--- description: Zoiper : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoiper - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/30940/voip/software) > [Zoiper](/software/158719/zoiper) # Zoiper Canonical: https://fr.capterra.ca/software/158719/zoiper Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/158719/zoiper?page=2) > Conçue pour les entreprises de toutes tailles, cette plateforme softphone permet de passer des appels audio et vidéo avec de nombreuses fonctionnalités. > > Conclusion : 113 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Zoiper? Plateforme softphone personnalisée avec VoIP, disponible sur le web et sur site, qui permet aux particuliers, ainsi qu'aux entreprises de toutes tailles, de passer des appels audio et vidéo avec des fonctionnalités de transfert d'appel, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 113 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ZoiPer - **Pays**: Sofia, Bulgarie - **Entreprise fondée en**: 2003 ## Contexte commercial - **À partir de**: 49,95 € - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Bulgarie, États-Unis ## Fonctionnalités - Accès mobile - Automate d'appel - Conférences vidéo - Contrôles/Permissions d'accès - Enregistrement des appels - Gestion des centres d'appel - Identification de l'appelant - Logiciels SIP (softphone) - Messagerie instantanée - Messagerie vocale - Profils des appelants - Rapports et statistiques - Routage des appels ## Intégrations (3 au total) - Freshdesk - Nimble - VICIdial ## Ressources d'aide - Service client/courriel - Chat/Clavardage ## Category - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) ## Catégories connexes - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) - [Logiciels SIP (softphone)](https://fr.capterra.ca/directory/31029/softphone/software) - [Logiciels de télétravail](https://fr.capterra.ca/directory/31855/remote-work/software) ## Logiciels similaires 1. [3CX](https://fr.capterra.ca/software/158704/3cx) — 4.4/5 (465 reviews) 2. [RingEX](https://fr.capterra.ca/software/132178/ringcentral-mvp) — 4.2/5 (1203 reviews) 3. [Cloud Softphone](https://fr.capterra.ca/software/185252/acrobits-softphone) — 4.7/5 (10 reviews) 4. [CTM](https://fr.capterra.ca/software/152004/call-tracking-software) — 4.7/5 (158 reviews) 5. [Zoom Phone](https://fr.capterra.ca/software/208535/zoom-phone) — 4.5/5 (244 reviews) ## Avis ### "A great tool to use for soft phones and VoIP calls" — 5.0/5 > **Tyler** | *10 mars 2026* | Informatique et sécurité réseau | Taux de recommandation : 9.0/10 > > **Avantages**: We've used Zoiper quite a bit to test and use VoIP soft phones. There is a very small learning curve to determine how this platform likes to enter data to activate devices, but it's quite easy to use once set up. Managing calls is easy, mobile access is straightforward and pain free > > **Inconvénients**: Some settings are a bit limited and can be a bit clunky during the first set up, but otherwise not bad at all. > > Experience has been great - we use this tool primarily to test soft phones before they are deployed to our clients if needed, or to use as a troubleshooting tool if we run into issues on the client side of things. It works well for what we need and doesn't give us any headaches ----- ### "Zoiper - One of the best sip clients ever seen\!" — 5.0/5 > **Paul** | *26 juillet 2019* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Zoiper is fast, has all the features you need in a small business, from picking up multiple calls, forwarding calls, making a conference call, to record a call if its needed and having a history of all your calls, to see if an customer was contacting you before, even after 2 years the client doesn't slow down. > > **Inconvénients**: All the headsets work really well, but special features of headsets are not working, like the button to pickup a call or to hang-up ( Plantronics Voyager ) > > Once moved to a SIP platform I found this software, really great, I can talk easily with the customer while you have an overview of other incoming calls and who is busy, really useful\! ----- ### "optimal but limited softphone app" — 5.0/5 > **diego** | *13 mars 2025* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: i use zoiper with my "soft number", i've done a number sitch from fixed to a voip number. so i use it to receive and do calls > > **Inconvénients**: the real time call upcoming needs a separate licence, to support push notification ----- ### "ZOPIER Best Softphone option" — 5.0/5 > **Pablo** | *5 mai 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: It is very easy to use and install, it helps integrate a softphone with other crm's or dialers. The ease of usage is spectacular > > **Inconvénients**: sometimes you have uninstall and reinstall in order for the softphone to work, this was one of the biggest learning curves with the softphone experience > > It has been very valuable and easy to use and train other in the ease of usage, because of the tutorials available to understand the technical issues without having to have an expert help you. ----- ### "No support and developers don't know or care what they are doing." — 1.0/5 > **Bob** | *30 septembre 2021* | Télécommunications | Taux de recommandation : 0.0/10 > > **Avantages**: It registers to the PBX and I can assign different ringtones to each registration. That's about it. Sadly, this app is a prefect example of inexperienced amateurs or a company that simply couldn't care less about what they put out. > > **Inconvénients**: 1. Zoiper will not ring priority callers when the phone is in Do Not Disturb mode. This is an expected behavior - one which every native dialer properly does. 2. Huge waste of screen real-estate that could be used to provide easily touchable function buttons instead of the tiny ones at the top of the screen. 3. No floating icon for active calls\!\! Seriously\!\! Do you know how next to impossible it is to get back to a call once I've moved on to the home screen or worse - the phone decides to sleep?? 4. The tiny hold button on the top of the screen changes to an add call button after it is pressed\!\! There is a HUGE EXPANSE OF UNUSED SCREEN during a call and just little tiny function buttons at the top THAT MOVE AROUND?\!?\!? 5. Does not automatically put a Zoiper call on hold when answering another call on the native dialer. 6. Bluetooth volume and integration is just terrible. 7. Zoiper cannot deal with a VPN connection on the phone\!\! If I activate a VPN connection to my office I cannot make or receive any Zoiper calls. Well actually it seems I can place calls - just that nobody can hear me and I cannot hear them so obviously they're getting the media path all wrong\!\! > > After not using Zoiper for 3+ years i decided to try it again. I am now running it on an LG V40 (Android 10) and overall it registers to the PBX but that is about the extent of it. Here we are 3+ years later, I have a darn near state of the art phone and Android 10 and while Zoiper kinda works with bluetooth it is still seriously SCREWED UP\!\! And now it has even more problems than it used to have\!\! All I can say - unbelievable that they haven't been able to figure out who to produce a decent phone app by now?\!?\! ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/158719/zoiper?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/158719/zoiper) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées