--- description: SessionCam : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SessionCam - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de web analytics](/directory/30073/web-analytics/software) > [SessionCam](/software/156841/sessioncam) # SessionCam Canonical: https://fr.capterra.ca/software/156841/sessioncam Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/156841/sessioncam?page=2) > Logiciel d'analyse web cloud du trafic sur un site web pour surveiller les sessions web et vérifier les activités des clients. > > Conclusion : 6 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SessionCam? Petites, moyennes et grandes entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 6 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: SessionCam - **Pays**: Norwich, R.-U. - **Fondé**: 2009 ## Contexte commercial - **À partir de**: 500,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: Royaume-Uni, États-Unis ## Fonctionnalités - Analyse d'entonnoir - Heatmaps - Real-Time Analytics - Recherche/Filtre - Segmentation de la clientèle - Suivi des conversions - Suivi des interactions entre utilisateurs - Suivi du temps passé sur le site ## Intégrations (3 au total) - Google Analytics 360 - Olark - VWO Testing ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Outils de web analytics](https://fr.capterra.ca/directory/30073/web-analytics/software) ## Catégories connexes - [Outils de web analytics](https://fr.capterra.ca/directory/30073/web-analytics/software) - [Outils d'analyse marketing](https://fr.capterra.ca/directory/31018/marketing-analytics/software) - [Logiciels de monitoring website](https://fr.capterra.ca/directory/10021/website-monitoring/software) - [Logiciels de personnalisation de site web](https://fr.capterra.ca/directory/30965/personalization/software) ## Logiciels similaires 1. [Peek Pro](https://fr.capterra.ca/software/142459/peek-pro-tour-operator-software) — 4.7/5 (794 reviews) 2. [Lucky Orange](https://fr.capterra.ca/software/150695/lucky-orange) — 4.7/5 (260 reviews) 3. [New Relic](https://fr.capterra.ca/software/118128/new-relic) — 4.5/5 (195 reviews) 4. [EngageBay CRM](https://fr.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 5. [Marketing 360](https://fr.capterra.ca/software/148516/marketing-360) — 4.5/5 (1132 reviews) ## Avis ### "Backbone of Digital Operations and UX analysis" — 5.0/5 > **Jim** | *17 décembre 2018* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: Ease of use built for surfacing actionable insights. Always improving new features for customers from feedback Easy to implement and maintain Surfacing opportunities by technology segments - very handy\! > > **Inconvénients**: Can only record percentage of traffic to manage cost however the new service model coming early 2019 will resolve this. Cannot do user management yourself - need to request via account manager - which is very fast BTW. > > Overall we have had a good experience with both the software, account team and consultancy services ----- ### "Great tool for seeing how people use your website" — 5.0/5 > **Matthew** | *17 octobre 2018* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: The Funnels are great for understand customer journeys. The Errors area is great for finding where your messaging is not working and the Heatmaps help you to understand what works where. > > **Inconvénients**: I cannot customise my homepage to give me a view of what I want to see so have to go looking each time I log in. Not a major problem for me but new users would find it a little hard to start with. > > Great tool and great people to work with. They are always willing to help you out and willing to listen to new ideas and changes that would be good additions to Sessioncam. ----- ### "A mid level session replay tool" — 3.0/5 > **Utilisateur vérifié** | *9 décembre 2019* | Produits alimentaires | Taux de recommandation : 7.0/10 > > **Avantages**: SessionCam was pretty decent at session replay with some heat-mapping and conversion funnel abilities as well. > > **Inconvénients**: What I liked lease about the tool is that it felt semi basic. I think that TeaLeaf has better reporting capabilities (specifically around summarizing customer errors). > > We needs a more affordable session replay tool and SessionCam did not disappoint us there, however, I think there are more advanced tools out there with easier to digest reporting. ----- ### "Replay at it's best - However some features need an element of finesse" — 5.0/5 > **Stephen** | *17 octobre 2018* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: The session replay on sessionCam is outstanding. From all suppliers in this field SessionCam still tops. Good array of features available in the console. We use Alerts to facilitate basket abandonment and heatmaps for static pages. > > **Inconvénients**: Split sessions - Known issue with Safari browsers, I've raised this before and been told nothing can be done. I've recently been working with DoubleClick and AWIN to add sitewide code snippets to address this issue for their tags. SessionCam recorder using an of date jQuery library - flagged by our Information Security as risk. > > I've had some challengers in the past with support, however over the last 3-6 months I've seen the service levels greatly improve. Our new account manager is doing a great job of offering services and being very proactive in addressing issues. Well done. ----- ### "Excellent product" — 5.0/5 > **Kerry** | *27 septembre 2018* | Art/artisanat | Taux de recommandation : 10.0/10 > > **Avantages**: Watching recordings of users on my website and seeing where they struggle the most. The error reporting and form analytics are really useful too. > > **Inconvénients**: There was nothing is disliked about this software. > > We use SessionCam to optimize and improve our website. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/156841/sessioncam?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/156841/sessioncam) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées