--- description: CxEngage : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CxEngage - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils web conférence](/directory/30075/web-conferencing/software) > [CxEngage](/software/157026/lifesize) # CxEngage Canonical: https://fr.capterra.ca/software/157026/lifesize Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/157026/lifesize?page=2) > Lifesize est une solution de chat et de conférence vidéo, web et audio avec la possibilité d'enregistrer et de partager des réunions à partir d'une seule application. > > Conclusion : 91 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CxEngage? Les systèmes de salle de conférence Lifesize HD et l'application intégrée dans le cloud sont destinés à toute entreprise reposant sur la communication et la collaboration internes et externes pour faire des affaires. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 91 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Lifesize - **Pays**: Austin, É.-U. - **Entreprise fondée en**: 2003 ## Contexte commercial - **À partir de**: 12,50 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Prix**: Quatre tarifications sont possibles: - Gratuit durant 6 mois - réunions avec durées illimitées - Standard : 12,50$/hôte/mois - de 1 à 14 hôtes - Plus : 14,95$hôte/mois - à partir de 15 hôtes Contactez Lifesize pour de plus amples informations sur les abonnements. - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, chinois traditionnel, coréen, espagnol, français, italien, japonais, néerlandais, portugais, russe, suédois - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Appels audio - Audio/Vidéo HD - Base de données des employés - Chat en temps réel - Clavardage et messagerie - Clavardage privé - Collaboration entre plusieurs utilisateurs - Conférences vidéo - Contrôles/Permissions d'accès - Diffusion continue de présentation - Enregistrement des appels - Enregistrements - Fichiers audio et vidéo bidirectionnels - Gestion des calendriers - Gestion des réunions - Messagerie instantanée - Outils de collaboration - Partage d'écran - Partage des fichiers - Planification - Rapports et analyses - Rapports et statistiques - Recherche/Filtre - Tableau de bord - Third-Party Integrations ## Intégrations (1 au total) - Slack ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Outils web conférence](https://fr.capterra.ca/directory/30075/web-conferencing/software) ## Catégories connexes - [Outils web conférence](https://fr.capterra.ca/directory/30075/web-conferencing/software) - [Logiciels de téléconférence](https://fr.capterra.ca/directory/30802/meeting/software) - [Outils de communication interne](https://fr.capterra.ca/directory/31014/internal-communications/software) - [Logiciels de communication d'équipe](https://fr.capterra.ca/directory/31033/team-communication/software) - [Logiciels de communications unifiées](https://fr.capterra.ca/directory/31035/unified-communications/software) ## Logiciels similaires 1. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5204 reviews) 2. [Slack](https://fr.capterra.ca/software/135003/slack) — 4.7/5 (24103 reviews) 3. [Flock](https://fr.capterra.ca/software/151072/flock) — 4.5/5 (344 reviews) 4. [Workplace from Meta](https://fr.capterra.ca/software/168669/workplace) — 4.4/5 (1351 reviews) 5. [GoTo Meeting](https://fr.capterra.ca/software/163332/gotomeeting) — 4.4/5 (11527 reviews) ## Avis ### "Great platform for interaction and contact management" — 5.0/5 > **Allison** | *13 mars 2025* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: CxEngage enables interaction with customers through various channels, such as phone calls, emails, live chats, social media, and SMS. The platform uses artificial intelligence (AI) and automation to optimize workflows. > > **Inconvénients**: The platform has no notable drawbacks to mention. > > By centralizing interactions on a single platform, we can provide faster and more personalized service that enhances the customer experience. CxEngage offers advanced analytics tools that allow us to measure our teams' performance, identify trends, and make data-driven decisions. ----- ### "Overall, Lifesize provides a robust, high-quality enterprise video conferencing experience." — 4.0/5 > **Travis** | *16 juillet 2018* | Automatisation industrielle > > **Avantages**: Lifesize does a great job integrating video from just about every platform imaginable, including Windows, Android, iOS and MacOS, dedicated hardware, and browser-based access. Lifesize also provides a better video conferencing experience than some of its competitors by having a people-first approach by better utilizing and maximizing available screen real estate, regardless of what kind of device you are calling in from. The video quality from Lifesize systems is generally higher-quality and more stable than offerings such as Skype, assuming you have a decent connection. > > **Inconvénients**: The Windows client taxes even well-power laptops, especially when the user is presenting content, leading to poor performance of the app from time to time. It would also be nice to see the chat functionality gain some maturity in terms of feature set, such as support for rich text, images, etc. If the chat functionality was stronger, we wouldn't need to use Slack in addition to Lifesize. Similarly, we have recently started using the streaming functionality in Lifesize for hosting webinars with customers. While it is a nice value-add and is super affordable for what you get, it again lacks some functionality and polish compared to more mature options. ----- ### "Average video calling software" — 3.0/5 > **Utilisateur vérifié** | *18 janvier 2019* | Services et technologies de l'information | Taux de recommandation : 5.0/10 > > **Avantages**: When it works, it works very well for the basic need of video calling. Person to person calling is very easy and as long as the internet connection is strong, there is little buffering. Picture and audio is clear. Interface on both desktop and mobile are fairly straight forward but you're left with a sense that you could be using the applications much more effectively. If set up for Room Systems, calling into a conference room is straightforward and works pretty well with the Lifesize physical hardware. > > **Inconvénients**: Managing "Meetings" (meeting rooms) can be a through the interface. If not actively managed, Meetings can quickly pile up and you're left with a list of dozens or hundreds of inactive rooms that will not be deleted. This creates clutter and forces the need to actively manage it. Meetings are also identified by both the name as well as an ID. Problem is you can't search by the ID to find the room, although that is often what is referenced by users trying to call in or if they were invited via email. The hardware, while mostly good, suffers from a slow interface and an extremely long reboot time. If a problem is occurring and a reboot of the device is needed, count on spending 3-5 minutes waiting for it to initialize. > > While Lifesize isn't perfect, it meets the majority of needs for video conferencing. It also receives regular updates which notably increase performance and ease-of-use. Overall, a good system. ----- ### "Great hardware and a simple UI" — 5.0/5 > **Miguel** | *10 juillet 2018* | Taux de recommandation : 9.0/10 > > **Avantages**: These are very simple to use, anyone can just sit in front of a codec and make a video call with just a couple of touch on the touch screen and there you go on an active call with any peer > > **Inconvénients**: they are quite expensive hardware, but they worth it, as they are very robust. we have already purchased 7 codecs from models icon 400 and 600 units witch by the way they have the option to have 2 screens at the time. > > We managed to have meetings right away without hesitation , this give us tremendus abilities to adapt our business to make changes on the fly and keeps all the team on the same page. ----- ### "Life size Video Conference" — 4.0/5 > **Dave** | *17 juillet 2018* | Cabinet d'avocats | Taux de recommandation : 9.0/10 > > **Avantages**: Easy to use. Available on multiple platforms and mobile devices. Easy to setup meeting rooms. Can invite remote users, alll they need is a browser and a camera if they want to send video > > **Inconvénients**: No recording included by default. The system doesn't come with the ability to record your video conferencing. This feature is extra. I would like to see this included in the basic package > > We hold weekly internal meetings and the eas of use allows any of our user base to setup and join a meeting ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/157026/lifesize?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/157026/lifesize) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées