--- description: MyOperator : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MyOperator - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de communications unifiées](/directory/31035/unified-communications/software) > [MyOperator](/software/159433/myoperator) # MyOperator Canonical: https://fr.capterra.ca/software/159433/myoperator Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/159433/myoperator?page=2) > Système de gestion des appels basé sur le cloud qui fournit des solutions d'optimisation des appels aux entreprises. > > Conclusion : 68 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise MyOperator? Aide les petites et grandes entreprises à distribuer des appels, à transférer des numéros, à enregistrer des appels et à générer des rapports. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 68 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: MyOperator - **Fondé**: 2010 ## Contexte commercial - **À partir de**: 15 000,00 INR - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Inde ## Fonctionnalités - Collaboration entre plusieurs utilisateurs - Communication multicanal - Enregistrement des appels - Enregistrements - Gestion des campagnes - Gestion des centres d'appel - Gestion des contacts - IVR - Identification de l'appelant - Logiciels CRM (gestion de la relation client) - Rapports et analyses - Routage des appels - Suivi des appels - Tableau de bord - VoIP ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de communications unifiées](https://fr.capterra.ca/directory/31035/unified-communications/software) ## Catégories connexes - [Logiciels de communications unifiées](https://fr.capterra.ca/directory/31035/unified-communications/software) - [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software) - [Logiciels de gestion des appels téléphoniques](https://fr.capterra.ca/directory/30901/call-tracking/software) - [Logiciels pour centre d'appel](https://fr.capterra.ca/directory/30007/call-center/software) - [Solutions de mobilité](https://fr.capterra.ca/directory/30097/mobility/software) ## Logiciels similaires 1. [Ringover](https://fr.capterra.ca/software/169627/ringover) — 4.7/5 (859 reviews) 2. [VoIP.ms](https://fr.capterra.ca/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [Genesys Cloud CX](https://fr.capterra.ca/software/21409/genesys-cloud) — 4.3/5 (262 reviews) 4. [XCALLY](https://fr.capterra.ca/software/136894/xcally) — 4.8/5 (130 reviews) 5. [uContact](https://fr.capterra.ca/software/115213/ucontact) — 4.5/5 (81 reviews) ## Avis ### "Good Platform" — 5.0/5 > **Ramneek** | *22 février 2023* | Conseil en gestion | Taux de recommandation : 7.0/10 > > **Avantages**: Easy to use, ease of configuration, easy to propagate > > **Inconvénients**: sometimes it becomes confusing while editing > > It solves the problem of finding and paging the person of great interest at the time of requirement by a customer. ----- ### "Managing client and prospects calls became so easier and systematic with MyOperator" — 5.0/5 > **Vishnu** | *20 février 2023* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: Impressed with how easy it was to set up a call center with MyOperator and map all our team members on it. And loved their IVR and parrel call handling the most. > > **Inconvénients**: A bit pricey compared to similar products in the market. Better quality though. > > We needed a single number to connect our entire team to handle calls from clients and prospects. With normal mobile SIM cards, it was becoming difficult. Especially handling our business calls after business hours and on weekends. We tried some call center software in the market, but out of all of the tried ones, MyOperator did stick with us. Firstly the setup was very easy and non-technical. Then we found setting up IVR very easy with their Humonid Voice and visual call flow builder. The best part is we could map all team members on one single number and set business hours to attend client calls. We have not experienced call drops since we started using MyOperator, so that's a critical factor that made us finally select MyOperator. Great value for money overall. ----- ### "MyOperator: A Symphony of Missed Calls and Broken Promises" — 2.0/5 > **Dr Munish** | *8 avril 2025* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: Just the series of sales call, with \[sensitive content hidden\], that's it. > > **Inconvénients**: Customer Services team never bothers to return calls. The assigned Account Manager \[sensitive content hidden\] never speak for weeks and is never approachable. > > MyOperator is the ideal cloud phone service if you're searching for one that excels at dropping calls, disregarding your support requests, and generally giving you the chills. It has been a downward spiral into customer service purgatory ever since we signed up. Their alleged "24/7 support" appears to function in a different time zone; perhaps "24/7" refers to "whenever we feel like it." We eventually spoke with a representative, who appeared to be reading from an old hieroglyphic script. Every issue was met with a litany of ambiguous assurances and a never-ending cycle of "we'll escalate this." Warning: it was never escalated. We encountered lengthy wait times, unhelpful agents, and a general lack of interest each time we called for assistance. MyOperator has succeeded in fusing the worst features of services with the incapacity of an invisible and worthless staff. Avoid this service if you value your time, your business, and your mental well-being. Training pigeons to deliver your messages would be more successful. ----- ### "Best Virtual Number for small business" — 5.0/5 > **Shivam** | *22 février 2023* | Gestion de l'enseignement | Taux de recommandation : 9.0/10 > > **Avantages**: I like most the call recording \& IVR feature available in My Operator. Call recording helps to monitor the agent's performance and in case we miss anything we can later listen to the call again. > > **Inconvénients**: I think they should have a feature to integrate with Google ads or with other ads management platforms also in their basic plan. > > I am running a tuition agency and was facing an issue that we were not able to track and keep a record of all the calls we were getting on our personal phone number. Now MyOpertor made it easy to manage and record the calls at once place and we can later listen these calls too if required. ----- ### "Best Cloud telephony solution" — 5.0/5 > **Shubham** | *18 octobre 2018* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Best part for this service is you don't need any hardware setup for this. Very user friendly application. > > **Inconvénients**: Call Routing is on mobile phones. This can make the system better if we can answer the calls via web application only. > > I am using My Operator services from last three years. i am very much happy with the system \& services provided by them. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/159433/myoperator?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/159433/myoperator) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées