---
description: Bird : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bird - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Plateformes SMS marketing](/directory/30842/sms-marketing/software) > [Bird](/software/160795/messagebird)

# Bird

Canonical: https://fr.capterra.ca/software/160795/messagebird

Page : 1/8\
Suivant: [Page suivante](https://fr.capterra.ca/software/160795/messagebird?page=2)

> Une plateforme de communication cloud connectant plus de 15 000 entreprises à leurs clients par l'intermédiaire du SMS, de la voix sur IP et de l'API de chat les plus rapides et les plus fiables du monde.
> 
> Conclusion : 157 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Bird?

Toutes les entreprises ayant des aspirations mondiales de communication client

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 157 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Bird
- **Pays**: Amsterdam, Pays-Bas
- **Fondé**: 2011

## Contexte commercial

- **À partir de**: 50,00 $ US
- **Type de licence**:  (Version gratuite disponible)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: allemand, anglais, espagnol, français, italien, néerlandais, portugais
- **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Pays-Bas, Royaume-Uni, États-Unis

##  Fonctionnalités

- API
- Automate d'appel
- Automatisation du marketing
- Confirmations/Reminders
- Coupons mobiles
- Débogage
- Enregistrement des appels
- Envoi de SMS en masse
- Gestion des campagnes
- Gestion des centres d'appel
- Gestion des contacts
- Gestion des enquêtes et sondages
- Gestion des modèles
- IVR
- Interface graphique
- Journalisation des appels
- Liaisons SIP
- Logiciels CRM (gestion de la relation client)
- Messagerie bidirectionnelle
- Messagerie planifiée
- Messagerie vocale
- Modèles prédéfinis
- Outils de collaboration
- Personnalisation de la voix
- Personnalisation de messages
- Planification des campagnes
- Planification des rendez-vous
- Prise en charge de plusieurs scripts
- Rappels d'appels
- Rapports et analyses
- Rendez-vous récurrents
- Replanification
- Réponses automatisées
- Saisie téléphonique
- Suivi des appels
- Synthèse vocale
- Transfert d’appel
- VoIP

## Intégrations (5 au total)

- Adobe Commerce
- IFTTT
- Tray.io
- Zapier
- Zendesk Suite

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software)

## Catégories connexes

- [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software)
- [Logiciels de développement application mobile](https://fr.capterra.ca/directory/30082/application-development/software)
- [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software)
- [Logiciels de SVI (serveur vocal interactif)](https://fr.capterra.ca/directory/30231/ivr/software)
- [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software)

##  Logiciels similaires

1. [Project Broadcast](https://fr.capterra.ca/software/1059384/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://fr.capterra.ca/software/155430/slicktext-com) — 4.8/5 (268 reviews)
3. [Twilio](https://fr.capterra.ca/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews)
4. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (989 reviews)
5. [Jira](https://fr.capterra.ca/software/19319/jira) — 4.4/5 (15353 reviews)

## Avis

### "One of the most advanced conversational AI tools on the market" — 4.0/5

> **Diana** | *7 janvier 2025* | Logiciels | Taux de recommandation : 9.0/10
> 
> **Avantages**: Bird is still the best conversational AI platform on the market, but throughout the years they've growth into an all-in-one CRM platform. I don't think they're the best for that, but their AI tools are quite impressive still.
> 
> **Inconvénients**: I feel like they're doing a bit too much now. Their website for example is quite overwhelming compared to their previous one. Same goes for the platform. MessageBird use to be an SMS tool. Then became an omnichannel tool, then a conversational AI tool, and now a CRM. Props to them for innovating, but it's also quite overwhelming as a customer.
> 
> Pretty good if you know what you're doing, and what you want. I don't think they're a beginner friendly tool. It's the tool you look for when you think the likes of Zendesk aren't enough.

-----

### "100% Deliverable" — 5.0/5

> **Sajith Tharaka** | *21 novembre 2018* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: With comparing to other providers, SMS delivery accurate is very high. All SMS will be deliverred to my customers. And easy to use everything with userfriendly dashboard.
> 
> **Inconvénients**: No instant funds add option. Every paypal payments will be approved manually by staff. But within 1-2 days payment will be approved. It is better if you can set it instant.

-----

### "Very Easy System To Use" — 5.0/5

> **Sammy** | *5 décembre 2018* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10
> 
> **Avantages**: We can copy and paste telephone numbers from a spread sheet straight into MessageBird to avoid manual update
> 
> **Inconvénients**: I like everything about it - I had a problem with finding my saved templates when the system was updated - but that was my own failure to look properly
> 
> As a business we use a lot of communication methods, but we feel a text message achieves the best results

-----

### "Not reliable provider." — 1.0/5

> **Facundo** | *28 février 2025* | Services financiers | Taux de recommandation : 0.0/10
> 
> **Avantages**: Nothing. The service is average the customer service the worst I had ever try.
> 
> **Inconvénients**: They blocked our account with no prior notice or explanation, we lost all the services connected and generated a huge problem for our services and to all our customers
> 
> Really poor. They hide prices, they charge more than advertised and the blocked the services with no prior notice nor explanation, exposing us to huge contingencies.

-----

### "Great service, great price" — 5.0/5

> **Chris** | *29 novembre 2018* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: Fantastic pricing when purchasing in bulk with a very easy to use interface.
Reporting is excellent and it's easy to find out the status of messages sent.
> 
> **Inconvénients**: Perhaps provide more 'plugins' to various different pieces of software to widen availability.
> 
> Very polite customer service, very easy to deal with. Very pleased after moving away from our previous provider.

-----

Page : 1/8\
Suivant: [Page suivante](https://fr.capterra.ca/software/160795/messagebird?page=2)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/160795/messagebird)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/160795/messagebird> |
| de-AT | <https://www.capterra.at/software/160795/messagebird> |
| de-CH | <https://www.capterra.ch/software/160795/messagebird> |
| en | <https://www.capterra.com/p/160795/Bird/> |
| en-AE | <https://www.capterra.ae/software/160795/messagebird> |
| en-AU | <https://www.capterra.com.au/software/160795/messagebird> |
| en-CA | <https://www.capterra.ca/software/160795/messagebird> |
| en-GB | <https://www.capterra.co.uk/software/160795/messagebird> |
| en-IE | <https://www.capterra.ie/software/160795/messagebird> |
| en-IL | <https://www.capterra.co.il/software/160795/messagebird> |
| en-IN | <https://www.capterra.in/software/160795/messagebird> |
| en-NZ | <https://www.capterra.co.nz/software/160795/messagebird> |
| en-SG | <https://www.capterra.com.sg/software/160795/messagebird> |
| en-ZA | <https://www.capterra.co.za/software/160795/messagebird> |
| es | <https://www.capterra.es/software/160795/messagebird> |
| es-AR | <https://www.capterra.com.ar/software/160795/messagebird> |
| es-CL | <https://www.capterra.cl/software/160795/messagebird> |
| es-CO | <https://www.capterra.co/software/160795/messagebird> |
| es-CR | <https://www.capterra.co.cr/software/160795/messagebird> |
| es-DO | <https://www.capterra.do/software/160795/messagebird> |
| es-EC | <https://www.capterra.ec/software/160795/messagebird> |
| es-MX | <https://www.capterra.mx/software/160795/messagebird> |
| es-PA | <https://www.capterra.com.pa/software/160795/messagebird> |
| es-PE | <https://www.capterra.pe/software/160795/messagebird> |
| fr | <https://www.capterra.fr/software/160795/messagebird> |
| fr-BE | <https://fr.capterra.be/software/160795/messagebird> |
| fr-CA | <https://fr.capterra.ca/software/160795/messagebird> |
| fr-LU | <https://www.capterra.lu/software/160795/messagebird> |
| it | <https://www.capterra.it/software/160795/messagebird> |
| ja | <https://www.capterra.jp/software/160795/messagebird> |
| nl | <https://www.capterra.nl/software/160795/messagebird> |
| nl-BE | <https://www.capterra.be/software/160795/messagebird> |
| pt | <https://www.capterra.com.br/software/160795/messagebird> |
| pt-PT | <https://www.capterra.pt/software/160795/messagebird> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada aide des millions de professionnels à trouver le bon logiciel. Découvrez les avis, les notes et les listes exhaustives d'outils informatiques.","email":"info@fr.capterra.ca","url":"https://fr.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://fr.capterra.ca/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Bird","description":"Une plateforme de communication cloud connectant plus de 15 000 entreprises à leurs clients par l'intermédiaire du SMS, de la voix sur IP et de l'API de chat les plus rapides et les plus fiables du monde.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/30831fb0-1b7c-467d-b9d2-d1f9ee79ed63.png","url":"https://fr.capterra.ca/software/160795/messagebird","@id":"https://fr.capterra.ca/software/160795/messagebird#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://fr.capterra.ca/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":157},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://fr.capterra.ca/software/160795/messagebird#faqs","@type":"FAQPage","mainEntity":[{"name":"Qui utilise Bird?","@type":"Question","acceptedAnswer":{"text":"Toutes les entreprises ayant des aspirations mondiales de communication client","@type":"Answer"}}]},{"@id":"https://fr.capterra.ca/software/160795/messagebird#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Plateformes SMS marketing","position":2,"item":"/directory/30842/sms-marketing/software","@type":"ListItem"},{"name":"Bird","position":3,"item":"/software/160795/messagebird","@type":"ListItem"}]}]}
</script>