--- description: Engagement Hub : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Engagement Hub - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de relation client](/directory/30906/customer-engagement/software) > [Engagement Hub](/software/163808/engagement-hub) # Engagement Hub Canonical: https://fr.capterra.ca/software/163808/engagement-hub Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/163808/engagement-hub?page=2) > Créez votre plateforme tout-en-un : Engagement communautaire | Gestion des relations avec les parties prenantes | 31 outils de collaboration et de consultation > > Conclusion : 8 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Engagement Hub? Les entreprises qui s'engagent auprès d'une communauté en ligne, des parties prenantes ou des employés. Secteurs des clients : secteur public et gouvernemental Éducation Recherche Planification et développement Motivation des collaborateurs Santé Énergie ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 8 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: My Business App - **Pays**: Balmain, Australie - **Fondé**: 2014 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: allemand, anglais, arabe, basque, bulgare, catalan, chinois, chinois traditionnel, coréen, croate, danois, espagnol, estonien, finnois, français, galicien, grec, hindi, hongrois, hébreu, indonésien, irlandais, islandais, italien, japonais, letton, lituanien, malais, néerlandais, polonais, portugais, roumain, russe, slovène, suédois, tchèque, thaï, turc, ukrainien, vietnamien - **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Automatisation des processus et flux de travail - Contrôles/Permissions d'accès - Fonction de glisser-déposer - Fonctions pour gouvernement - Gestion de contenu - Gestion de la communication - Gestion de la conformité - Gestion des commentaires - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des leads - Gestion des tâches - Historique des clients - Ideation - Importation et exportation de données - Mesure des performances - Modération - Notes et commentaires - Outils de collaboration - Portail libre-service - Prise en charge de plusieurs langues - Rapports et analyses - Rapports et statistiques - Répertoire de membres - Segmentation - Stockage de documents - Stratégie de marque personnalisable - Suivi de l'engagement - Suivi des interactions - Tableau de bord d'activités ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software) ## Catégories connexes - [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software) - [Outils de reporting](https://fr.capterra.ca/directory/30053/reporting/software) - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels pour l'administration](https://fr.capterra.ca/directory/20048/government/software) - [Logiciels de gestion de communautés](https://fr.capterra.ca/directory/30800/community/software) ## Logiciels similaires 1. [Slack](https://fr.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews) 2. [Salesforce Service Cloud](https://fr.capterra.ca/software/136189/salesforce) — 4.5/5 (820 reviews) 3. [Instagram](https://fr.capterra.ca/software/210721/instagram) — 4.7/5 (5144 reviews) 4. [Discord](https://fr.capterra.ca/software/1022442/discord) — 4.6/5 (532 reviews) 5. [uuki](https://fr.capterra.ca/software/1021442/uuki) — 4.6/5 (186 reviews) ## Avis ### "I am a user, i like it." — 5.0/5 > **Utilisateur vérifié** | *6 avril 2021* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Well Designed and easy to use. Supports a better work-life balance and improves productivity. > > **Inconvénients**: No major issues just a few connection problems and a lack of more features. > > very helpful, useful tool to have. ----- ### "Implemented for several clients - excellent software with brilliant stakeholder functionality" — 5.0/5 > **Karenna** | *9 février 2021* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: Unlike other software providers in this space like Engagement HQ or The Hive, Engagement Hub has an integrated stakeholder management system which is incredibly powerful. So on top of all the great tools to engage users on the front end - it makes the administration easier and more impactful. For example, being able to run reports of all users, tagging and segmenting user groups and communicating directly with each or being able to see a report of all the activity a user has undertaken on the site. It makes reporting and especially audit reporting much easier and vastly improves organisations' stakeholder engagement. The other great thing about the software is the team behind it, their passion and their knowledge - they are stakeholder engagement specialists so they understand both the software and what we're trying to achieve on the ground. They've made implementation and deployment simple and the ongoing support is second to none. Over the years I've recommended and implemented this software for many clients and I can't recommend it enough. > > **Inconvénients**: Nothing - all ideas I forwarded were taken up into the development roadmap and often implemented really quickly > > Excellent service and software functionality that outranks all the competitors on the market ----- ### "Not quite what we thought it would be." — 2.0/5 > **Amanda** | *11 décembre 2024* | Gestion d'organisme à but non lucratif | Taux de recommandation : 2.0/10 > > **Avantages**: The ability to make it private for members only, rather than publicly accessible. Members could access information and resources that made it a benefit of membership. > > **Inconvénients**: It was a very manual process to upload information. If you upload something in one project, you cannot transfer that information to another section, it needs to be manually uploaded again. > > The IT team were very responsive to our enquiries, however, this system is not quite what was described. Many members complained about the difficulty in navigating the site, even though training was provided. ----- ### "Verity Nature" — 4.0/5 > **Richie** | *12 décembre 2024* | Services environnementaux | Taux de recommandation : 10.0/10 > > **Avantages**: The ability to capture, record and report on engagement efforts. > > **Inconvénients**: Not knowing how to run dashboard reports. > > Efficient, innovative, smart and cost effective. ----- ### "Domenica Jensen Equis Australia" — 5.0/5 > **Domenica** | *24 janvier 2023* | Conseil en gestion | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use. Functionality. Extensive customisation options. Great integration of people, issues, projects. Ability to showcase our brand visually. Excellent reporting features. > > **Inconvénients**: The email features are great, and we can design some visually pleasing templates. However, end users are unable to customise the design of the system generated emails and need to rely on the team to customise them for us. Having noted that, I do have to say, the team does a great job in customising everything as we want it to be. > > An incredible product and an incredible team. Selfless and endless support offered to us by \[sensitive content hidden\] and her team have been second to none. I have been in business for over 34 years, and I am yet to meet a manager as dedicated, as efficient, as intelligent and switched on, or as kind, thoughtful and supportive of \[sensitive content hidden\] . She really is like a life raft when we need her the most. Whatever business I move to, I will move the Engagement Hub software and \[sensitive content hidden\] with me. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/163808/engagement-hub?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/163808/engagement-hub) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ja | | ----- ## Données structurées