkeit zusammengeführt, die bisher auf verschiedensten Webpräsenzen oder Webunterseiten verteilt waren. Die semantische Erschließung erlaubt es, sehr gezielt auf Inhalte zuzugreifen. Anstelle über Dateisystem oder Sharepoint nach etwas zu suchen, gehen wir direkt auf Theum. Wir nutzen eine gehostete Cloud-Version von Theum und müssen uns nicht um Updates, Betrieb oder sonst etwas kümmern. Die Einrichtung ging sehr schnell.

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### "A Direct Answer to a Direct Question" — 5.0/5

> **Joan** | *15 octobre 2016* | Taux de recommandation : 8.0/10
> 
> **Avantages**: Easy access to information i.e how easily and quickly a question can be answered without infringing on other levels of the administration.
> 
> **Inconvénients**: Our knowledge content is not usable on every type of device i.e mobile access to documented knowledge is not as yet available
> 
> My business is in the fitness and health industry and there is a world of information surrounding this industry from mitochondria to the weakest muscle, from nerves to nutrition. In other words the A to Z of all things fitness and healthy eating. We have created a sound knowledge base and are always adding to, reviewing  and controlling our input and our personal trainer students now have access to Theum for their studies. Theum has revolutionised our organisation.

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### "Sehr gute Lösung für Webbooks" — 5.0/5

> **Olga** | *25 août 2022* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: modernes Design, Funktionalitäten konnten in Absprache mit Theum auf unsere Bedürfnisse angepasst werden, gute Suche aufgrund von guten Algorithmus, viele Zusatzfunktionen (etwa, dass einzelne Textabschnitte eigene URLs haben), viele Funktionen sind gut durchdacht und einzigartig
> 
> **Inconvénients**: Konnekt zu SharePoint Dokumenten hat nicht immer zuverlässig funktioniert, wenn Dokumentenformatierung nicht einwandfrei war. Hier hat Theum aber immer geholfen für die richtige Formatierung zu sorgen und etwaige Darstellungsfehler zu beheben.
> 
> sehr gutes System, sehr kompetentes Team, viele Funktionalitäten

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### "Theum Bewertung Bertelsmann" — 4.0/5

> **Guido** | *25 août 2022* | Production audiovisuelle | Taux de recommandation : 8.0/10
> 
> **Avantages**: Theum ist leicht zu bedienen und liefert die gewünschten Ergebnisse in kurzer Zeit und mit sehr guter Qualität.
> 
> **Inconvénients**: Bis dato war die Installation und Einrichtung (auch Upgrades) recht mühsam und nicht ohne Support zu machen. Das soll sich lt. Hersteller aber mit dem nächsten Release ändern.
> 
> Theum hat uns geholfen sowohl interne Richtlinien als auch Handbücher im Web als HTML5  und PDF zu veröffentlichen.

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## Liens

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