---
description: Newired : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Newired - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CEM (Customer Experience Software)](/directory/30671/customer-experience/software) > [Newired](/software/163192/newired)

# Newired

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> L'éditeur conçoit des outils entièrement sans code pour aider les entreprises à former et à intégrer les utilisateurs sur des applications web.
> 
> Conclusion : 14 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Newired?

Le marché des entreprises, les entreprises privées et publiques, les éditeurs de logiciel (SaaS également) et les entreprises qui exigent le plus haut niveau de sécurité.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 14 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.4/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Newired
- **Pays**: Turin, Italie
- **Entreprise fondée en**: 2015

## Contexte commercial

- **À partir de**: 206,00 $ US
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site)
- **Langues**: anglais
- **Pays disponibles**: Albanie, Allemagne, Andorre, Autriche, Belgique, Bosnie-Herzégovine, Brésil, Bulgarie, Bélarus, Canada, Chypre, Cité du Vatican, Croatie, Danemark, Espagne, Estonie, Finlande, France, Gibraltar, Groenland et 36 de plus

##  Fonctionnalités

- Aide contextuelle
- Apprentissage asynchrone
- Apprentissage synchrone
- Ciblage du public
- Création de contenu
- Enquêtes et feedback
- Formation sur application
- Gestion de la conformité
- Gestion de la formation
- Gestion des commentaires
- Gestion des commentaires négatifs
- Gestion des documents
- Gestion des enquêtes et sondages
- Gestion des lancements
- Gestion des performances
- Gestion des tâches
- Intégration de l'utilisateur
- Manuel de l'employé
- Outils en libre-service
- Parcours et suivi d'apprentissage
- Portail des apprenants
- Portail libre-service
- Rapports et analyses
- Tableau de bord
- Tableau de bord d'activités
- Tests et évaluations
- Visualisation de données

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software)

## Catégories connexes

- [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software)
- [Plateformes d'adoption digitale](https://fr.capterra.ca/directory/31638/digital-adoption-platform/software)
- [Outils de formation](https://fr.capterra.ca/directory/10008/training/software)
- [Outils d'intégration des employés](https://fr.capterra.ca/directory/30819/onboarding/software)
- [Logiciels de pilotage du changement](https://fr.capterra.ca/directory/30958/change-management/software)

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3. [Userlane](https://fr.capterra.ca/software/157465/userlane) — 4.5/5 (47 reviews)
4. [Workday HCM](https://fr.capterra.ca/software/66908/workday-hcm) — 4.5/5 (1749 reviews)
5. [ELMO Software](https://fr.capterra.ca/software/161821/elmo-software) — 4.5/5 (248 reviews)

## Avis

### "Newired – Empowering users of web-based application to act effectively." — 5.0/5

> **Utilisateur vérifié** | *3 avril 2019* | Conseil en gestion | Taux de recommandation : 10.0/10
> 
> **Avantages**: Newired Journey and Tips allows to inject tips and guidance directly into the web-application's user interface - specifically in the context they need. This can not only help new users and irregular users to use the application more effectively and thus ensuring correct usage and more effectiveness, but also reduces need for upfront training and load on support. What is especially nice is that the guidance can be across divers web-application empowering a smoother guided user experience. In a world where the rhythm of software changes / releases is ever more increasing parallel to the digitalization of ever more  processes in companies driven by ever faster time to market needs, Newired may become key to keep users engaged and focused.
> 
> **Inconvénients**: As the software is disrupting in a way with current practices the “owner” of such software is not always clear. The business cases of its usage – even though it is always about user experience is varied as it affects various fields – ie. deployment, training, change initiatives, process “control”, support etc. On the other hand the aim of Newired is however always to ease the life of the user, which makes it very attractive.
> 
> Newired is a highly dynamic enterprise with full commitment to make the customer happy, learning fast from feedback from the field and supplying high quality software with guiding principles of code free (that is easy to learn), low invasive (that is very very  low integration need) and build for security.

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### "Newired is among the best digital adoption platforms\!" — 5.0/5

> **Kammy** | *20 juillet 2021* | Logiciels | Taux de recommandation : 10.0/10
> 
> **Avantages**: What I like the best about the software is that it's fairly easy to use and implement even on small scale. You can use it with multiple websites. And it's relatively intuitive.
> 
> **Inconvénients**: Onboarding to Newired could be improved.
> 
> Newired allows people to experience the product in real time. And in comparison with other digital adoption platforms it's fairly easy to use even if one is not a programmer. The most important benefit to using Newired is that their customer service is fantastic.

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### "We are implementing just now.  Some issue raised hopefully under solution" — 3.0/5

> **Giovanni** | *12 novembre 2019* | Services et technologies de l'information | Taux de recommandation : 7.0/10
> 
> **Avantages**: The ultimate goal of the application is great. It can solve many adoption problems and avoid th epainfull speed-up user manuals preparation.
> 
> **Inconvénients**: Current product maturity and documentation available to implementation partners and customers.
> 
> See pros.

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### "The best digital adoption platform" — 5.0/5

> **Riccardo** | *20 juillet 2021* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: easy to use, easy to deploy, best overall
> 
> **Inconvénients**: I would like to have more styles editing features

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### "Great value and easy setup" — 5.0/5

> **Martin** | *26 juillet 2021* | Services et technologies de l'information | Taux de recommandation : 7.0/10
> 
> **Avantages**: I was very pleased how easy is to setup very interactive onboarding tool.
> 
> **Inconvénients**: No cons found. Everything works as expected.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/163192/newired)

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