--- description: CAKE Guest Manager : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CAKE Guest Manager - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de restaurant](/directory/20026/restaurant-management/software) > [CAKE Guest Manager](/software/162819/mad-mobile-guest-manager) # CAKE Guest Manager Canonical: https://fr.capterra.ca/software/162819/mad-mobile-guest-manager Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/162819/mad-mobile-guest-manager?page=2) > Système de gestion des listes d'attente, des réservations et des tables de restaurant pour vous aider à éliminer les départs et à accueillir jusqu'à 7 % de clients supplémentaires. > > Conclusion : 19 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CAKE Guest Manager? Les restaurants qui souhaitent améliorer la façon dont ils gèrent leur liste d'attente, tout en améliorant la gestion de leurs tables et en optimisant leur processus de réservation. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 19 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Mad Mobile ## Contexte commercial - **À partir de**: 79,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Alertes/Notifications - Base de données de clients - Définition des priorités - Gestion de table - Gestion des réservations - Kitchen/Menu Management - Liste d'attente publique - Point de vente (PDV) - Rappels - Rapports et statistiques - Réservation en ligne - Self Check-In/Check-Out - Suivi du statut des listes d'attente - Suivi du temps d'attente ## Intégrations (11 au total) - 7shifts - CAKE - CheddrSuite - DoorDash for Merchants - FreedomPay - Paytronix - QuickBooks Online Advanced - Restaurant365 - Spendgo - Worldpay for Enterprise - Xero ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion de restaurant](https://fr.capterra.ca/directory/20026/restaurant-management/software) ## Catégories connexes - [Logiciels de gestion de restaurant](https://fr.capterra.ca/directory/20026/restaurant-management/software) - [Logiciels pour listes d'attente](https://fr.capterra.ca/directory/31495/waitlist/software) ## Logiciels similaires 1. [Now Book It](https://fr.capterra.ca/software/220182/now-book-it) — 4.9/5 (57 reviews) 2. [Yodeck](https://fr.capterra.ca/software/1011679/yodeck) — 4.9/5 (4611 reviews) 3. [Restroworks](https://fr.capterra.ca/software/142877/restroworks) — 4.9/5 (568 reviews) 4. [Genius](https://fr.capterra.ca/software/195074/Genius-for-Restaurants) — 4.5/5 (185 reviews) 5. [Snappy POS](https://fr.capterra.ca/software/1025131/snappy) — 4.9/5 (18 reviews) ## Avis ### "It's been great\!" — 5.0/5 > **robert** | *22 juin 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use. Very reliable. It hasn't crashed in a year and a half. It keeps track of guests information to run advertising campaigns. > > **Inconvénients**: I wish it would work on android systems. It would also be nice if the pos system would update the guest management system ie. When the server prints the check it shows on guest management system or when the check is paid it updates. > > Tracking guests information and the frequency of which they dine with us. ----- ### "Guest manager makes utilizing your tables simple and easy." — 5.0/5 > **Sue Ann** | *21 juin 2018* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: I love The online reservations and the ease of table assignments when reservations are made. Customer service has always been super helpful also and they reprogrammed my app for me to fit my needs. > > **Inconvénients**: That you have to manually clear out tables after someone checks out. When tables check out, I would Like for the table on the floor map to clear. It did, but after the latest update it does not. > > Having online reservations is a huge plus in my establishment. We have long waits on the weekend and this allows my customers to put their name on the lists with ease and without having to make a phone call and tying up our lines. ----- ### "Deployment = Nightmare" — 2.0/5 > **Cody** | *23 avril 2021* | Restaurants | Taux de recommandation : 0.0/10 > > **Avantages**: Ease of use, inexpensive. This form would like me to list more pros however there are none. > > **Inconvénients**: Apple Store only, no web portal floorplan management, customer support, average call handling time 45 minutes to weeks. > > Platform itself is decent and operable besides requiring Apple products for usage. Customer support, onboarding errors, representative responses are the worst out of any vendor I have personally ever experienced. ----- ### "Guest Manager has added the best options for our customers to dine with us." — 5.0/5 > **Chad** | *14 juin 2018* | Taux de recommandation : 9.0/10 > > **Avantages**: It provides all the functions we need to operate efficiently. The flexibility of the program is quite nice. > > **Inconvénients**: We would like to be able to view historical data from prior days through the app. It would also be nice to correct mistaken entries to provide more accurate numbers. Being able to look up customer data from the app would also be nice. This would be aside from when a reservation is made. > > We retain more customers by giving them the flexibility to leave the premises while they wait. It allows regular customers to make reservations during the busy tourist season so they can still dine with us. ----- ### "Perfect" — 5.0/5 > **Christine** | *27 juin 2018* | Restaurants | Taux de recommandation : 10.0/10 > > **Avantages**: Fast ...easy ... Perfect Love that I could send my guests info about directions, parking, etc... I would recommend to every bussiness that seats guests > > **Inconvénients**: Disconnects some times There is really no negativity with cake guest management at all ..sorry we love it so much. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/162819/mad-mobile-guest-manager?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/162819/mad-mobile-guest-manager) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées