---
description: VTEX : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: VTEX - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de commerce en ligne](/directory/3/ecommerce/software) > [VTEX](/software/159471/vtex)

# VTEX

Canonical: https://fr.capterra.ca/software/159471/vtex

Page : 1/2\
Suivant: [Page suivante](https://fr.capterra.ca/software/159471/vtex?page=2)

> La plateforme de commerce VTEX True Cloud de classe mondiale permet aux détaillants en ligne de vendre efficacement, en maximisant les conversions.
> 
> Conclusion : 20 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise VTEX?

Tous les secteurs de la vente au détail en ligne, servant des clients avec des ventes allant d'un million de dollars à cinq millions de dollars par an.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 20 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: VTEX
- **Pays**: Sao Paulo, Brésil
- **Entreprise fondée en**: 1999

## Contexte commercial

- **Public cible**: 2–10, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais, espagnol, portugais
- **Pays disponibles**: Allemagne, Brésil, Mexique, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès mobile
- Catalog Management
- Catégorisation/regroupement
- Facturation
- Gestion SEO
- Gestion client
- Gestion de l'e-commerce
- Gestion de la communication
- Gestion de site web
- Gestion des avis
- Gestion des canaux
- Gestion des commandes
- Gestion des commissions
- Gestion des expéditions
- Gestion des promotions
- Gestion des retours
- Gestion des stocks
- Gestion des stocks
- Intégration de place de marché électronique
- Logiciels CRM (gestion de la relation client)
- Marketing multicanal
- Options de paiement
- Panier d'achat
- Rapports et analyses
- Renouvel. commandes
- Sécurité des données
- Third-Party Integrations

## Intégrations (1 au total)

- Google Analytics 360

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)

## Category

- [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software)

## Catégories connexes

- [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software)
- [Logiciels de gestion des commandes](https://fr.capterra.ca/directory/30225/order-management/software)
- [Logiciels e-commerce multicanal](https://fr.capterra.ca/directory/31281/multi-channel-ecommerce/software)
- [Solutions marketplace](https://fr.capterra.ca/directory/31460/marketplace/software)
- [Logiciels de plateforme d'e-commerce B2B](https://fr.capterra.ca/directory/31821/b2b-ecommerce-platform/software)

##  Logiciels similaires

1. [Shopify](https://fr.capterra.ca/software/83891/shopify) — 4.5/5 (6689 reviews)
2. [WooCommerce](https://fr.capterra.ca/software/187800/woocommerce) — 4.5/5 (1042 reviews)
3. [Wix](https://fr.capterra.ca/software/169007/wix) — 4.4/5 (10668 reviews)
4. [SellerChamp](https://fr.capterra.ca/software/179124/sellerchamp) — 4.4/5 (109 reviews)
5. [PrestaShop](https://fr.capterra.ca/software/134005/prestashop) — 4.3/5 (332 reviews)

## Avis

### "Smooth Processing, Great Results" — 5.0/5

> **Brian** | *18 décembre 2025* | Immobilier | Taux de recommandation : 10.0/10
> 
> **Avantages**: What I liked most about VTEX is the value for my money spent \& its ease of use. I really appreciate how smooth of a transaction I experienced \& the customer support after the sale. The process was very smooth. VTEX was reporting steps as the process went on.
> 
> **Inconvénients**: There isn’t anything not to like. The process was easy, smooth \& enjoyable. The delivered product was as expected \& went above \& beyond in certain areas.

-----

### "Scalable eCommerce Platform with Strong Order Management" — 5.0/5

> **Alissa** | *24 avril 2026* | Vente au détail | Taux de recommandation : 9.0/10
> 
> **Avantages**: I like the flexibility and scalability of the platform, along with its strong order and website management capabilities. It’s a solid solution for growing businesses.
> 
> **Inconvénients**: There is a noticeable learning curve, and some features can feel complex or less intuitive for new users.
> 
> Overall, my experience with VTEX has been positive. It’s a powerful platform that supports business growth, though it requires time and familiarity to use effectively.

-----

### "We are currently using a very early version of Workarea (0.6). This review is based on version 3.2." — 3.0/5

> **Ron** | *14 juin 2017*
> 
> **Avantages**: Workarea has an easy, straightforward interface that utilizes search, enabling even the newest user to easily find their way around. It has also implemented many features which one would hope to have in a robust ecommerce platform.
> 
> **Inconvénients**: I am always hesitant to recommend any ecommerce platform that is proprietary to the developer. It creates a situation where the marriage between retailer and developer is essentially permanent. If the retailer become dissatisfied with the developer, they are unable to "pick up and move" unless they choose to replatform. Knowing this, a retailer needs to go into things very certain that they want to work with that developer long-term.

-----

### "Ctos and Cios  Must have \!\!" — 5.0/5

> **Collett** | *4 avril 2025* | Équipement et fournitures de bureau | Taux de recommandation : 9.0/10
> 
> **Avantages**: I like that they're on top of their game operations and making life easier in e-commerce world
> 
> **Inconvénients**: I absolutely love everything about the software I have no complaints\!
> 
> When introduced to this software I absolutely fell in love the first time I used it. Day one today 60 and I'm still loving everything about it.

-----

### "Easy and smooth" — 5.0/5

> **Adriano** | *23 décembre 2024* | Vente au détail | Taux de recommandation : 9.0/10
> 
> **Avantages**: We've tried other platforms before and Vtex is the easiest one to deal with.
> 
> **Inconvénients**: Being very honest, everything has been good so far.
> 
> Our website's been operating for a few years now and so far we've had no problems at all.

-----

Page : 1/2\
Suivant: [Page suivante](https://fr.capterra.ca/software/159471/vtex?page=2)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/159471/vtex)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/159471/vtex> |
| de-AT | <https://www.capterra.at/software/159471/vtex> |
| de-CH | <https://www.capterra.ch/software/159471/vtex> |
| en | <https://www.capterra.com/p/159471/VTEX/> |
| en-AE | <https://www.capterra.ae/software/159471/vtex> |
| en-AU | <https://www.capterra.com.au/software/159471/vtex> |
| en-CA | <https://www.capterra.ca/software/159471/vtex> |
| en-GB | <https://www.capterra.co.uk/software/159471/vtex> |
| en-IE | <https://www.capterra.ie/software/159471/vtex> |
| en-IL | <https://www.capterra.co.il/software/159471/vtex> |
| en-IN | <https://www.capterra.in/software/159471/vtex> |
| en-NZ | <https://www.capterra.co.nz/software/159471/vtex> |
| en-SG | <https://www.capterra.com.sg/software/159471/vtex> |
| en-ZA | <https://www.capterra.co.za/software/159471/vtex> |
| es | <https://www.capterra.es/software/159471/vtex> |
| es-AR | <https://www.capterra.com.ar/software/159471/vtex> |
| es-CL | <https://www.capterra.cl/software/159471/vtex> |
| es-CO | <https://www.capterra.co/software/159471/vtex> |
| es-CR | <https://www.capterra.co.cr/software/159471/vtex> |
| es-DO | <https://www.capterra.do/software/159471/vtex> |
| es-EC | <https://www.capterra.ec/software/159471/vtex> |
| es-MX | <https://www.capterra.mx/software/159471/vtex> |
| es-PA | <https://www.capterra.com.pa/software/159471/vtex> |
| es-PE | <https://www.capterra.pe/software/159471/vtex> |
| fr | <https://www.capterra.fr/software/159471/vtex> |
| fr-BE | <https://fr.capterra.be/software/159471/vtex> |
| fr-CA | <https://fr.capterra.ca/software/159471/vtex> |
| fr-LU | <https://www.capterra.lu/software/159471/vtex> |
| pt | <https://www.capterra.com.br/software/159471/vtex> |
| pt-PT | <https://www.capterra.pt/software/159471/vtex> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@fr.capterra.ca","url":"https://fr.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://fr.capterra.ca/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"VTEX","description":"VTEX True Cloud Commerce Platform permet aux entreprises de se concentrer sur leur travail important : vendre en ligne plus efficacement. VTEX est une solution complète pour les besoins du commerce numérique multicanal d'aujourd'hui, offrant des taux de conversion plus élevés, un trafic plus organique, un coût total de possession inférieur et une infrastructure de mise à l'échelle automatique comme une option de classe mondiale pour les entreprises de vente en ligne actuelles.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/32fbffdd-42a8-4355-b00d-6ab86080b2fb.png","url":"https://fr.capterra.ca/software/159471/vtex","@type":"SoftwareApplication","@id":"https://fr.capterra.ca/software/159471/vtex#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://fr.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":20,"ratingValue":4.8},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://fr.capterra.ca/software/159471/vtex#faqs","mainEntity":[{"name":"Qui utilise VTEX?","@type":"Question","acceptedAnswer":{"text":"Tous les secteurs de la vente au détail en ligne, servant des clients avec des ventes allant d'un million de dollars à cinq millions de dollars par an.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de commerce en ligne","position":2,"item":"/directory/3/ecommerce/software","@type":"ListItem"},{"name":"VTEX","position":3,"item":"/software/159471/vtex","@type":"ListItem"}],"@id":"https://fr.capterra.ca/software/159471/vtex#breadcrumblist"}]}
</script>