--- description: BirdSeed : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BirdSeed - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de chat (clavardage)](/directory/30797/live-chat/software) > [BirdSeed](/software/161106/birdseed) # BirdSeed Canonical: https://fr.capterra.ca/software/161106/birdseed Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/161106/birdseed?page=2) > Un outil d'engagement pour sites web gratuit et tout-en-un : 12 outils compris dans un bouton. > > Conclusion : 18 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise BirdSeed? BirdSeed peut être utilisé par n'importe quel site web de ventes qui cherche à augmenter ses taux de conversion ainsi que par des applications web qui souhaitent créer une expérience d'assistance plus qualitative. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 18 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: BirdSeed - **Pays**: Winter Springs, É.-U. - **Fondé**: 2016 ## Contexte commercial - **Type de licence**: (Version gratuite disponible) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Clavardage et messagerie - Clavardage proactif - Formulaire hors ligne - Third-Party Integrations - Transferts/Routage ## Intégrations (1 au total) - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) ## Logiciels similaires 1. [monday.com](https://fr.capterra.ca/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 3. [Constant Contact](https://fr.capterra.ca/software/31898/constant-contact) — 4.3/5 (2913 reviews) 4. [Brevo](https://fr.capterra.ca/software/132996/brevo) — 4.6/5 (3411 reviews) 5. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) ## Avis ### "So many little engagement widgets in one thing\!" — 5.0/5 > **Cherlyn** | *29 août 2019* | Formation et accompagnement professionnel | Taux de recommandation : 10.0/10 > > **Avantages**: I couldn't have imagined this myself. What a great, innovative piece of software\! I was looking for something to replace my tawk.to chat tool, and found this. It so smoothly gives my site visitors exactly what they need immediately, it's almost divine\! I am greatly excited about the uses of this tool once my site gets more traffic. > > **Inconvénients**: Really, there's nothing to dislike about it. I am impressed and pleased with the tool. > > Great\! I know that site visitors coming to my site want to get their information immediately, as well as possibly get in touch, so this meets all of their needs. ----- ### "What a great sales/support tool for your site" — 5.0/5 > **Dustin** | *16 août 2019* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Love the knowledge base and video features. The tool does a great job of giving you a support dashboard/chat bubble for your site. > > **Inconvénients**: Wish it had more native integrations with other applications. It does have Zapier ($$$) which helps, but it is still limiting. > > Easy to setup and install on your website. So far it has been a cool addition to my website. ----- ### "Nice all in one platform\!" — 3.0/5 > **Utilisateur vérifié** | *23 juillet 2019* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: I loved that I would allow me to add a chat function to my site that I could customize to send clients to different places. Being able to schedule meetings directly in the chat was really nice. There are lots of helpful tools to help you connect with and direct customers. > > **Inconvénients**: It seemed a bit glitchy when I first started to use it. The chats wouldn't load or I wouldn't get notifications for the chats, which defeats the purpose. I would love if this integrated with something like Slack and even messenger to have a unified chat inbox. ----- ### "Keep potential and current clients engaged and up to date - even if you're unavailable." — 5.0/5 > **Matthew** | *31 août 2022* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Normal chatbots are very basic, offering simple back and forth text discussions. BirdSeed expands on this, offering a large selection of ways to connect with customers, cut down on admin tasks and provide specific call to actions. I have used Birdseed to allow potential clents to schedule meetings without going back and forth over email or chat, and provided an FAQ system where users can find answers to common questions themselves. I have also displayed a latest video on the app which got a number of positive comments. I don't use BirdSeed to its full potential, but only using a few of the features it offers saves a large amount of time (and I believe gives more satisfied customers). While I'm using the paid offering, the free solution is suitable for many businesses and is far more feature rich then alternatives. I found BirdSeed easy to set up and maintain. > > **Inconvénients**: In the past there were a few instances where the widget seemed slow to load, but this hasn't been an issue for some time (8 months plus). ----- ### "If you hate bots and want a simple tool for Leads, this is it." — 5.0/5 > **Cristian** | *16 février 2022* | Conseil en gestion | Taux de recommandation : 9.0/10 > > **Avantages**: I love the granularity of having 12+ tools under the same roof. The UX inside and for the customer, are great an needs to mention. Is simple, and deployment is awesomely fast. > > **Inconvénients**: I like the app to work on autopilot. The Chat can work better in iOS app when someone ring the bell. I say it needs more work in integrations, not zapier i mean. Specially to CRMs like Keap that can send automatic e-mails in case of an emergency. > > Overall is a great tool. I like it and it works. Would be better to have a ground integration with different CRMs out there. Also will be great to have more native tools like Whatsapp and Messenger. By all means, it works fine and specially if you hate bots like me. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/161106/birdseed?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/161106/birdseed) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées