---
description: Bontact : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bontact - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de chat (clavardage)](/directory/30797/live-chat/software) > [Bontact](/software/164330/bontact)

# Bontact

Canonical: https://fr.capterra.ca/software/164330/bontact

> Plateforme de communication multicanal intelligente permettant aux entreprises de communiquer avec leurs clients par chat, appel, messagerie instantanée ou SMS.
> 
> Conclusion : 1 utilisateurs lui ont donné la note de **2.0/5**. Figure au meilleur classement pour **Simplicité**.

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## Présentation

### Qui utilise Bontact?

Petites et moyennes entreprises vendant un produit ou un service à forte implication.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **2.0/5** | 1 Avis |
| Simplicité | 1.0/5 | D'après l'ensemble des avis |
| Support client | 1.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 1.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 1.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 0% | (0/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Bontact
- **Fondé**: 2015

## Contexte commercial

- **À partir de**: 30,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500
- **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Autoresponders
- Clavardage et messagerie
- Clavardage proactif
- Formulaire hors ligne
- Stratégie de marque personnalisable
- Third-Party Integrations
- Transferts/Routage

## Intégrations (11 au total)

- FreshBooks
- Freshdesk
- Insightly
- Meta for Business
- Nimble
- Salesforce Sales Cloud
- Slack
- SugarCRM
- Telegram
- Zendesk Suite
- Zoho CRM

## Ressources d'aide

- Service client/courriel
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software)

##  Logiciels similaires

1. [Online Live Chat](https://fr.capterra.ca/software/140387/online-live-chat) — 4.8/5 (4 reviews)
2. [Smallchat](https://fr.capterra.ca/software/162330/smallchat) — 5.0/5 (1 reviews)
3. [HelloBox](https://fr.capterra.ca/software/173571/hellobox) — 4.3/5 (16 reviews)

## Avis

### "TERRIBLE customer service" — 2.0/5

> **Utilisateur vérifié** | *4 novembre 2019* | Cabinet d'avocats | Taux de recommandation : 0.0/10
> 
> **Avantages**: Nothing.  Given what is currently on the market in this sphere, I would never go with Contact.
> 
> **Inconvénients**: The complete lack of adequate customer support and responsiveness.  I sent FOUR emails with NO responses other than an auto-acknowledgement that they received the communication.
> 
> Terrible.  Do not use their product - there are DOZENS of good alternatives out there.

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/164330/bontact)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| en | <https://www.capterra.com/p/164330/Bontact/> |
| en-AE | <https://www.capterra.ae/software/164330/bontact> |
| en-AU | <https://www.capterra.com.au/software/164330/bontact> |
| en-CA | <https://www.capterra.ca/software/164330/bontact> |
| en-GB | <https://www.capterra.co.uk/software/164330/bontact> |
| en-IE | <https://www.capterra.ie/software/164330/bontact> |
| en-IL | <https://www.capterra.co.il/software/164330/bontact> |
| en-IN | <https://www.capterra.in/software/164330/bontact> |
| en-NZ | <https://www.capterra.co.nz/software/164330/bontact> |
| en-SG | <https://www.capterra.com.sg/software/164330/bontact> |
| en-ZA | <https://www.capterra.co.za/software/164330/bontact> |
| fr | <https://www.capterra.fr/software/164330/bontact> |
| fr-BE | <https://fr.capterra.be/software/164330/bontact> |
| fr-CA | <https://fr.capterra.ca/software/164330/bontact> |
| fr-LU | <https://www.capterra.lu/software/164330/bontact> |

-----

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