--- description: OneSignal : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: OneSignal - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de marketing par courriel](/directory/30013/email-marketing/software) > [OneSignal](/software/163452/onesignal) # OneSignal Canonical: https://fr.capterra.ca/software/163452/onesignal Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/163452/onesignal?page=2) > L’engagement omnicanal des clients confère aux marques axées sur le mobile le pouvoir de fidéliser leurs clients grâce à des messages personnalisés multicanaux. > > Conclusion : 106 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise OneSignal? Les spécialistes du marketing, les chefs de produit et les développeurs des entreprises axées sur le mobile peuvent ainsi personnaliser leurs messages marketing et transactionnels multicanaux sur mesure, sans avoir à consacrer trop de temps à l’ingénierie. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 106 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: OneSignal - **Pays**: Mountain View, É.-U. - **Entreprise fondée en**: 2015 ## Contexte commercial - **À partir de**: 9,00 $ US - **Type de licence**: (Version gratuite disponible) - **Prix**: OneSignal propose une formule gratuite ainsi que plusieurs formules payantes à partir de 9 $/mois, auxquelles s’ajoutent les tarifs d’utilisation des canaux. - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Albanie, Allemagne, Andorre, Arabie saoudite, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Bosnie-Herzégovine, Brunéi, Brésil, Bulgarie, Bélarus, Cambodge, Canada et 86 de plus ## Fonctionnalités - A/B Testing - Actions découlant d'un événement - Alertes/Notifications - Analyse des campagnes - Analyse visuelle - App Notifications - Automatisation du marketing - CAN-SPAM Compliance - Campagnes de drip marketing - Champs personnalisables - Communication multicanal - Envoi de SMS en masse - Gestion de l'expérience client - Gestion de la communication - Gestion des abonnés - Gestion des campagnes - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des modèles - Historique des clients - Logiciels CRM (gestion de la relation client) - Marketing multicanal - Marketing par courriel - Messagerie planifiée - Mobile Optimization - Modèles personnalisables - Notifications poussées - Notifications web - Personnalisation - Personnalisation de messages - Planification des campagnes - Prise en charge de plusieurs langues - Rapports et analyses - Rapports et statistiques - SMS Marketing - SMS Notifications - Segmentation - Segmentation de la clientèle - Suivi de l'engagement - Suivi des conversions - Suivi des courriels - Suivi des interactions - Tableau de bord d'activités - Third-Party Integrations - Éditeur WYSIWYG ## Intégrations (13 au total) - Adobe Analytics - Amplitude - Blueshift - Bubble - Google Analytics 360 - HubSpot CRM - HubSpot Marketing Hub - Microsoft Visual Studio - Mixpanel - Segment - Shopify - WordPress - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Outils de marketing par courriel](https://fr.capterra.ca/directory/30013/email-marketing/software) ## Catégories connexes - [Outils de marketing par courriel](https://fr.capterra.ca/directory/30013/email-marketing/software) - [Logiciels de notification push](https://fr.capterra.ca/directory/30969/push-notifications/software) - [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software) - [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software) - [Logiciels CCM (Customer Communications Management)](https://fr.capterra.ca/directory/31002/customer-communications-management/software) ## Logiciels similaires 1. [Braze](https://fr.capterra.ca/software/155423/appboy) — 4.7/5 (168 reviews) 2. [Xtremepush](https://fr.capterra.ca/software/151231/xtremepush) — 4.5/5 (55 reviews) 3. [CleverTap](https://fr.capterra.ca/software/155737/clevertap) — 4.4/5 (59 reviews) 4. [Customer.io](https://fr.capterra.ca/software/174023/customer-io) — 4.7/5 (87 reviews) 5. [Pushwoosh](https://fr.capterra.ca/software/163449/pushwoosh) — 4.4/5 (21 reviews) ## Avis ### "Push notification central" — 5.0/5 > **Tomás** | *2 juin 2024* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: I found One Signal to be the best option for getting started with push notifications. They provide an excellent, documented SDK for almost any programming language and platform where your project is running. New features were always in place to provide more functionality, and any adjustments needed during the setup process were both easy and valuable. > > **Inconvénients**: For Latin American markets, using WhatsApp is necessary when communicating with your clients. It is a very competitive channel, and the users are often more oriented to be notified and contacted regarding sales and promotions through this channel. This integration is not easy to use in One Singal, even thought they are working to keep up with the competition. > > Excellent; I would recommend that any developer considering using and integrating web, mobile, SMS, or email notifications in their projects look at this platform. You would certainly have your preferred environment covered by their SDK, and the flexibility of the pricing makes it a no-brainer. ----- ### "Popular tool, but limited unless you pay more" — 4.0/5 > **Marcius** | *17 mars 2022* | Marketing et publicité | Taux de recommandation : 5.0/10 > > **Avantages**: OneSignal has many features. So many that in fact it might be overwhelming for people. They not only offer push notifications, but SMS and emails as well... at an extra cost either to them, or a external provider for SMS. You are pretty unlimited with the free plan, but that's where everything stops, because if you need to use this tool beyond the very basic, then you'll need to get on the paid plan. Since it's so popular there is extensive documentations and videos that will show you how to do almost anything you want to do with it. They also have a lot of integrations with various tools. > > **Inconvénients**: Extra costs for tags, which is pretty crazy since a big ecommerce store might have over 500 tags. It does sometimes feel that each feature is added as a "money grab" opportunity, like everything has a price tag. For example Basic A/B testing and Advanced - just so that if you want the advanced one, you must get into the higher plan. > > Depending on what you want, OneSignal might be for you, either for free or pretty expensive, in my opinion. If you want it just as a tool for push notification, then it does it and it does it pretty great. No flaws there. But you do need to know how to use it and integrate it. It's not as straighforward and easy to use as some would like. And if you want more features, depending on what you want, be prepared to pay extra... It's one of the popular solutions for premade apps, so out of necessity I use it, and I might say I even prefer it over Firebase as I didn't encounter as many problems with it as I did when using Firebase. Integrating it with pre-made apps is what made it pretty easy to use for me - but keep in mind that I'm a bit experienced with technical things and can understand them. Even if you're not, there are probably videos you can find that'll guide you through doing whatever you might want to achieve with it. Thank this to the awesome community build around it. ----- ### "Onesignal - The Popular Among All" — 3.0/5 > **Sonu** | *15 avril 2021* | Marketing et publicité | Taux de recommandation : 3.0/10 > > **Avantages**: Onesignal has wide support to almost all kind of platforms, So if you want to use Onesignal for App/Website at the same time this is the best option because they have SDK for every platform and the detailed documentation will help you to implement is quick, They have a WordPress plugin to make your task easy if you are a blogger > > **Inconvénients**: They promised that it will be free for lifetime when I started using OneSignal. It was I think 2016 and since then I gained 70K subscribers then they set the limit of 3)K and then 10K so it just they offered fake promise I guess, If I move to any other platform I lose 70K users otherwise pay for it. > > Initially, it was good, i integrated one signal with App and web but when they announce it's not free things got very difficult and I moved to Truepush ----- ### "Using One Signal to increase user retention" — 5.0/5 > **Victor** | *30 mars 2022* | Presse écrite | Taux de recommandation : 10.0/10 > > **Avantages**: I like the user friendly admin panel for non tech-savvy users and the integration with many services/platforms. > > **Inconvénients**: I tThe pricing model has a big jump between the free version to the next tier. I will think in a mid-cost plan for small and medium size business. > > We are using One Signal to engage visitors of our site and mobile apps. ----- ### "Multi-channel Messaging Program of 2025: OneSignal" — 4.0/5 > **Andrew** | *17 avril 2025* | Design | Taux de recommandation : 10.0/10 > > **Avantages**: OneSignal is a reliable customer engagement platform that support in-app messages, push notifications and SMS in one central repository. > > **Inconvénients**: I slightly dislike that OneSignal free tier allocates less advanced customer engagement features compared to paid plans. ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/163452/onesignal?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/163452/onesignal) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Données structurées