--- description: Synthesio : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Synthesio - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils pour community manager](/directory/30781/social-media-marketing/software) > [Synthesio](/software/160240/synthesio) # Synthesio Canonical: https://fr.capterra.ca/software/160240/synthesio > Synthesio est une plateforme de veille sur les réseaux sociaux qui aide les entreprises à suivre en temps réel les conversations sur les réseaux sociaux et grand public. > > Conclusion : 5 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Synthesio? Moyennes et grandes entreprises ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 5 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Synthesio - **Pays**: New York, É.-U. - **Fondé**: 2006 ## Contexte commercial - **À partir de**: 0,01 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, danois, espagnol, français, néerlandais, portugais, russe, suédois, ukrainien - **Pays disponibles**: États-Unis ## Fonctionnalités - Analyse de la concurrence - Analyse des sentiments - Analyse des tendances - Ciblage du public - Gestion de plusieurs comptes - Rapports et analyses - Segmentation de la clientèle - Suivi des médias sociaux - Tableau de bord ## Ressources d'aide - Service client/courriel - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Outils pour community manager](https://fr.capterra.ca/directory/30781/social-media-marketing/software) ## Catégories connexes - [Outils pour community manager](https://fr.capterra.ca/directory/30781/social-media-marketing/software) - [Outils de gestion des médias sociaux](https://fr.capterra.ca/directory/31028/social-media-monitoring/software) - [Logiciels pour études de marché](https://fr.capterra.ca/directory/10041/market-research/software) - [Logiciels d'analyse des réseaux sociaux](https://fr.capterra.ca/directory/31655/social-media-analytics-tools/software) ## Logiciels similaires 1. [Brand24](https://fr.capterra.ca/software/149054/brand24) — 4.7/5 (254 reviews) 2. [Sprinklr](https://fr.capterra.ca/software/131274/sprinklr-platform) — 4.3/5 (90 reviews) 3. [Infegy Atlas](https://fr.capterra.ca/software/124219/infegy-atlas) — 4.6/5 (83 reviews) 4. [monday.com](https://fr.capterra.ca/software/147657/monday-com) — 4.6/5 (5726 reviews) 5. [facelift](https://fr.capterra.ca/software/150410/facelift) — 4.4/5 (131 reviews) ## Avis ### "Wonderful tool for following social mentions" — 4.0/5 > **Andrey** | *29 novembre 2019* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: I like how complex is the reporting after the new feature BI-style reporting because this helps me when I meet and explain to the management board. There are many customization options which is something important for me. It helped me to figure out which verbal and visual messages appeal to our consumers. > > **Inconvénients**: Currently I don't dislike anything about this product because it has the all functionality I was looking for. > > Our team is using it to improve our social listening and social presence. ----- ### "Advanced social listening platform with great customer support" — 5.0/5 > **Melissa** | *9 septembre 2022* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: Synthesio offers an easy-to-understand user interface that has been accessible even for our new/novice users. Don't be fooled by the manageable front end - Synthesio also offers powerful AI/text analytics and a huge variety of data visualizations that meet the needs of advanced users. > > **Inconvénients**: Social listening sentiment has always been a challenge and although Synthesio has taken steps to address this issue through more advanced text analytics, sentiment accuracy could still be improved. > > Synthesio's attention to research-based uses of social listening is unmatched in the industry. Our customer success team at Synthesio acts as a true extension of our in-house team, and I feel comfortable having Synthesio work directly with my internal stakeholders across the business. ----- ### "It’s a compromise" — 4.0/5 > **Saffron** | *27 juillet 2021* | Marketing et publicité | Taux de recommandation : 1.0/10 > > **Avantages**: Quick flashdash feature doesn’t use mention limit, good coverage, great customer support. Insightful widgets > > **Inconvénients**: You have to constantly reapply the filters when ever you double click on a widget or change the view. You automatically see all the query’s at once so can’t share a view with clients. You have to clean the dashboard when it reaches a limit. Can’t just keep for on going tracking. > > The overall experience is fine but it’s not a key player in any area. ----- ### "Wonderful experience" — 5.0/5 > **Utilisateur vérifié** | *24 avril 2018* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: The filtering options and ad-hoc searching feature are great. The customer support is really what stands out to me, as it is so much better than what I have ever gotten with any other social media tool. > > **Inconvénients**: It's a complex tool, so adoption can take time. It's not as intuitive and easy to learn as some of the other social listening tools I have used in the past. > > social media customer service process, brand insights, campaign measurement, sentiment analysis and MORE\! ----- ### "Synthesio — Great monitoring tool" — 5.0/5 > **Eli** | *26 septembre 2019* | Relations publiques et communications | Taux de recommandation : 10.0/10 > > **Avantages**: Always provides alerts before any other system, easy to use functionality > > **Inconvénients**: Display is a bit rudimentary and could use some better design on reporting > > Great product that always keeps us ahead of the curve. ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/160240/synthesio) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ko | | ----- ## Données structurées