--- description: Business VoiceEdge : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Business VoiceEdge - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de VoIP](/directory/30940/voip/software) > [Business VoiceEdge](/software/163406/business-voiceedge) # Business VoiceEdge Canonical: https://fr.capterra.ca/software/163406/business-voiceedge Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/163406/business-voiceedge?page=2) > Solution d'autocommutateur téléphonique privé qui aide les PME à passer des appels en utilisant un numéro de téléphone professionnel sur plusieurs sites distants. > > Conclusion : 52 utilisateurs lui ont donné la note de **2.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Business VoiceEdge? Solution d'autocommutateur téléphonique privé dans le cloud qui aide les PME à passer des appels en utilisant un numéro de téléphone professionnel sur des sites distants avec routage des appels, conférences audio, transfert d'appels, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **2.8/5** | 52 Avis | | Simplicité | 2.8/5 | D'après l'ensemble des avis | | Support client | 2.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 2.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 2.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 50% | (5/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Comcast - **Pays**: Philadelphia, É.-U. ## Contexte commercial - **À partir de**: 29,95 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Enregistrement des appels - Filtrage d'appels - Gestion des centres d'appel - IVR - Liaisons SIP - Routage des appels - Suivi des appels ## Category - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) ## Catégories connexes - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) - [Logiciels de communications unifiées](https://fr.capterra.ca/directory/31035/unified-communications/software) ## Logiciels similaires 1. [Dialpad](https://fr.capterra.ca/software/190976/dialpad-sell) — 4.2/5 (569 reviews) 2. [Aircall](https://fr.capterra.ca/software/144486/aircall) — 4.2/5 (461 reviews) 3. [Weave](https://fr.capterra.ca/software/141842/weave) — 4.3/5 (672 reviews) 4. [CloudTalk](https://fr.capterra.ca/software/182004/cloudtalk) — 4.4/5 (269 reviews) 5. [Phone.com](https://fr.capterra.ca/software/147610/phone-com) — 3.6/5 (72 reviews) ## Avis ### "Great phone system" — 4.0/5 > **Emily** | *29 mai 2018* | Taux de recommandation : 7.0/10 > > **Avantages**: Business VoiceEdge is very useful. Once you figure out how to use it. It has really helped cutting down on scam phone calls that come thru our phone system after hours. I love the functionality and customisability of the system. > > **Inconvénients**: At first using this system can be extremely frustrating. I can't count the amount of time I spent on the phone with customer service trying to understand. Customer service is great once you get to the actual person which can take a long time. ----- ### "We love Business VoiceEdge\! We know that our phone system is as professional as can be\!" — 5.0/5 > **Adriana** | *25 juin 2018* | Taux de recommandation : 9.0/10 > > **Avantages**: I love that we are able to set up different options for when our business is closed or for holidays. > > **Inconvénients**: The price. VoiceEdge added to our telephone/internet expense. Comcast always has specials and promotions for new services but the expense increases after the promotion expires. I would like to have a set price that does not vary so much from year to year. > > This is a cutting-edge phone system. We are able to manage our phones from our cell phone, messages, lines, conference, etc. ----- ### "Not A Great VOIP option for the Money" — 3.0/5 > **Chris** | *26 mars 2019* | Machines | Taux de recommandation : 2.0/10 > > **Avantages**: The only thing I like about this software is that once it is fully configured it is pretty much set it and forget it. > > **Inconvénients**: This list is long; For starters not allowing IT to fully control the phone is absurd. Working in IT I need to sit on their phone with the support to do the most basic things, like rebooting a phone REMOTELY\! The response i received from a Support Rep was due to some IT admins screwing phones up in their company and calling for help was too much for Comcast to try and troubleshoot so they lock everyone out of remote accessing the phones. Next on the list is business hours scheduling. It is just very confusing and their was no documentation on configuring it in the admin guide or training before implementing. One final con that makes me regret this software is the lack of features and things you can do in other Vendors. Ring Central for instance allows IT to order a phone and pay through the portal and get invoiced after the phone is received without calling and waiting to speak to a representative. This you have to call the 888 number and verify your account then tell them you need a new seat one and give them all the user detail and then you wait 10 or more days to receive the phone and have the user created. > > I would not recommend this to anyone even being a customer personal of Comcast for over 5 years this program needs to be reworked and not every IT department should be penalized over some other admins making mistakes on their configurations. ----- ### "Very fast and at a good price\!" — 5.0/5 > **Hillary** | *4 décembre 2018* | Immobilier commercial | Taux de recommandation : 9.0/10 > > **Avantages**: I love that Comcast is quick and fast. If we have had any problems we have been able to contact Customer support and get the help needed. The price is good for what we are getting\! > > **Inconvénients**: I have enjoyed everything. Customer support did put me on hold for a little while, but other than that no complaints\! > > It was efficient, quick, and easy to use\! I am happy to pay the price for it. ----- ### "Cloud Hosted SIP made easy" — 5.0/5 > **Lucas** | *25 janvier 2019* | Vente au détail | Taux de recommandation : 7.0/10 > > **Avantages**: The best thing with VoiceEdge is no equipment to maintain or worry about > > **Inconvénients**: The sales people have a tendency to overstate what their product is capable of without confirming with the actual engineers.... > > We decided to implement VoiceEdge in our corporate office and c-stores. It's very convenient for the stores to just be able to dial an extension and reach the corporate office ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/163406/business-voiceedge?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/163406/business-voiceedge) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées