--- description: SpotHero : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SpotHero - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de parking](/directory/30815/parking-management/software) > [SpotHero](/software/161170/spothero) # SpotHero Canonical: https://fr.capterra.ca/software/161170/spothero Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/161170/spothero?page=2) > Solution de stationnement pour gérer la conformité, réduire les frais, automatiser les remboursements, etc. > > Conclusion : 51 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise SpotHero? Les conducteurs qui souhaitent réserver un stationnement hors rue toutes les heures, tous les jours ou tous les mois à des tarifs réduits. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 51 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 3.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: SpotHero - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 0,01 $ US - **Type de licence**: (Version gratuite disponible) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Billetterie - Gestion des reçus - Gestion des réservations - Traitement des paiements ## Ressources d'aide - Chat/Clavardage ## Category - [Logiciels de gestion de parking](https://fr.capterra.ca/directory/30815/parking-management/software) ## Logiciels similaires 1. [SMS Valet](https://fr.capterra.ca/software/189003/sms-valet) — 4.8/5 (17 reviews) 2. [AutoVu](https://fr.capterra.ca/software/148491/autovu) — 4.0/5 (1 reviews) 3. [PARIS](https://fr.capterra.ca/software/140336/paris) — 1.0/5 (1 reviews) 4. [AirGarage](https://fr.capterra.ca/software/185841/airgarage) — 4.0/5 (4 reviews) 5. [Ballparc](https://fr.capterra.ca/software/170999/ballparc) — 4.6/5 (5 reviews) ## Avis ### "Find another option" — 1.0/5 > **Alan** | *16 octobre 2025* | Comptabilité | Taux de recommandation : 1.0/10 > > **Avantages**: Finds a variety of parking spots with some in convenient locations to wherever you are staying in the city > > **Inconvénients**: They tow your vehicle. Also, It can be complicated to figure out how to gain access if it is inside a garage. > > We had a valid reservation with SpotHero but managed to make a simple entry error for the plate. No validation against your profile just "poof" your vehicle is gone. Four hours, towing fee, Lyft fee later we recovered it. They refused compensation. Don't let this happen to you, use another method to find parking. ----- ### "A must-have must-use app for every time one needs to park in a big city" — 5.0/5 > **Ash** | *29 juin 2021* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Availability - broad coverage (many cities, and several parking lots per city) Intuitive - if one can navigate using GPS, one can use this app very easily No price gouging (from what I can tell) > > **Inconvénients**: Needs network connectivity at the parking site, so if WiFi is not readily available, one will need to rely on mobile data (which can be expensive) > > Solves the problem of searching for reasonable/available parking once one has arrived at the destination, by actually planning ahead, and reserving a spot at the parking lot of one's choice, and just following GPS directions to that parking lot. Easy. ----- ### "Convenient and user friendly" — 5.0/5 > **Frank** | *9 juillet 2025* | Produits pharmaceutiques | Taux de recommandation : 8.0/10 > > **Avantages**: Very easy to create an account and start using the app to make reservations. Instructions and descriptions were easy to follow. > > **Inconvénients**: There was some confusion in communicating with the attendants about the QR code found on the app after reservation is complete. > > Overall, very good experience. Easy to use and very convenient to use for planning ahead for travel. ----- ### "RUN AWAY FROM SPOTHERO" — 1.0/5 > **Paul** | *5 juillet 2025* | Organisme social ou civique | Taux de recommandation : 0.0/10 > > **Avantages**: Beware of this terrible app. I entered my CC info to get price info, saw that it was outrageously expensive so I left. Spothero charged my card anyway and for the last two months I've been trying to get my money back but Spothero refuses to do so and submitted my CC info to my credit card as proof of me using this HORRENDOUS App. I tried a supervisor today and he was just as useless and unprofessional. IF U SEE SPOTHERO, run away > > **Inconvénients**: Customer Service, supervisor, bogus charges, difficulty getting help, unproffesional, poorly trained personnel > > Absolutely a nightmare. Do not use this bogus app. I'm still trying to get my money back but Spothero refuses to do the right thing ----- ### "My "go-to" app when searching for parking" — 5.0/5 > **Richard** | *22 janvier 2025* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: SpotHero makes it extremely easy to find parking in major cities. The app does a great job providing options and I appreciate that usually the time is extended automatically to allow for more flexibility. Easy to use and extremely efficient. > > **Inconvénients**: On a few occasions, I've been confronted with a full lot despite my use of SpotHero. It feels as though the "reservation" through SpotHero should take precedence, but that's not always the case. Getting refunded in those situations has been relatively easy. > > SpotHero makes it extremely easy to find parking in major cities. The app does a great job providing options, and I appreciate that the time is usually extended automatically to allow for more flexibility. It's easy to use and extremely efficient. It's my "go-to" when visiting Boston, New York, and other major cities. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/161170/spothero?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/161170/spothero) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées