--- description: Mailsuite : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mailsuite - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de suivi des courriels](/directory/31325/email-tracking/software) > [Mailsuite](/software/164512/mailtrack) # Mailsuite Canonical: https://fr.capterra.ca/software/164512/mailtrack Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/164512/mailtrack?page=2) > Suivi des e-mails gratuit et illimité pour Gmail et Inbox. > > Conclusion : 227 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Mailsuite? Toute personne envoyant des e-mails depuis Gmail ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 227 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Mailsuite - **Entreprise fondée en**: 2013 ## Contexte commercial - **À partir de**: 9,99 $ US - **Type de licence**: (Version gratuite disponible) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Actions découlant d'un événement - Analyse des campagnes - Gestion d'équipe - Gestion des abonnés - Gestion des contacts - Gestion des courriels - Mobile Optimization - Modèles de courriels - Planification des campagnes - Rapports et analyses - Real-Time Notifications - Suivi des clics - Suivi des courriels ## Intégrations (1 au total) - Gmail ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de suivi des courriels](https://fr.capterra.ca/directory/31325/email-tracking/software) ## Catégories connexes - [Logiciels de suivi des courriels](https://fr.capterra.ca/directory/31325/email-tracking/software) - [Outils de marketing par courriel](https://fr.capterra.ca/directory/30013/email-marketing/software) ## Logiciels similaires 1. [GMass](https://fr.capterra.ca/software/168452/gmass) — 4.8/5 (1376 reviews) 2. [Mailchimp](https://fr.capterra.ca/software/110228/mailchimp) — 4.5/5 (17599 reviews) 3. [MailerLite](https://fr.capterra.ca/software/136603/mailerlite) — 4.7/5 (2259 reviews) 4. [Constant Contact](https://fr.capterra.ca/software/31898/constant-contact) — 4.3/5 (2922 reviews) 5. [iContact](https://fr.capterra.ca/software/31513/icontact) — 4.5/5 (604 reviews) ## Avis ### "Le radar de mes e-mails envoyés" — 5.0/5 > **AFEF** | *3 janvier 2025* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: On peut savoir si le destinataire clique sur les liens inclus dans notre e-mail. > > **Inconvénients**: Il faut avoir un abonnement Premium pour le suivi illimité des e-mails. > > MailTrack est un service de suivi des e-mails qui me permet de savoir quand et si mes e-mails ont été ouverts par les destinataires. Il s’intègre à Gmail et Google Workspace ----- ### "easy and simple tracking of the email opening" — 5.0/5 > **Devis** | *23 juillet 2022* | Assurance | Taux de recommandation : 9.0/10 > > **Avantages**: it's simple, free and straight to the point, I recommend it. Even if you think not to use it, try it and you will think of uses both if you are commercial like me and administrators who do not sell > > **Inconvénients**: it works from gmail on a browser but in my case not from external apps such as "easymail for gmail" from windows store > > the experience was positive, it is one of those simple "plugins" that you install without thinking so much, the use is immediate, see the icon of green ticks similar to how the read receipt for messages received on whatsapp ( Do you use it in the USA? I have heard conflicting opinions, in Italy we all have it, absolutely everyone\!). However, for massive sending of emails from google (max 20-100 per day and then to rise, then it becomes spam for google systems) I recommend yetanothermailmerge YAMM plugin for google docs / gmail. In addition to sending the email and monitoring the opening, see if they trash without opening, if the email does not reach its destination and provides you with a final report. All free, all in google and with a "mail merge" function that you may use with microsoft office ----- ### "Confirmation Message Needed for Accidental Unsubscribes\!" — 4.0/5 > **Chasya** | *22 juillet 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: I really loved Mailsuite, it helps to show how many people are opening our nonprofit org's newsletter. The tracking is very helpful and we appreciate it being free since we are limited on funds. I would have given 5 stars had it not been for one silly issue that could very easily be fixed: A simple confirmation message when someone accidentally hits "unsubscribe", so it can be undone\! > > **Inconvénients**: There was no confirmation CTA message that came up when I accidentally hit the unsubscribe link\! That link is far too close to the X to "remove unsubscribe once". Since we already have the unsubscribe feature built into our Google Workspace for Nonprofits, we don't need two unsubscribes, so I have always just clicked the X link for remove once when sending out mass emails to our newsletter group. Well, apparently I clicked too close to the Unsubscribe and it unsubscribed our admin account and I could not even send an email to our group. I had to remove Mailsuite\! I didn't even know it had happened until I suddenly got an error message saying our admin account had unsubscribed from its own emails. > > Normally, I love Mailsuite, but when I could not send admin emails to my nonprofit's Google group after accidentally hitting unsubscribe, I had to remove it. This problem could easily be fixed with a simple confirmation CTA message, just like when you go to delete a computer file. Just ask, "ARE YOU SURE?" That way, we wouldn't accidently be able to unsubscribe. Please, please, please fix this\! ----- ### "Do not use" — 1.0/5 > **Utilisateur vérifié** | *3 octobre 2023* | Services juridiques | Taux de recommandation : 0.0/10 > > **Avantages**: It was great while it worked. It was lovely to see who had read emails. > > **Inconvénients**: Mailtrack had what they called a server issue. Emails sent by my organization all came back to us as unsent, but somehow they were all deleted from our "sent" box and were not in our drafts. So Mailtrack somehow deleted these emails. All had to be done and resent. > > Mailtrack cost us thousands of dollars in lost productivity and their response was "Sorry about that". They also lied to us about how long there had been an issue (we had a problem over a week ago but had not been able to trace it to them at the time). ----- ### "Satisfactory but simple product" — 5.0/5 > **Kim** | *14 juillet 2022* | Cabinet d'avocats | Taux de recommandation : 8.0/10 > > **Avantages**: Price is always high on my list, mailtrack has a free version and the paid version is reasonable\! I love that Mailtrack is easy to use even for beginner or intermediate experience levels. I like the notifications and reporting, it helps us understand how recieptients engage with our email marketing, newsletter, events, or even just typical emails. Mailtrack has been rather dependable and I have not experienced any technical issues or malfunctions which is great\! Mailtrack has been helpful with our email communication all around and especially anything marketing related. > > **Inconvénients**: I do not like the limited amount of templates and customization. I do not like the lack of available features. Mailtrack does not notify you when an email has been forwarded and it does not include extra data like how many times an email was opened. Another issue is that it only works with Gmail and it isn't necessarily mobile friendly. > > My overall experience has been pleasant and satisfactory. Mailtrack is a great (but simple) tool for email tracking. It has helped with our email communication and it has been a reliable product. It has a free version and affordable paid version. As a law firm, sometimes we just need to know if a person has opened any of our emails at all and Mailtrack has served that purpose quite well. We don't necessarily need the extras but they're still nice to have. ----- Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/164512/mailtrack?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/164512/mailtrack) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées