--- description: Stayntouch PMS : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Stayntouch PMS - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [Stayntouch PMS](/software/157696/stayntouch-rover-pms) # Stayntouch PMS Canonical: https://fr.capterra.ca/software/157696/stayntouch-rover-pms Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/157696/stayntouch-rover-pms?page=2) > PMS mobile pour les hôtels avec des solutions orientées clients transparentes qui génère des recettes plus importantes et améliore considérablement les opérations des hôtels. > > Conclusion : 85 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Stayntouch PMS? Les hôtels moyens à grands et les hôtels de luxe. Les zones principales de service sont l'Amérique du Nord, les Caraïbes, l'Europe et l'Asie. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 85 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: StayNTouch - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 550,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Anguilla, Bahamas, Barbade, Belgique, Canada, Danemark, Finlande, Irlande, Islande, Luxembourg, Norvège, Pays-Bas, Royaume-Uni, Sainte-Lucie, Suède, Trinité-et-Tobago, États-Unis, Îles Turques-et-Caïques, îles Vierges américaines ## Fonctionnalités - Gestion de l'expérience invité - Gestion de la maintenance - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) - Rapports et analyses ## Ressources d'aide - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Logiciels similaires 1. [Mews](https://fr.capterra.ca/software/145487/mews-commander) — 4.6/5 (59 reviews) 2. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews) 3. [WebRezPro](https://fr.capterra.ca/software/113348/webrezpro) — 4.6/5 (211 reviews) 4. [ThinkReservations](https://fr.capterra.ca/software/182891/thinkreservations) — 4.9/5 (120 reviews) 5. [Guesty](https://fr.capterra.ca/software/159377/guesty) — 4.4/5 (465 reviews) ## Avis ### "This product is challenging the norm with what is needed verses what we are used to with other PMS's" — 5.0/5 > **Utilisateur vérifié** | *2 janvier 2018* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: The system is simple and makes training new team members easy. No need to endless hours of "computer training" before taking someone new to the desk. With SNT you can hire for personality and trust that training the skills will be a breeze. The product gives you what you need (front and back of house), with new features growing, It allows time during check-in and check-out for real moments with guests. Speedy and efficient can also mean genuine and memorable. You have to take your time and be present, there is no way to work faster than the system. It's refreshing to not be on autopilot. You have to keep up-to-speed with technology and not let interfaces and needless restrictions sit around for a decade untouched. This system pushes you to stay current and flexible. > > **Inconvénients**: Some minor functionality and features are missing. The team is pushing the envelop to get us to rethink if they are necessary. Time will tell as we attempt alternatives. It's a game changer in many ways and you will appreciate it's approach. > > I get to rethink about what a PMS needs to accomplish and what I really need as an administrator. I get to hire amazing personalities without worry if they will "get" the PMS. I know that when I have an challenge there is a great customer service department to lean on. ----- ### "Hotel Software for the 21st Century" — 5.0/5 > **Nick** | *24 février 2021* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: StayNTouch is incredibly intuitive and easy to learn for our operations team. It's user interface is well thought out and doesn't overwhelm front desk or housekeepering users with too much information. It is also flush with useful built in features, from guest self check-in, housekeeping tracking and easy add-on and upgrade offers. It has helped drive extra revenue at our property. > > **Inconvénients**: The in-program reporting leaves quite a bit to be desired and not all reports are able to be exported. We are able to run a much larger suite of reports from our other platforms that plug into StayNTouch (and SNT's data) than we are out of StayNTouch itself. > > We have overall had a great experience with StayNTouch. Implementation was straightforward and they have a lot of API's developed for outside integrations. And StayNTouch deserves a lot of credit for continually improving their product and we have seen a huge improvement in their customer and technical support. ----- ### "Very user friendly PMS" — 3.0/5 > **Mette** | *10 février 2021* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: I like that it is simple and easy to train new employees in the system, even without them having previous experience in the industry. If you have a good network connection, very few outcomes are experienced in contrast to other systems. The support is efficient and easily accessible > > **Inconvénients**: For certain features one has to use many clicks. Could be effective with multiple shortcuts. One has to pull reports for overview insights, but these are very simple and clear. > > I am generally really happy with the system and the collaboration with the StayNTouch employees. I like that wishes for development and functions are taken care of. ----- ### "Easy to use and customize whether you are big or small" — 5.0/5 > **Elizabeth** | *3 février 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: This system is very easy to rollout, it is very intuitive to use, easy to customize based on your property's needs, and has minimal startup fees which are all very important to business; especially small business. It is cloud based so there are no servers to maintain, and that also allows for consistent updates to the product that are seamless. These updates keep the system current or ahead of the curve based on what travelers are looking for in their hotel experience on a consistent basis vs. every couple year updates that require a lot of planning and training. It also integrates with many different third party solutions based on the different services your property offers. > > **Inconvénients**: It is designed for tablet use, so some functionality is a little clunky when using a desktop (scrolling in particular); but we primarily use on tablet . > > Overall, this has been a great solution for our little Inn. We have some unique challenges based on our size and the fact that we don't have more than 1 room in each of our room types; but StayNTouch offers functionality to handle those challenges. StayNTouch is always working to make improvements. I rarely have to contact customer support and when I have to they have been very responsive. ----- ### "Great Fit for Our Hotels" — 5.0/5 > **john** | *17 février 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: The system is very easy to learn our team likes the modern, simple user interface. Setup and deployment is very efficient. We have the software running on iPADs at the front desk which helps elevate the guest experience. We are able to get a digital signature at check-in and also use the upsell functionality to show images of our premium room types. Another benefit has been the ability to easily integrate with our other systems, i.e POS, CRS, Digital Key, CRM, Guest Engagement system etc. > > **Inconvénients**: During our transition there were some minor functions that we were accustomed to in our old system but have since been able to work through. Group configuration takes a few extra steps but is manageable. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/157696/stayntouch-rover-pms?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/157696/stayntouch-rover-pms) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | sv | | ----- ## Données structurées