--- description: MicroSale : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MicroSale - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de caisse pour restaurants](/directory/30603/restaurant-pos/software) > [MicroSale](/software/160375/microsale) # MicroSale Canonical: https://fr.capterra.ca/software/160375/microsale Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/160375/microsale?page=2) > Pour les restaurants de toutes tailles qui souhaitent automatiser leurs processus métiers et améliorer leur rentabilité. > > Conclusion : 23 utilisateurs lui ont donné la note de **3.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise MicroSale? Restauration rapide, service intégral, bars et discothèques, pizzerias, cafés et boulangeries, boutiques de glaces et yogourts glacés, food trucks. Il n'existe pas de restaurant trop grand ou trop petit pour MicroSale. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.7/5** | 23 Avis | | Simplicité | 3.7/5 | D'après l'ensemble des avis | | Support client | 3.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: KIS Software - **Pays**: Brandon, É.-U. - **Fondé**: 1989 ## Contexte commercial - **À partir de**: 99,00 $ US - **Public cible**: 11–50, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Commande en ligne - Gestion de table - Gestion des commandes - Gestion des livraisons - Vérifications distinctes ## Ressources d'aide - Support 24/7 (réponse directe) ## Category - [Logiciels de caisse pour restaurants](https://fr.capterra.ca/directory/30603/restaurant-pos/software) ## Logiciels similaires 1. [Restroworks](https://fr.capterra.ca/software/142877/restroworks) — 4.9/5 (568 reviews) 2. [Toast POS](https://fr.capterra.ca/software/136301/toast-pos) — 4.2/5 (549 reviews) 3. [SpotOn](https://fr.capterra.ca/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) 4. [CAKE POS](https://fr.capterra.ca/software/143463/cake-pos) — 4.6/5 (522 reviews) 5. [Lavu](https://fr.capterra.ca/software/118828/lavu) — 4.2/5 (257 reviews) ## Avis ### "Owner" — 5.0/5 > **Michael** | *5 janvier 2020* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Support is amazing, the interface is great, the ability to customize the features and look and feel of the software based on what system we are installing. We can do full service with buster, hostess and reservation to a Arbys drive thru and quick service counter with kitchen monitors. Comes in both a SaaS and I think it’s one of few if not the last that you can actually buy it. > > **Inconvénients**: I honestly don’t have one, we install many softwares and this software just works, installs easy, setup is easy (tedious but you get out what you put in) > > Great product , great technical team, knowledgeable staff, really cool interface, wide verity of hardware and 3rd Party integration. My favorite part choose any credit card processor you want. Not many can say that ----- ### "Excellent interface, good product and it enables orderliness." — 4.0/5 > **Utilisateur vérifié** | *9 octobre 2021* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: Ability to customise the features based on the Restaurant's system. The features are also excellent, it allows easy access to meal course and the interface is excellent. > > **Inconvénients**: The one i operate doesn't have a backspace while editing comments on food choice so I would have to clear all comments and retype. > > It is excellent. I will recommend it to restaurants ----- ### "The only POS system that cannot add correctly" — 3.0/5 > **Barrett** | *18 octobre 2023* | Hôtellerie | Taux de recommandation : 0.0/10 > > **Avantages**: Ease of use. quick transaction without many touch selections can be used > > **Inconvénients**: I have been showing MicroSale for 10 months now that their system does not add correctly. It was recommended to upgrade to their lastest version for an additional $900 to get their attention for the best support. Note I was only 1 version back but I paid for the upgrade. 10 months later, and the system still does not add correctly. I was told directly from Microsale that my bartenders can pull money from their pockets to manually balance the drawer. Huh? There should be no money shifting from employees pockets to the house funds, or vice versa. I paid for the upgrade and the POS still cannot add correctly. MicroSale has removed accountability regarding keeping cash straight. If you cannot trust your POS system (both me and my employees no longer trust the system), then it makes as much sense to use a cigar box like they did 100 years ago. The system has had a history of problems since I started using it, including losing credit card transactions in the past (without the system notifying of any errors), I problem that I complained about for months before it was corrected. The problem with Microsale is you don't know how much money your business is losing. When there is any problem with balancing the cash now, the POS system is blamed by employees, so there is no longer accountability because they have a point regarding the POS does not add correctly. > > I would normally interface with my Microsale dealer, in this case, he could not get the problem fixed through Microsale. He recommended I do the $900 upgrade so Microsale is more likely to address the math problems in the latest version. When I went direct to Microsale (I'm working directly with Tracey Bodden Training Coordinator), he says the system "balances perfectly". However, he confirms my system is mixing CC transactions with cash transactions, which creates a Net Cash Due on each shift that cannot be the correct cash. So my overall experience with Microsale customer service is pretty F'ing crappy. ----- ### "Use Microsale\!\!\!\!\!" — 4.0/5 > **Eva** | *15 mars 2017* | Restaurants | Taux de recommandation : 9.0/10 > > **Avantages**: Software is very user friendly. > > **Inconvénients**: Some items did not print on the ticket ... like time order is due to the customer. > > Our Company had Microsale installed from the first day we opened and it has been great. The system is very easy to use and it does include support with the package that was included for our company. Sometimes you have to leave a message with a description of your problem, but someone does call you back and try and help fix any issue you are having. The menu is very user friendly and employees are able to pick it up very quickly. A couple of items I do want them to fix on Microsale machines are ... The time the order is due to the customer should be printed on the kitchen ticket and any dessert items should show up on the kitchen ticket as well. Right now there is no time due on the tickets and the dessert items ordered do not print out on the kitchen ticket with the rest of the order. ----- ### "We used this POS system at a bar and restaurant I worked at during summers the last two years" — 4.0/5 > **Sam** | *25 mai 2018* | Enseignement supérieur | Taux de recommandation : 6.0/10 > > **Avantages**: I don't have another POS system to compare to, but this one worked great. I mainly tended bar so what I needed was to start and close out tabs, store credit cards for regulars, and do it all quickly and easily. This program did that. Also very easy to customize buttons and button locations for food add-ons or menu changes. Great customer service, our rep would answer phone calls at all hours and was helpful. > > **Inconvénients**: In general it had a steep learning curve, as would most of these types of programs I'd wager. Lots of areas of the program that I never used, so it felt bulky and dense and confusing. Would occasionally crash causing absolute mayhem on a busy Friday night and we would have to wait until Monday morning for the guy to come fix it. Cash only\! ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/160375/microsale?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/160375/microsale) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées