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Bookwhen
Description de Bookwhen
Simplifiez votre processus de réservations, quelle que soit votre activité. Découvrez un système de réservation en ligne flexible pour tous vos cours, ateliers et événements. Une page de calendrier simple permet à vos participants de s'inscrire facilement à un événement sans pré-inscription. Les fonctionnalités comprennent une liste d'attente, un système de "panier" de réservations, un formulaire de réservation personnalisé, une page de paiement en ligne, des pièces jointes, des options de réduction et un service d'assistance intégré dans l'application.
Soyez prêt en seulement 15 minutes : demandez une version d'essai gratuite de deux semaines et réduisez votre temps d'administration dès aujourd'hui !
Qui utilise Bookwhen?
Convient à tous ceux qui organisent des activités récurrentes ou ponctuelles. Des cours de fitness aux clubs parascolaires, événements de charité et ateliers pédogogiques, il y a une solution adaptée à vos besoins.
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Bookwhen
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Avis sur Bookwhen
Best point of sale for educational programs.
Avantages :
Ease of use, user interface, fees, notifications, registration forms, discounting, customer service, payment interface
Inconvénients :
Filtering events. It is difficult to create a link to filter to only a specific category of events. A lot of learnings on URLs needed.
Réponse de l'équipe de Bookwhen
il y a 6 ans
Thanks for taking the time to provide your feedback, James! We agree that a proper interface for filtering on events would be a good addition. However, we think the ability to use Markdown to create very customisable options/layouts for filtering is a good substitute in the meantime. We appreciate some of this can feel a bit advanced, so if our help articles aren't enough then we're always here to help you with the code! Thanks very much for using the system :) Cheers, Bookwhen
Alternatives envisagées :
Great for a small business!
Commentaires : My overall experience is positive. Bookings have increased, admin time has decreased and the chat support provided by BookWhen has been quick to resolve issues.
Avantages :
For me the greatest advantage is that it has given me more time. Doing all the bookings myself and the emails back and forth and trying to workout payment methods was very time consuming. Now I receive fewer emails to respond to with most customers just booking on and choosing to pay online. I feel that bookings have also increased since having the BookWhen system.
Inconvénients :
I'm not very good with using technology and it's taken me a bit of time to get my head around how to set up the BookWhen features and use them. I find that for me it's often a lot of trial and error. However, I do frequently go to the support section to read the articles which are most often quite helpful. I do wish that the forms section was more sophisticated. I tried using attachments for my forms - however customers rarely print them off and bring them to class. Paper forms is something I'd really like to get rid of.
Réponse de l'équipe de Bookwhen
il y a 5 ans
Hi Andrea, thank you so much for leaving us such an honest review! It's nice to learn you've got less admin and more bookings since using Bookwhen :-) We're sorry to hear it took you a while to get up to speed - do make the most of our support team, as we're always happy to help out! Regarding your forms, we'd love to chat further to see if it would be a possibility to recreate your form file as booking fields instead. Please do get in touch if this is still an issue. Best wishes, Jenny
Bookwhen
Avantages :
Easy and quick to use, inexpensive. Looked nice
Inconvénients :
No monthly calendar view, long lists get too confusing for customers
Alternatives envisagées :
Great booking software
Commentaires : Very positive experience.
Avantages :
Scheduling is easy, booking is straightforward for customers. Technical support is very good.
Inconvénients :
Suits my business requirements perfectly.
Alternatives envisagées :
Love Bookwhen
Commentaires :
Booking system - brilliant
Customer Service - exceptional!
Avantages :
It's simple but effective to use and saves me a whole heap of time with client bookings!
Inconvénients :
I'd like to see an option to have client notes on there, eg stiff low back etc
