Leapwork

Pas du tout convaincus de la plus-value de cette solution (

Avantages :

L'outil de capture est vraiment puissant

Inconvénients :

- très cher, à ce prix autant former les testeurs "manuels" sur du Cypress ou Playwright - courbe d'apprentissage longue - pas adapté aux petites équipes agiles - très difficile d'exploiter le potentiel de toutes les fonctionnalités - l'approche low-code s'est avérée être un problème et non un atout

Leapwork: Scriptless Tool for Automation Quick and Fast

Commentaires : My overall experience has been good and we have been using it for more than 3 years now and we moved from standard license to enterprise one.

Avantages :

1. Scriptless framework 2. Easy version tracking 3. Very good support in their website. 4. Reusable sub flow created by anyone in team can be resued by anyone else.

Inconvénients :

1. Image recognition can be improved. 2. Sending email using attachment can be made easier rather than using powershell.

Focus on making tests and not only writing test code

Commentaires : Leapwork has solved a big problem for my team in regards to performing our user acceptance testing on new releases and upgrades of the software are responsible for deploying. The platform feels a little immature at terms in terms of the community support but there is a very solid foundation there to grow on.

Avantages :

I think that the codeless interface is a brilliant idea and increases the efficiency of the testing team significantly. For my team, where testing is just one of the responsibilities we have when upgrading and patching the product, we don't want to start training people up on programming languages so that they could start writings tests. With Leapwork the learning curve is very shallow and people can get started right away. I am impressed with the selection of blocks that have been included and haven't required any functionality so far that there wasn't either a block for or a could make a simple sub-flow for. The strategy editor, which is used to decide how to identify the GUI elements being manipulated, is really really clever!

Inconvénients :

The debugging functionality needs to be improved. When running complicated flows with mutiple sub-flows inside, when a bug occurs it is difficult to dig down into the sub-flow where the problem occured, and even when you've reached it there is no context specific data on the variables feeding into or out of the trouble making block. I don't think that their approach to customer support is correct, and I have spent hours spinning my wheels as I carried out long conversations with their support stuff via a chat window on their homepage. Some of the initial steps that are required, like making a test flow to log onto the Leapwork agent server, were not clearly explained.

Can't get anyone to acknowledge me from the company so...

Commentaires : After we signed the contract, we quickly realized that the workflows we were trying to automate were not stable enough to leverage the platform. That's on us. They reached out once, presumably when they could see that we were no longer using the platform to see if they could re-engage us, but it wasn't a fit. We told them on the call that the platform wasn't a fit and our intent was to not renew. Months after the contract term came and went, they invoiced us for the renewal via a canned email. I replied and said our intent was not to renew and there was never a reply. We received a series of canned emails with invoices and I replied to each asking for a human being to respond and acknowledge me, but that never happened. They have since sent our account to collections for the renewal, and invoiced us yet again for the next contract renewal. I know this company is all for automation, but it would be nice if you could work with a human when things aren't working. Even if the first notice was not in writing, they received several emails of our intent on the second renewal. They seem disorganized and overly automated.

Avantages :

The functionality of the platform was as expected. We chose to engage with Leapwork to help us automate some web-based processes, and admittedly that's not their bread and butter.

Inconvénients :

Lack of communication and customer service.

LEAPWORK Has Helped Us Create Better Software

Commentaires : We are automating the tests for our digital contract platform to make sure our agents in the field always have a reliable software that doesn't have any bugs or issues. We have been able to create tests to cover all of our compliance for each state so that our agents and funeral homes are always 100% compliant with the contracts they create.

Avantages :

- Ability to create automated tests for a thick client - User friendly views for creating tests from a flowchart - The ability to scheduled tests

Inconvénients :

- Scheduled tests couldn't deliver notifications to multiple emails - Email validation was very strict. - Electronic signature image recognition was slow and timed out frequently