--- description: SentiOne : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SentiOne - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de gestion des médias sociaux](/directory/31028/social-media-monitoring/software) > [SentiOne](/software/160246/sentione) # SentiOne Canonical: https://fr.capterra.ca/software/160246/sentione > SentiOne est un logiciel de surveillance des médias qui se connecte avec les clients et analyse les mentions de marques en ligne dans plusieurs langues. > > Conclusion : 3 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SentiOne? PME, entreprise de taille moyenne ou grande ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 3 Avis | | Simplicité | 5.0/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: SentiOne - **Pays**: Warsaw, Mazowieckie, Pologne - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 249,00 € - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: allemand, anglais, danois, espagnol, finnois, français, hongrois, italien, norvégien, néerlandais, polonais, portugais, russe, suédois, ukrainien - **Pays disponibles**: Allemagne, Brésil, Canada, Japon, Mexique, Pologne, Royaume-Uni, États-Unis ## Fonctionnalités - Analyse de la concurrence - Analyse des sentiments - Analyse des tendances - Ciblage du public - Engagement des clients - Gestion de la réputation numérique - Gestion de plusieurs comptes - Intégration des médias sociaux - Mesure des performances - Rapports et statistiques - Rapports personnalisables - Real-Time Notifications - Segmentation de la clientèle - Suivi de l'engagement - Suivi des conversions - Suivi des médias sociaux - Tableau de bord - Tableau de bord d'activités ## Intégrations (4 au total) - Instagram - LinkedIn for Business - Meta for Business - Twitter/X ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Outils de gestion des médias sociaux](https://fr.capterra.ca/directory/31028/social-media-monitoring/software) ## Catégories connexes - [Outils de gestion des médias sociaux](https://fr.capterra.ca/directory/31028/social-media-monitoring/software) - [Outils pour community manager](https://fr.capterra.ca/directory/30781/social-media-marketing/software) ## Logiciels similaires 1. [Brand24](https://fr.capterra.ca/software/149054/brand24) — 4.7/5 (254 reviews) 2. [BigSpy](https://fr.capterra.ca/software/203036/bigspy) — 4.8/5 (2484 reviews) 3. [Agorapulse](https://fr.capterra.ca/software/123971/agorapulse) — 4.6/5 (713 reviews) 4. [Hootsuite](https://fr.capterra.ca/software/121701/hootsuite) — 4.4/5 (3795 reviews) 5. [Lyfpit](https://fr.capterra.ca/software/1011322/lyfpit) — 4.6/5 (138 reviews) ## Avis ### "Great social media listening tool\!" — 4.0/5 > **Giorgi** | *14 octobre 2018* | Tabac | Taux de recommandation : 9.0/10 > > **Avantages**: The interface of the system is quite user-friendly and flexible. Also, setting up the campaign for monitoring is fairly easy and intuitive even for the first time. Simple layout of the functions as well as overall intuitive interface makes this platform very good tool to be run in few minutes and gather some valuable data. Furthermore, the data visualization as well as reporting of the platform is amazing, so you get the data you need laid out in a very accessible and easy to analyse way. It's also fair to mention that sentiments analysis of the platform as well as alerting is very good part of it. > > **Inconvénients**: So far, we haven't seen any issues with the platform or drawbacks. It does everything it's suppose to do on a good level. > > As described above, the overall experience is very good. We are actively using the platform and it has given us some valuable data already. So, simply go for it if you need some social media listening tool. At least, go for the trial and I don't think you will be disappointed. ----- ### "Valuable tool for everyday work" — 5.0/5 > **Ewelina** | *28 janvier 2019* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: SentiOne is great for finding customer insights like gender, geolocation, hour histogram or sentiment analysis. All data can be exported as customized PDF reports, which is very useful while creating summaries for clients and superiors. > > **Inconvénients**: SentiOne meets our needs perfectly, I can't imagine something better. > > SentiOne is everything we've been looking for and more\! It supports all the social media channels and other sources, gives real-time results and provides a lot of different features in statistics mode. Highly recommended\! ----- ### "Knowing everything about everything" — 5.0/5 > **Jakub** | *13 août 2018* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Definitely the level of details in which I can set up my monitoring and the analytical features, all packed in nice tool > > **Inconvénients**: The language and sentiment detection is not flawless and sometimes it was really annoying having to revise/adjust my monitored topics to make sure I get the result I need > > SentiOne really helped us to monitor and react to the activities of our competition, as well as understand the key metrics of our industry in the country ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/160246/sentione) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Données structurées