--- description: Ebsta : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ebsta - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils aide à la vente](/directory/30798/sales-enablement/software) > [Ebsta](/software/159162/ebsta) # Ebsta Canonical: https://fr.capterra.ca/software/159162/ebsta Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/159162/ebsta?page=2) > La plateforme Customer Intelligence et l'extension Chrome d'Ebsta permettent aux entreprises de renforcer l'engagement client à grande échelle. > > Conclusion : 104 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 104 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Ebsta - **Pays**: London, R.-U. - **Fondé**: 2009 ## Contexte commercial - **À partir de**: 50,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Définition des priorités - Gestion de la communication - Gestion des calendriers - Gestion des campagnes - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des leads - Gestion des performances - Gestion des pipelines - Gestion des réunions - Gestion du pipeline de ventes - Intelligence conversationnelle - Mesure des performances - Outils de collaboration - Outils de prospection - Rapports et analyses - Suivi de l'engagement - Tableau de bord d'activités ## Intégrations (11 au total) - Bullhorn ATS & CRM - Bullhorn Recruitment Cloud - Gmail - HubSpot CRM - LinkedIn for Business - Microsoft 365 - Microsoft Outlook - Microsoft Teams - Salesforce Sales Cloud - Slack - Zendesk Suite ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Outils aide à la vente](https://fr.capterra.ca/directory/30798/sales-enablement/software) ## Catégories connexes - [Outils aide à la vente](https://fr.capterra.ca/directory/30798/sales-enablement/software) - [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software) - [Logiciels d'engagement commercial](https://fr.capterra.ca/directory/32195/sales-engagement-platform/software) - [Logiciels de prévision des ventes](https://fr.capterra.ca/directory/30930/sales-forecasting/software) - [Logiciels de coaching commercial](https://fr.capterra.ca/directory/31333/sales-coaching/software) ## Logiciels similaires 1. 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[Aviso](https://fr.capterra.ca/software/149471/aviso-insights) — 4.2/5 (30 reviews) ## Avis ### "Ebsta is a great tool for the recruiting industry\!" — 3.0/5 > **Jessica** | *2 avril 2018* | Taux de recommandation : 7.0/10 > > **Avantages**: -Ebsta helps link contact information from anywhere on the web to your database (we use Bullhorn) making you super efficient -It is easy to use and offers online help and guides so any level user can easily navigate -Connects to Outlook and Word to easily capture data and populate your database with little effort on your part. -Provides ability to quickly navigate from websites to your database with one click -Keeps data in database fresh as you are able to pull updates from the web > > **Inconvénients**: - The cost for Ebsta is pretty high. To really get the benefit you have to purchase all 3 of their toolbars (they have one for email, one for word and one for the internet) and charging separately for each so that adds up. Also it's a fee per user so you are paying three costs per each employee -- and again for it to be worth it you really need to purchase all three and everyone on your team must have their own. > > If you can afford the cost it and enforce that your users are accessing it and using it to the full extent it can really streamline your work and make your entire team much more efficient. I would estimate that a recruiter who is loading 30 new contacts a week to their database would save around 2-3 hours per week using the entire Ebsta suite. ----- ### "Ebsta is the email tracking buddy\!" — 5.0/5 > **Eman** | *30 août 2018* | Externalisation/délocalisation | Taux de recommandation : 10.0/10 > > **Avantages**: I like Ebsta because it helps me sync all the emails I sent, receive, reply, and forward to and from the client or candidate on Salesforce. I also like the fact that I can schedule the time and date of when I will be sending an update or an email to the candidate. This help me do all of the order I receive from my boss even if it is dated a week from now because I can just schedule when the email should be sent out to a single candidate, client or a prospective client or candidate. Ebsta is great too because it enables me to see when the receiver of my email already open such correspondence. > > **Inconvénients**: What I least like about Ebsta is that whenever I am using a different computer, I need to restart it again. It is very time consuming. Since it is bundle to my gmail, why can't it be just synced to the email I am using so that whenever I log in to my email, I don't need to refresh my Ebsta so that it will work again. > > If you want the best email tracking tool to use in order for your messages to be sync on salesforce or targetrecruit, Ebsta is the best application to select from\! ----- ### "Email Syncing on SalesForce? Use Ebsta\!" — 5.0/5 > **Dennis** | *17 août 2018* | Externalisation/délocalisation | Taux de recommandation : 10.0/10 > > **Avantages**: We have been using Ebsta to sync email responses of candidates and clients to our candidate tracking system which is powered by SalesForce, and Ebsta made it easy for us. Before, when we were not using Ebsta it is very time consuming because we need to check each client or candidate profile then sync the message profile per profile which is very time consuming. With Ebsta, it made us sync the email message as soon as we reply to the candidate which is very convenient. We've saved soo much time because of Ebsta. > > **Inconvénients**: The only thing I don't like about Ebsta is that we need to upgrade our plan so that we can avail of the Growth subscription which has additional capabilities and with additional cost too. Our Ebsta plan is already expensive, and we need to pay more to get other minor functionalities, but still Ebsta is very great\! > > Ebsta helped us managed our customer and client relationship. Without Ebsta it will be hard for us to sync our meetings and email responses to our candidate tracking system. ----- ### "Ebsta makes managing my day to day easier" — 5.0/5 > **Curt** | *24 janvier 2020* | Biotechnologie | Taux de recommandation : 10.0/10 > > **Avantages**: I have been using Ebsta Inbox for over two years and it is crucial to my daily workflow. It eliminates the need for me to organize my inbox and rely on my memory to recall followups. We have it hooked to Salesforce.com and it is provides enormous peace of mind to know that I am looking at the entire communication history of a prospect/customer when I am viewing their Contact record. And it is easy to use and administer. > > **Inconvénients**: I would prefer better reporting around the Cadence functionality > > Ebsta allows us to mangage and multiple touch and long sales cycle more confidently. ----- ### "Engagement and Scoring like you have never seen before\!" — 5.0/5 > **Jonny** | *23 octobre 2019* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: Ebsta is the best lead and opportunity scoring tool on the market fact\! The gmail inbox api plugin makes tracking email seamless. The engagement monitoring is outstanding and really enables you to focus in the right places across your pipeline and agents. Constantly improving and changing ebsta knows engagement. > > **Inconvénients**: For sometime the uX and reporting / analytics has been weak. But this is improving now and the roadmap is very strong here which is exciting. > > Great\! I continue to be amazed and wowed by this product. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/159162/ebsta?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/159162/ebsta) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées