--- description: Signpost : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Signpost - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/30092/survey/software) > [Signpost](/software/157887/mia) # Signpost Canonical: https://fr.capterra.ca/software/157887/mia Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/157887/mia?page=2) > La plateforme marketing automatisée qui vous permettra d'obtenir de nouveaux clients, des avis cinq étoiles et une meilleure fidélité. Garanti. > > Conclusion : 57 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Signpost? Plus de 20 000 entreprises locales ont amélioré leurs avis et ont gagné de nouveaux contrats et des contrats réguliers grâce à Signpost. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 57 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Signpost - **Fondé**: 2010 ## Contexte commercial - **À partir de**: 199,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Demande d'avis - Gestion des campagnes - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des courriels - Intégration des médias sociaux - Marketing par courriel - Notification en cas d'avis émis - Rapports et analyses - Segmentation de la clientèle - Suivi des plaintes - Surveillance des avis émis ## Ressources d'aide - Chat/Clavardage ## Category - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) ## Catégories connexes - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) - [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software) - [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software) - [Logiciels de gestion de réputation en ligne](https://fr.capterra.ca/directory/30750/reputation-management/software) - [Logiciels de gestion des avis](https://fr.capterra.ca/directory/31024/review-management/software) ## Logiciels similaires 1. [Jotform](https://fr.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2796 reviews) 2. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1754 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [SurveyMonkey](https://fr.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10430 reviews) 5. [Trustpilot](https://fr.capterra.ca/software/169618/trustpilot) — 4.5/5 (1202 reviews) ## Avis ### "Most Valuable Employee\!" — 5.0/5 > **Utilisateur vérifié** | *12 décembre 2020* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: Hiring Signpost is like hiring another employee just to keep in touch with our past customers to ensure each one is still satisfied with our service. What a priceless tool for small business. I can't recommend Signpost enough if you value online reviews\! If a client is not completely satisfied, we can circle back and contact them to ensure they know we value their concerns and will strive to improve our service in any way possible. If a client is absolutely pleased with our service, Signpost puts them directly in front of Google and similar platforms with a single click to share their satisfaction with others considering our business. I have to say, Signpost has become a priceless employee at our company and one of our greatest investments\! We continually recommend them to our clients who also own small businesses. > > **Inconvénients**: Signpost reaches out often just to make sure any ideas we have or would like to have implemented are addressed. Not a bad thing to say about this company. ----- ### "Worth every penny" — 5.0/5 > **Peter** | *19 décembre 2019* | Formation et accompagnement professionnel | Taux de recommandation : 10.0/10 > > **Avantages**: We love the fact that It captures the voice, the appreciation of our customers for our service and helps them share it easily on the major review sites. It also helps us identify customers who we did not meet there expectations so we can make that right for them. > > **Inconvénients**: I wish it would identify that a customer who has been solicited for a review 6-12 times is not going to fill out a review, but eventually they get so upset they give us negative feedback and then we have to go in and manually remove them from the mailing list. > > Very happy. It has helped us show the world what great service we do ----- ### "Not going back" — 3.0/5 > **Erica** | *30 octobre 2024* | Construction | Taux de recommandation : 4.0/10 > > **Avantages**: Customer service was good. We worked with \[sensitive content hidden\]. She was kind and helpful. We only worked with them for a month because we just weren't utilizing the services that much. > > **Inconvénients**: The dispatchers didn't seem to have much personality. They were kind but flat. Signpost was a bit pricey. They did give us a good deal to try them out for the first month. We were quoted a price, but they charged us an additional $25. When I reached out to \[sensitive content hidden\] and the gentleman (\[sensitive content hidden\]) who signed us up, my emails went unanswered. We were going to sign back up when the time was right, but now we're not. > > It was ok until we were ignored. Honesty and integrity are important to us, and it seems like they lack this. ----- ### "Local service providers benefit with Signpost" — 5.0/5 > **Kevin** | *3 octobre 2024* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: Great for local service providers, with robust agency support. > > **Inconvénients**: Not a lot to dislike\! I like the platform quite a bit. > > Our partners who provide local home services enjoyed having us operate Signpost on their websites for survey feedback, reviews, and similar utilities. ----- ### "Not what I expected" — 4.0/5 > **Annie** | *8 février 2018* | Taux de recommandation : 5.0/10 > > **Avantages**: I did like that the system recorded who was calling and would ask people to give us reviews on Google or Yelp. > > **Inconvénients**: That the system wanted to ask everyone to accept texting. I didn't care for the email system, it wasn't very user friendly especially creating groups. > > Information about callers ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/157887/mia?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/157887/mia) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées