---
description: Conversica : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Conversica - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'assistant commercial avec IA](/directory/34135/ai-sales-assistant/software) > [Conversica](/software/156614/ai-automated-sales-assistant)

# Conversica

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> Conversica est l'un des principaux fournisseurs d'assistants virtuels intelligents optimisés par l'intelligence artificielle pour les entreprises.
> 
> Conclusion : 21 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Conversica?

Équipes de vente, de marketing et de customer success dans la plupart des secteurs, notamment la technologie, les télécommunications, l'assurance, l'automobile et l'hôtellerie.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 21 Avis |
| Simplicité | 4.3/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Conversica
- **Pays**: Foster City, É.-U.
- **Fondé**: 2007

## Contexte commercial

- **À partir de**: 2 999,00 $ US
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Analyse prédictive
- Automatisation des processus d'affaires
- Engagement des leads
- Gestion des activités commerciales
- Gestion des campagnes
- Gestion des leads
- Gestion des performances
- Intelligence artificielle et apprentissage automatique
- Logiciels CRM (gestion de la relation client)
- Logiciels de chatbots
- Mesure des performances
- Personnalisation
- Pour organisations et équipes commerciales
- Qualification de leads
- Rapports et analyses
- Reconnaissance d'intention
- Traitement automatique du langage naturel

## Intégrations (6 au total)

- HubSpot CRM
- Marketo Engage
- Oracle Eloqua Marketing Automation
- Salesforce Marketing Cloud Account Engagement
- Salesforce Sales Cloud
- Velocify

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels d'assistant commercial avec IA](https://fr.capterra.ca/directory/34135/ai-sales-assistant/software)

## Catégories connexes

- [Logiciels d'assistant commercial avec IA](https://fr.capterra.ca/directory/34135/ai-sales-assistant/software)
- [Logiciels de lead nurturing](https://fr.capterra.ca/directory/31563/lead-nurturing/software)
- [Logiciels de marketing conversationnel](https://fr.capterra.ca/directory/31562/conversational-marketing-platform/software)
- [Plateformes IA](https://fr.capterra.ca/directory/31596/conversational-ai-platform/software)
- [Logiciels de télévente](https://fr.capterra.ca/directory/30680/inside-sales/software)

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3. [Exceed.ai](https://fr.capterra.ca/software/176408/exceed-ai) — 4.8/5 (13 reviews)
4. [Squirro](https://fr.capterra.ca/software/182858/squirro-customer-insights) — 5.0/5 (2 reviews)
5. [Quidget](https://fr.capterra.ca/software/1067160/Quidget) — 4.8/5 (4 reviews)

## Avis

### "A virtual AI assistant for marketing professionals" — 4.0/5

> **Charlotte Russell** | *6 février 2021* | Internet | Taux de recommandation : 8.0/10
> 
> **Avantages**: I appreciate the high-rated responding capabilities of our virtual assistant which we use to manage automated response on our websites and has the ability to answer queries straight forward and professionally, hence getting our prospects an accelerated response time. It is really helpful in the sales department of our business. We get support from technical specialists at any given time.
> 
> **Inconvénients**: It is a costly solution. Improvements are required in AI communication interpretation capabilities so the conversations may become more flexible. The dashboard also needs improvements and it would be best if they add more personalization options, otherwise, I am satisfied with the quality of assistance that it affords.
> 
> It handles and engages multiple inbound as well as outbound leads that too from multiple channels, so efficiently. Integration with Salesforce is easy. The greatest benefit I see is that we now have an assistant that does not need any breaks from work and delivers services better than actual human assistants, thus saves us a lot of cost and effort. The non-complex configuration makes it more recommendable.

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### ""Maryann" AI Is a Response Generating Machine\!" — 5.0/5

> **Stephanie Lyn** | *8 juin 2022* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: Hands Down\! Conversica AI increases the connection rate with Internet sales customers, Period\! All we need her to do is generate a reply and the rest is history. Our overall Internet sales increased at least 15% in the first 90 days, there has been no looking back since that time. Our AI assistant is one of valued our team members to the degree of when we get a new hire we introduce them to AI's name and role, and how to address customers when they call or show up looking for her. We have been using AI for close to four years.
> 
> **Inconvénients**: I can't think of anything that displeases our company about the AI integration.

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### "Conversica is good but could be better." — 5.0/5

> **Roxanne** | *2 novembre 2023* | Automobile | Taux de recommandation : 6.0/10
> 
> **Avantages**: I like the hands-off approach with the use of Conversica. I know it's being handled even if I don't step in.
> 
> **Inconvénients**: I do not like how hard it is to get ahold of someone and I do not like how slow the dashboard is.
> 
> I have had better experiences, but like I said its very set it and forget it.

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### "Berger Chevy" — 5.0/5

> **Damian** | *22 mars 2024* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: I like the ability to upload our manifest lists and softly campaign our large client base.
> 
> **Inconvénients**: There are a lot of templates and word tracks that are dated and now irrelevant.  With changes in interest rates, rising vehicle costs, etc. we can say "Get into a vehicle with a similar payment.  Similar payments no longer exist. -
> 
> I have been using your product since Aug-2019 and have a generally positive option of your company, support, and product offering.

-----

### "Loving Our Virtual Assistant" — 5.0/5

> **Deb** | *22 mars 2024* | Automobile | Taux de recommandation : 10.0/10
> 
> **Avantages**: Love how Conversica makes contact with our customers and the customers think "she" is an actual person. Great ice breaker when we actually speak with the customer.
> 
> **Inconvénients**: Honestly, we don't use Conversica in it's full capacity. The way we use it, really nothing negative to speak about.
> 
> Very infrequently, is there an issue?.When there is, I reach out to support, and it's fixed in no time.

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