--- description: Blitzz : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Blitzz - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'inspection](/directory/30117/inspection/software) > [Blitzz](/software/156773/blitzz) # Blitzz Canonical: https://fr.capterra.ca/software/156773/blitzz Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/156773/blitzz?page=2) > Facilite la tâche des techniciens de maintenance sur site et des utilisateurs finaux des équipements via une plateforme de service vidéo à distance, facile d'utilisation. > > Conclusion : 20 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Blitzz? Blitzz est une plateforme intelligente de communication vidéo destinée à fournir un service d'assistance à distance exceptionnel aux entreprises spécialisées dans la maintenance des équipements, des processus techniques et des appareils. (Secteur des services de maintenance sur site) ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 20 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Blitzz - **Fondé**: 2016 ## Contexte commercial - **À partir de**: 39,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, portugais - **Pays disponibles**: Australie, Royaume-Uni, Émirats arabes unis, États-Unis ## Fonctionnalités - Accès et contrôle à distance - Accès mobile - Alertes/Notifications - Base de données de clients - Clavardage et messagerie - Dépannage - Gestion de la conformité - Gestion des expéditions - Gestion des inspections - Outils de collaboration - Partage d'écran - Rapports et analyses ## Intégrations (8 au total) - Freshdesk - SAP Business One - Salesforce Sales Cloud - Salesforce Service Cloud - ServiceMax - Slack - Zapier - Zendesk Suite ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels d'inspection](https://fr.capterra.ca/directory/30117/inspection/software) ## Catégories connexes - [Logiciels d'inspection](https://fr.capterra.ca/directory/30117/inspection/software) - [Logiciels de prise en main à distance](https://fr.capterra.ca/directory/30928/remote-support/software) - [Logiciels d'audit](https://fr.capterra.ca/directory/30664/audit/software) - [Logiciels de contact client](https://fr.capterra.ca/directory/32035/contact-center/software) - [Plateformes de réalité augmentée](https://fr.capterra.ca/directory/30943/augmented-reality/software) ## Logiciels similaires 1. [SafetyCulture](https://fr.capterra.ca/software/141080/iauditor) — 4.6/5 (253 reviews) 2. [TrueContext](https://fr.capterra.ca/software/131789/prontoforms-mobile-forms) — 4.6/5 (329 reviews) 3. [UpKeep](https://fr.capterra.ca/software/145635/upkeep) — 4.6/5 (1321 reviews) 4. [Limble](https://fr.capterra.ca/software/162600/limble-cmms) — 4.8/5 (738 reviews) 5. [Commusoft](https://fr.capterra.ca/software/189894/commusoft) — 4.7/5 (209 reviews) ## Avis ### "The absolutely simplest way to support customers via video" — 5.0/5 > **Ryan** | *15 février 2022* | Fabrication électrique/électronique | Taux de recommandation : 10.0/10 > > **Avantages**: Blitzz is very convenient and easy to use. It is a lifesaver for us with the wide aspects of features that allows us to remotely and efficiently fix technical problems. > > **Inconvénients**: I don’t find any problems using Blitzz. It has the best feature I could ever experience and I am satisfied with it. Blitzz does not require any downloads on your computer or mobile device and is easily the most beautifully designed video support software. I like the Markup and annotation feature, which allows me to capture photos and markup notes during a call with location and timestamp. > > Blitzz is not only so convenient to use but is also a lifesaver as it provides wide aspects of a feature that allows the technical process more efficient and effective. This product ensures that a customer's demands are addressed by providing prompt, responsive, and enthusiastic service, and unlike any other platform, this one is unique for Link, SMS invites, and video conferencing when you need technical support for it allows you to click on the link directly without redirecting to another website, send a meeting invites anytime, and it also provides a great quality of videos or images, you can even share your screen to accommodate your concern on one end. ----- ### "Blitzz Review for AES" — 5.0/5 > **Liam** | *8 février 2022* | Pétrole et énergies | Taux de recommandation : 10.0/10 > > **Avantages**: The interface is highly optimized for supporting a remote, technical workforce. It's easy to provide technical guidance to folks in the field. It's easy to get up and running. > > **Inconvénients**: I would like to be able to record the whole session. I would also like to be able to dial in guests with a guest link without having to get them a Blitzz account - sometimes we have lots of people dial into an operation. We want to be able to host the Blitzz instance on our own (or client) clouds due to security policies. > > Blitzz is really great. We have been using it with our HMT-1 headsets for a couple of years now. We used to use an instance hosted by one of our partners (GCI) and now have our own instance. It's not part of our day-to-day operations (although it could be one day) but we very often do very technical work in remote locations that requires support. Now we don't have to fly in an expert, we can bring them in on the headset and it works great. ----- ### "Appreciate your partnership" — 4.0/5 > **Daniel** | *1 septembre 2021* | Équipements publics | Taux de recommandation : 7.0/10 > > **Avantages**: No app download, screen capture, easy to setup > > **Inconvénients**: Better explanation of SSO dependence on single domains ----- ### "Blitzz is better than you think." — 5.0/5 > **Anjel** | *18 août 2021* | Pétrole et énergies | Taux de recommandation : 10.0/10 > > **Avantages**: Blitzz is relatively an easy software to use during both the admin side and client side. It focuses on more technician friendly features and does not deviate from the purpose of the intended product idea. Blitzz is more of a "NEED HELP NOW" so "LETS HELP NOW" business motto. > > **Inconvénients**: Blittz really has it all. You cant really complain about not having something because all of the essentials and luxuries are already available. > > I never had an issue. I never thought about switching the product. Nor did I think about the price of the product because it is so good at what it does. ----- ### "Great inspection software minus the clutter\! SIMPLE to use\!" — 4.0/5 > **Taye** | *27 août 2021* | Administration publique | Taux de recommandation : 10.0/10 > > **Avantages**: I really like how no software is required to be download and is compatible with phones and androids. YOu also have the option to download the app but it works on chrome on your mobile device. Second, it is very simple to use, other software has too many features that are not needed. It has all the needed items. Example: Private Policy agreement customers have to agree to before starting the service. Easy user managment. > > **Inconvénients**: The software is too reliant on mobile connections or wifi connections. If you have been poor service on your mobile phone it will be difficult to do the virtual inspection. Integration might be difficult we use two systems to track and schedule an inspection. Then this system actually does the virtual inspection itself. > > I think it has been great\! Again, Simple to use for both users. Very Simple\! Others programs have too many options and confuse the users. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/156773/blitzz?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/156773/blitzz) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées