--- description: Bookwhen : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bookwhen - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion événementielle](/directory/20030/event-management/software) > [Bookwhen](/software/157881/bookwhen) # Bookwhen Canonical: https://fr.capterra.ca/software/157881/bookwhen Page : 1/8\ Suivant: [Page suivante](https://fr.capterra.ca/software/157881/bookwhen?page=2) > Ce système flexible facilite l'organisation et le traitement des paiements pour tous types de cours, ateliers et événements. > > Conclusion : 179 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Bookwhen? Convient à tous ceux qui organisent des activités récurrentes ou ponctuelles. Des cours de fitness aux clubs parascolaires, événements de charité et ateliers pédogogiques, il y a une solution adaptée à vos besoins. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 179 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Bookwhen - **Fondé**: 2007 ## Contexte commercial - **À partir de**: 15,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, espagnol, français, hongrois, italien, néerlandais, polonais, suédois - **Pays disponibles**: Royaume-Uni ## Fonctionnalités - Alertes/Notifications - Billetterie - Gestion de la disponibilité - Gestion de site web - Gestion des contacts - Gestion des données client - Gestion des promotions - Gestion des réservations - Gestion des événements - Inscription de groupes - Planification - Rappels - Rapports et analyses - Réservation en ligne - Réservations de groupe - Suivi des participants - Support client - Synchronisation du calendrier - Système de calendrier et de rappel - Third-Party Integrations - Traitement des paiements ## Intégrations (4 au total) - Google Analytics 360 - PayPal - Stripe - Worldpay for Enterprise ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Chat/Clavardage ## Category - [Logiciels de gestion événementielle](https://fr.capterra.ca/directory/20030/event-management/software) ## Catégories connexes - [Logiciels de gestion événementielle](https://fr.capterra.ca/directory/20030/event-management/software) - [Outils d'inscription en ligne](https://fr.capterra.ca/directory/30111/registration/software) - [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software) - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) - [Systèmes de billeterie](https://fr.capterra.ca/directory/30039/ticketing/software) ## Logiciels similaires 1. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Google Calendar](https://fr.capterra.ca/software/213340/google-calendar) — 4.8/5 (4021 reviews) 3. [Google Workspace](https://fr.capterra.ca/software/168389/google-workspace) — 4.7/5 (17483 reviews) 4. [Calendly](https://fr.capterra.ca/software/148036/calendly) — 4.7/5 (4084 reviews) 5. [Timely Event Management](https://fr.capterra.ca/software/216032/timely-event-calendar) — 4.7/5 (25 reviews) ## Avis ### "A great little booking tool and all for free\!" — 4.0/5 > **Clare** | *21 mars 2018* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: It has a simple interface where you can customise your event(s) and take multiple bookings or limit to just one booking per customer. We use it to allow customers to book in for online webinars, consultations and training sessions. We don't need to take any payment so I haven't used that part of the service. It must be simple to use, as I've never had to reach out to their support team or even online documentation - it's all pretty self explanatory once you've had a poke around to familiarise yourself first. > > **Inconvénients**: It used to look a little dated but they recently got everyone on the old version to update to the new version (still free - yay) and it looks better now. It would be nice if you could customise the public facing page a little more, but for a free package, I'm not complaining\! > > Helps us to stay organised when customers book in with us for webinars, consultations and online training sessions. ----- ### "Great Value for simple bookings" — 5.0/5 > **Adam** | *5 novembre 2024* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10 > > **Avantages**: Excellent value and easy to use. Very responsive support team > > **Inconvénients**: Very hard to switch classes for the user > > Great system for simple class bookings. Can be slightly complicated initially setting everything up, but once up and running, it does the job well. ----- ### "Great platform for small studios but lacking in features" — 3.0/5 > **Utilisateur vérifié** | *27 mai 2021* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: Setting up classes is quite easy, especially with the featuring of repeating weekly and being able to click which days applicable. All our students love the automatic reminder emails 1 day and 1 hour before the class. You can also attach your own Zoom account which will automatically create zoom access codes. Checkout is also a breeze since you can pay via credit card directly. PayPal also receives the payment in real time. > > **Inconvénients**: I don't like the fact that the zoom codes are automatically sent to the students whether or not they have settled the payment already. If they paid via Credit Card then that's okay, but if you also accept payments offline such as via Bank Deposit, GCASH, etc., this is bothersome. The booking page is VERY plain and has 1 static look. Basically, it will just list down ALL your available classes and dates in ONE column. The most you can do is have button filters at the top of the page that will filter it depending on the class but again, it will just be in ONE list. Booking multiple classes is tiresome since students will need to click each date and add to the cart one by one. There should be a better way of choosing dates. The CLASS PASS feature was great at first but the way it was built on the page is annoying. If students click their preferred class pass it doesn't lead them to a page showing only which classes are applicable, it just leads you back to the main page. This makes our bounce rate really high. ----- ### "I bloomin' love Bookwhen\!" — 5.0/5 > **Claire** | *5 novembre 2019* | Sports | Taux de recommandation : 10.0/10 > > **Avantages**: Where do I begin with the pros of this software? There are so many\! I run a tiny yoga studio and I am the only teacher. This software manages all the bookings, provides a waiting list option, allows me to offer ten-passes, multi-class discounts and promo codes. It lets me have more than one schedule (e.g. I have one for my regular classes; one for a retreat; and one for some special workshops. The great thing about this is that e.g. the workshops are only open to a select group of advanced students, so all the other students don't even see that on the schedule). It also allows the students themselves to cancel or transfer their bookings, which saves me a ton of time... Before I opened the studio, I had thought about going old-school and using text message / physical ten-passes / cash payments. Thank god I didn't do that. The amount of cancellations and transfers that people do would have meant that I spent my entire life remembering whether Betty was coming on Tuesday, or if Bob wanted to come on Thursday if there was a spot, and did Marion say that she would let me know about Saturday. I also love that it integrates with Stripe, which is very easy to use. Added to that, the customer service is exceptional. There is an easy to use chat button, and whilst it is not manned 24/7, I always get a response by their next working day. The response always answers my question and the customer service agent is always polite (even when I am probably asking a dumb question). > > **Inconvénients**: There are a couple of slightly clunky features. Everything does do as it should, but occasionally it takes you a moment to figure out what to press to make it happen. However, the Bookwhen support team is so responsive and really open to suggestions about how to make it better. > > 1\. I am saving myself a ton of time (literally hours each week) on bookings, cancellations, transfers and waiting lists. 2. I have definitely made more money using Bookwhen than doing the old paper / cash method. I set Bookwhen up so that all payments are taken in advance. This eliminates any risk of someone turning up $5 short, or forgetting their wallet. It also eliminates me having to remember who owes me what. Having it all automated means the money just lands in my account. I literally love Bookwhen and hope they never get sold to someone else or change anything\!\! ----- ### "Excellent product that meets all of our needs" — 5.0/5 > **Rick** | *15 mai 2021* | Sports | Taux de recommandation : 10.0/10 > > **Avantages**: We needed software that allowed us to manage bookings and limit the number of spaces that could be booked, primarily due to COVID restrictions. During lockdowns we kept this system in place for our online sessions, which integrated beautifully with our Zoom account. The system was easy to set up and get started with, especially compared to the other solutions I found. > > **Inconvénients**: There's nothing that I can say is a negative for Bookwhen, in fact it keeps surprising me with the features it has, it just overall fits our needs. I guess the only thing I could say is that the 'Customers' section could have more customisation, we tend to get people booking and ultimately end up with duplicate names tied to the same email account, however that's likely more our own setup of Bookwhen. > > We required a booking system to help us manage restrictions and limitations that we had to put in place for COVID. However, having used the system for several months now, we're confident that once restrictions end we'll continue using Bookwhen. It's just a nice simple system, that ticks every box. Speaking as a professional web developer, it's incredibly rare that I find a system that just works, has a good user experience, or has all of the features you'd expect, and to tick all three of those boxes makes me incredibly pleased\! ----- Page : 1/8\ Suivant: [Page suivante](https://fr.capterra.ca/software/157881/bookwhen?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/157881/bookwhen) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées