--- description: Innkey PMS : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Innkey PMS - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [Innkey PMS](/software/159946/innkey-pms) # Innkey PMS Canonical: https://fr.capterra.ca/software/159946/innkey-pms Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/159946/innkey-pms?page=2) > InnkeyPMS est un logiciel complet de gestion d'hôtels, intégré, convivial et basé sur le cloud, qui offre une solution de bout en bout pour le secteur de l'hôtellerie. > > Conclusion : 44 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Innkey PMS? Pour le secteur de l'hôtellerie : hôtels, complexes hôteliers, Bed and Breakfast, appartements meublés, appartements en copropriété, locations de vacances, restaurants, bars, cafés, réceptions. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 44 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Innkey Infosystem - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 3,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Inde ## Fonctionnalités - Gestion de l'expérience invité - Gestion de la maintenance - Gestion des employés - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) - Point de vente (PDV) ## Intégrations (9 au total) - Channel Manager - Cygnet Vendor PostBox - Gmail - Microsoft Excel - QuickBooks Online Advanced - SiteMinder - Tally - WhatsApp - Worldpay for Enterprise ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Logiciels similaires 1. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [eZee Absolute](https://fr.capterra.ca/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 3. [Innkeeper's Advantage](https://fr.capterra.ca/software/129398/innkeeper-s-advantage) — 4.9/5 (22 reviews) 4. [Slope](https://fr.capterra.ca/software/167344/slope) — 5.0/5 (45 reviews) 5. [Little Hotelier](https://fr.capterra.ca/software/144307/little-hotelier) — 4.0/5 (220 reviews) ## Avis ### "InnkeyPMS is a perfect solution for our hotel." — 5.0/5 > **Rohit** | *23 octobre 2017* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: We can effectively manage our online bookings with their seamless integration with almost every OTA we can think of. No more hassles about rate and room inventory updates as well as overbooking. Our workload is reduced significantly as a result and we can cater to our guests better. The best part of interface is, they provide interface log, which gives clear understanding of every communication between PMS and online channels on rate and inventory updates. > > **Inconvénients**: Everything is ok, except They should provide some keyboard shortcuts. > > We have been very happy since implementing InnkeyPMS over 2 years ago. The training was very good, they are always helpful if we have questions, and I am impressed by the features they continue to add. I am happy to highly recommend both the product and the company. ----- ### "I don't have a huge background in hospitality so changing to Innkey was like a breath of fresh air." — 5.0/5 > **Mohammad** | *27 octobre 2017* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: Reporting features, customer support and user friendly\! The product works well and delivers on what's expected. Its reporting features are impressive, allowing us to make smarter decisions around property acquisition and tenancy trends. The integration with tally ERP 9.0 and QuickBooks accounting software streamlines the billing process. > > The level of support we've received from Innkey has been outstanding. We're a bit different from the normal clientele, being a social service provider moving into temporary accommodation management to support our clients and community. customer support were was friendly, polite and very helpful - providing us with training and set up to meet our business needs. ----- ### "Old software" — 1.0/5 > **Gita** | *29 décembre 2017* | Hôtellerie | Taux de recommandation : 4.0/10 > > **Avantages**: I liked how easy this was to use and how quickly my employees were able to use it as well. My biggest concern when choosing a PMS system is customer care and this PMS has a good one\! > > **Inconvénients**: It is very outdated in my opinion. It doesnt let you connect with Channel Managers and to me that was important because majority of my reservations came from 3rd party channel managers. > > if you like old software then go ahead, if not I would choose something more updated. ----- ### "Satisfied" — 5.0/5 > **Mr. Golu** | *23 juin 2017* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: This software is really the best, only as any other software you do need to work with it, set it up as per your exact needs and use all the functions that are available and handed to you on a silver plate so to speak. As the system does not know what the best is, this part of the set up system is up to you to take care of. But its all there, and their customer service team will advise the best paths to take. > > The most? It's so hard to tell since all the features are so good. You can feel the philosophy and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and as convenient as we use further. Well, what we like the most about this system is that we can feel the presence of Innkey staff behind the system. ----- ### "We recommend Innkey to any other users or companies looking for data quality and a system which informs your decision making." — 5.0/5 > **Navneet** | *27 octobre 2017* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: We recently took over a motel, and along with it was a mess of a reservation system. We looked around at a range of options and settled with Innkey cloud based and ease in the entire reservation process. We have got that and a whole lot more, It is incredibly user friendly, especially for us with a touch screen system. > > Makes accounting simple, including reconciling both card and cash transactions which had previously a nightmare. And has been simple in collecting guest information and using that for repeat guests. The reports are simple and uncomplicated, and the service has been fantastic throughout. We have been showing it off to all those in the industry. The team at Innkey are constantly reviewing the software and listening to user’s feedback to improve the software. I can only see Innkey becoming a better and better product with time, to improve its usability and features. Thanks, Innkey Team ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/159946/innkey-pms?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/159946/innkey-pms) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées