--- description: HEFLO : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HEFLO - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels BPM (gestion de processus d'affaires)](/directory/30010/business-process-management/software) > [HEFLO](/software/157383/heflo) # HEFLO Canonical: https://fr.capterra.ca/software/157383/heflo > Heflo est un outil de solution BPM (Business Process Management) 100 % cloud qui permet de modéliser, d'automatiser et de gérer des processus métiers. > > Conclusion : 2 utilisateurs lui ont donné la note de **4.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise HEFLO? Toute organisation qui doit contrôler ses processus métier, améliorer sa productivité et réduire ses coûts. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.0/5** | 2 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | | D'après l'ensemble des avis | | Rapport qualité-prix | | D'après l'ensemble des avis | | Fonctionnalités | 3.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: HEFLO - **Fondé**: 2002 ## Contexte commercial - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, espagnol, français, kazakh, portugais brésilien, russe - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Arabie saoudite, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Bosnie-Herzégovine, Botswana, Brunéi, Brésil et 161 de plus ## Fonctionnalités - Automatisation des processus d'affaires - Autorisations basées sur les rôles - Configuration des workflows - Contrôle du processus d'approbation - Contrôles/Permissions d'accès - Fonction de glisser-déposer - Gestion des documents - Gestion des flux de travail - Gestion des formulaires - Gestion des tâches - Modélisation et conception de processus - Outils de collaboration - Rapports et analyses - Recherche/Filtre - Sans code - Suivi de la conformité - Third-Party Integrations - Éditeur graphique de workflow ## Intégrations (6 au total) - ChatGPT - DeepL Pro - Docusign - Okta - Slack - Zapier ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels BPM (gestion de processus d'affaires)](https://fr.capterra.ca/directory/30010/business-process-management/software) ## Catégories connexes - [Logiciels BPM (gestion de processus d'affaires)](https://fr.capterra.ca/directory/30010/business-process-management/software) - [Logiciels de workflow](https://fr.capterra.ca/directory/30091/workflow-management/software) ## Logiciels similaires 1. [Lucidchart](https://fr.capterra.ca/software/146136/lucidchart) — 4.5/5 (2247 reviews) 2. [Zapier](https://fr.capterra.ca/software/130182/zapier) — 4.7/5 (3043 reviews) 3. [Albato](https://fr.capterra.ca/software/1011434/albato) — 4.8/5 (403 reviews) 4. [Visio](https://fr.capterra.ca/software/201133/visio) — 4.5/5 (3279 reviews) 5. [Asana](https://fr.capterra.ca/software/120550/asana-pm) — 4.5/5 (13547 reviews) ## Avis ### "HEFLO - practicality and speed in collaborative design of BPMN workflows for online publishing" — 4.0/5 > **Utilisateur vérifié** | *9 novembre 2019* | Gestion de l'enseignement | Taux de recommandation : 7.0/10 > > **Avantages**: \* Online access, no need to install anything and can access from anywhere regardless of operating system; \* Possibility of collaborative work; \* BPMN symbology with color presentation; \* Export to .BPMN, PDF and PNG; \* Generation of automatic documentation of the developed flow. This documentation is not only available in PDF format but also directly accessible in the automated publication of your flow. So if the user has questions about how to perform their task, they can now access the documentation through the task itself; \* Automated publication availability of the created workflow with form creation and automatic emailing capability; \* Possibility to attach individual documents and comments to each new process created for the mapped flow; > > **Inconvénients**: \* Sometimes, after having a very large flow mapped, the tool gets lost in the links between symbols. Where all the calls had to be redone; \* Error messages showing information only: OPS\! An error has occurred. Thus, it is not possible to know what is wrong leading all updates made to be missed since the last automatic save before such an error occurs that we do not know what it is. To correct it just reload the page and all updates made after the error occurs are lost; \* No real-time flow chart visualization to know where I am and where I am going. As much as you have images of the mapped stream available through the documentation trigger, you missed a real-time visual feature to show the user, look here, there are still three steps ahead for you to finish your interaction. > > Generally speaking: Overall it is great BPMN workflow development software. Meets basic features sought, such as documentation generation and documentation export. ----- ### "Heflo - great option for creating web worflows using the BPMN language" — 4.0/5 > **Fernanda** | *19 novembre 2019* | Gestion de l'enseignement | Taux de recommandation : 7.0/10 > > **Avantages**: I liked the software because it allowed me to model the entire flow of my work on the web, without worrying about which machine I would be accessing, can be from home, service, a friend's house, finally, just have access the Internet\! And I can share my project with all the actors involved, who can also make edits at work, if I allow them. The documentation available both on the blog in text format and on videos helped me a lot in the initial development process, a lot of contextual presentation of the application of symbols, the examples of ready workflows also helped a lot. Most of my questions were not how to manipulate the software but how to relate the BPMN symbols to create the flow I needed. The possibility of creating versions of my project and / or cloning are great options when you don't want to ask for an idea and at the same time you want to make some adjustments and then decide which option is best. Being able to export to BPMN format is also a big advantage and gives me security of portability to another tool if I for some reason give up using HEFLO. > > **Inconvénients**: I couldn't add more than one responsible actor to a lane, and it was an activity that there were no steps to break into more pieces, so I really needed to assign more than one actor to it. I also had difficulty using a timer intermediate event, I need to represent that the next step would start when the Valuation Date field arrived, and I could not make that representation. There are some advanced instructional materials in this regard, but they are paid for, maybe you should review this, because knowing how to use the tool, how to draw the flows will only get me closer to the tool, I would even suggest having a specialist follow up. BPMN, because the more I can use, the more I want to use. It took me a long time to understand the option to delete item too, which appears when I ask to delete a symbol, or more of the workflow drawn, because I have to write the right text that has box (I want to delete these 3 items), does it need all this? . > > I loved the experience of creating my workflows with HEFLO, my problem was with the concepts of BPMN, I need an expert to help me in this regard\! ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/157383/heflo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées