--- description: Flipdish : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Flipdish - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de restaurant](/directory/20026/restaurant-management/software) > [Flipdish](/software/156603/flipdish) # Flipdish Canonical: https://fr.capterra.ca/software/156603/flipdish Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/156603/flipdish?page=2) > Sites web et applications de commande en ligne pour les boutiques individuelles, les chaînes de restaurants et les franchises. > > Conclusion : 112 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Flipdish? Restaurants, vente de plats à emporter, épiceries fines, supérettes et cafés souhaitant offrir des services de collecte ou de livraison en ligne. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 112 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Flipdish - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 99,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, néerlandais, portugais - **Pays disponibles**: Allemagne, Canada, Espagne, France, Irlande, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Achats et réceptions - Alertes/Notifications - Barcode/Ticket Scanning - Caisse pour restaurants - Carte de fidélité - Codes QR - Commande en ligne - Comptes clients - Emplacements multiples - Facturation - Gestion de table - Gestion des bons de commande - Gestion des commandes - Gestion des expéditions - Gestion des livraisons - Gestion des remises - Gestion des retours - Gestion des stocks - Importation et exportation de données - Kitchen/Menu Management - Marketing multicanal - Paiements en ligne - Paiements électroniques - Personnalisation de site web - Point de vente (PDV) - Rapports de ventes - Rapports et analyses - Rapports et statistiques - Real-Time Data - Routage - Saisie de commande - Suivi des commandes - Suivi des livraisons - Third-Party Integrations - Traitement des paiements - Vérifications distinctes ## Intégrations (11 au total) - Bistrohub - Deliverect - DoorDash for Merchants - Google Analytics 360 - Maitre'D - Meta for Business - Otter - PixelPoint - Slice - Vromo - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion de restaurant](https://fr.capterra.ca/directory/20026/restaurant-management/software) ## Catégories connexes - [Logiciels de gestion de restaurant](https://fr.capterra.ca/directory/20026/restaurant-management/software) - [Logiciels de gestion pour la restauration](https://fr.capterra.ca/directory/20025/food-service-management/software) - [Logiciels de caisse pour restaurants](https://fr.capterra.ca/directory/30603/restaurant-pos/software) - [Logiciels de livraison à domicile](https://fr.capterra.ca/directory/30861/food-delivery/software) - [Logiciels pour borne interactive (pour iPad)](https://fr.capterra.ca/directory/31258/ipad-kiosk/software) ## Logiciels similaires 1. [Restroworks](https://fr.capterra.ca/software/142877/restroworks) — 4.9/5 (575 reviews) 2. [Square Point of Sale](https://fr.capterra.ca/software/154907/square-point-of-sale) — 4.6/5 (3024 reviews) 3. [Toast POS](https://fr.capterra.ca/software/136301/toast-pos) — 4.2/5 (549 reviews) 4. [Genius](https://fr.capterra.ca/software/195074/Genius-for-Restaurants) — 4.5/5 (185 reviews) 5. [SpotOn](https://fr.capterra.ca/software/197473/spoton-restaurant) — 4.2/5 (369 reviews) ## Avis ### "Second to none customer experience. Amazing app functionality and fantastic user dashboard for data." — 5.0/5 > **Luca** | *29 juin 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: What I love most about this software is a draw between two of its functionalities. As an app for users, its extremely easy to use interface can be priceless attracting new customers who may be weary of this type of technology. Everything about it's order process instills confidence that the order has been sent and the process went smoothly. The second functionality is the data dashboard for us as owners. To put it simply it removes all guess work behind the typical question of what drives our sales. It's presented as both easy to read graphs and also in a downloadable format for those who wish to run excel sheets. You'll soon find out your truly most profitable items, events, delivery locations, even hour of the day. > > **Inconvénients**: Having been with Flipdish very early on, I've never once had an instance where I thought to myself "I don't like this". > > There are many benefits to this software that all add up. A huge benefit is having customers create their own orders and thus eliminating human error of missing items over the phone or incorrect special requests. The orders come in quickly, in an easy to read format reducing the time of taking an order over the phone from minutes to seconds. As a result we can also use codes for discounts and promotions, deliver them straight to the customers phone and even give special vouchers for free meals. This app now allows you to advertise to your customers without leaving the business to deliver leaflets, and without worrying will Facebook show all my page followers my post. The benefit of allowing card payments is also one to note as it reduces cash in store which in tern can speed up customer service as the payment process in store is removed and the customer simply walks in and walks out. ----- ### "Great software and great company to work with\!" — 5.0/5 > **Jade** | *11 juin 2020* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: Integrates with your business so that the customer doesn't feel as though they are using a third party app. The online portal provides really helpful insights and breakdowns allowing you to see customer trends. The customer service from Flipdish is outstanding. Nothing is ever too much trouble and they work with you to ensure you are getting the best from the software capabilities. > > **Inconvénients**: Nothing I can think of as the guys are only ever a phonecall/email away and are more that happy to help. ----- ### "Disappointing & disfunctional" — 1.0/5 > **Till Constantin** | *19 novembre 2024* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: The order website looks nice and the UI is generally nice. > > **Inconvénients**: It doesn't work and that is essential\! See below\! > > Our experience with Flipdish has been extremely disappointing. We rely on their kiosk and payment system for our restaurant, but the devices have been plagued with persistent issues. For over two weeks, our kiosk has been non-functional, and the payment terminal frequently disconnects, despite stable internet speeds and exhaustive troubleshooting on our end. The customer service has been slow, unprofessional, and ineffective. They repeatedly provide generic advice and fail to address the core problems. Communication feels like talking in circles, with no clear resolution or accountability. As a business, this has caused significant disruption to our operations, loss of sales, and damage to our brand reputation. We expected better support and reliability from a company in this space. Unless Flipdish makes major improvements to their hardware, systems, and customer service, I cannot recommend their services to any business owner looking for a dependable solution. ----- ### "Very good from start to finish.All people within the company are very customer focussed" — 5.0/5 > **Utilisateur vérifié** | *4 avril 2018* > > **Avantages**: With more and more of our customers looking to order for delivery and with the explosion of smartphone us we felt Flipdish are the perfect partner for us.The software is very easy to use and the customer service is the best ive ever recieved by any company > > **Inconvénients**: To be honest i cant say that i dislike any part of the sotware , it all very user friendly with a gtreat interface ----- ### "Very end user friendly, professional service, great product." — 5.0/5 > **Utilisateur vérifié** | *20 mars 2018* | Produits alimentaires | Taux de recommandation : 8.0/10 > > **Avantages**: Quick and easy to use. Two touch ordering, for end user. Geo location make it simple and easy to identify the closest shop to order from. Integrated processing with POS so dockets print directly into kitchen avoid double entry or keying mistakes. Loyalty program and push notifications direct to customers. > > **Inconvénients**: More reporting functionality, with easy to use customisible reports, ability to compare different locations on the one report. > > Push notifications direct to our customers, measurable loyalty program, Happier customers with easy to use - two touch ordering. ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/156603/flipdish?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/156603/flipdish) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées