--- description: FIELDBOSS : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FIELDBOSS - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [FIELDBOSS](/software/162005/fieldboss) # FIELDBOSS Canonical: https://fr.capterra.ca/software/162005/fieldboss Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/162005/fieldboss?page=2) > Un logiciel conçu sur MS Dynamics qui combine des fonctionnalités de gestion des ventes, service client, mobilité pendant les interventions et suivi des équipements. > > Conclusion : 11 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise FIELDBOSS? Les entreprises de services CVC (chauffage, ventilation et climatisation), d'ascenseurs et de services de générateurs commerciaux. 20 à 200 employés. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 11 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Rimrock Corporation - **Pays**: Toronto, Canada - **Fondé**: 1989 ## Contexte commercial - **À partir de**: 20 000,00 $ - **Public cible**: 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, français - **Pays disponibles**: Canada, Irlande, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de clients - Base de données de contacts - Devis - Facturation - GPS - Gestion de la conformité - Gestion des documents - Gestion des expéditions - Gestion des ordres de travail - Gestion des stocks - Gestion des techniciens - Gestion des tâches - Historique des services - Planification - Planification de la maintenance - Routage - Signature électronique - Suivi des projets - Suivi du temps en ligne ## Intégrations (2 au total) - Dynamics 365 - Dynamics 365 Business Central ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique ## Category - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) ## Catégories connexes - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) - [Logiciels pour entrepreneurs](https://fr.capterra.ca/directory/30853/contractor-management/software) - [Logiciels CVC](https://fr.capterra.ca/directory/30107/hvac/software) ## Logiciels similaires 1. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [BuildOps](https://fr.capterra.ca/software/194155/buildops) — 4.5/5 (151 reviews) 3. [Simpro](https://fr.capterra.ca/software/10529/simpro-enterprise) — 4.0/5 (145 reviews) 4. [FieldPulse](https://fr.capterra.ca/software/153475/fieldpulse) — 4.6/5 (411 reviews) 5. [mHelpDesk](https://fr.capterra.ca/software/77264/mhelpdesk) — 4.3/5 (823 reviews) ## Avis ### "FIELDBOSS and Elevators" — 5.0/5 > **Matt** | *6 décembre 2023* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: The know field service and the elevator industry. Built on a Microsoft platform offering security and robustness. Accessible from anywhere on any device. Real-time access to data. Power BI reports and dashboards. Integrated with Business Central for Accounting. Views are easily configurable by end users. Mature sales and implementation teams. Customer-focused and knowledgeable support team. They listen to their customers. > > **Inconvénients**: I don't have a lot of cons or complaints regarding FIELDBOSS. Certainly, we had our issues during implementation, but nothing was unique to FIELDBOSS. Any issues or requests we had were responded to quickly. General observations for any implementation... document your processes ahead of time, spend a lot of time cleaning your data, and do not try to implement every feature at the same time. > > Two words... "no regrets." The product and the FIELDBOSS team met or exceeded our expectations. If I had to decide again, I would definitely select FIELDBOSS. ----- ### "FieldBoss Review" — 4.0/5 > **Deneen** | *16 octobre 2023* | Équipements publics | Taux de recommandation : 10.0/10 > > **Avantages**: For me, the ability to download data is most important. I like the transparency of the system. We are able to see what is going on. The ease of processing paperwork with views and dashboards. FieldBoss allows us to improve our processes. > > **Inconvénients**: Would like to see more ability to build reports in FieldBoss instead of downloading into excel. Reports that have no short learning curve. The most difficult thing about FieldBoss is the learning curve. For someone who does not have their process well defined it can be complicated. The most difficult part of the integration is the data migration. You need to actually have data to migrate. > > We have been able to improve processes and scorecard metrics. ----- ### "Review" — 4.0/5 > **Melissa** | *18 octobre 2023* | Construction | Taux de recommandation : 8.0/10 > > **Avantages**: The ability to group items together for purposes of review...WO's, projects, etc. Helps to get an overall picture. > > **Inconvénients**: Some of the titles are interchangeable within different forms which makes it a little bit more challenging to define specific titles...Customer/account are used interchangeably in different forms, but what customer means in one form does not mean the same in the other form. The platform is very open so there is lots of room for things to be reopened and changed. This makes it hard to lock down a point in time. > > FB has allowed for a more robust system in the sense of tracking projects, or quotes to WO's to invoices. ----- ### "Business in Real Time and in Full Colour" — 5.0/5 > **Stephen** | *16 octobre 2023* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: When we looked at FIELDBOSS we realized its workflows were extremely well interconnected. We knew immediately FIELDBOSS could help us improve our workflows, our productivity and our performance. In an industry where pricing is highly competitive our advantage comes from the efficiencies we create delivering our service. FIELDBOSS plays an integral role in giving us the edge we need, providing data in real time and allowing us to see our business metrics in full colour. > > **Inconvénients**: Not much. There were somethings still in development at the time such as progress billing functionality and purchase orders tracking. I'm aware no system is an answer to everything but these two areas were going to be key for us. FIELDBOSS make a commitment to develop these areas and they are now an integral part of our FIELDBOSS experience. > > As an ERP it has been great but I liked to switch to talking about their support team. We have seen the FIELDBOSS team grow and our favorite points of contact move on to bigger roles in the company. We always had a concern that the new person would not offer the same level of support but we've been proven wrong time and time again. The culture they have and the standards they set are consistent and this builds a strong bond between our companies. ----- ### "FIELDBOSS in the Elevator Industry" — 5.0/5 > **Jeff** | *11 novembre 2023* | Eau/gaz/électricité | Taux de recommandation : 10.0/10 > > **Avantages**: Their team has been very collaborative and supportive during a challenging rollout process. The product itself offers a seamless cloud experience while providing a level of data visibility that our organization could have only dreamed of under prior ERPs. > > **Inconvénients**: Very little to report on the con side. Like all rollouts we have experienced so hiccups - but these are almost exclusively from our users not following the new process set for them during the rollout. > > Highlly positive experience with the team, we will be continuing to rollout the product to further businesses over the coming year. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/162005/fieldboss?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/162005/fieldboss) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées