--- description: ROLLER : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ROLLER - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de caisse](/directory/20052/point-of-sale/software) > [ROLLER](/software/164715/roller) # ROLLER Canonical: https://fr.capterra.ca/software/164715/roller Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/164715/roller?page=2) > ROLLER est une suite logicielle tout-en-un de pointe pour les sites de loisirs, de divertissement et touristiques. > > Conclusion : 144 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ROLLER? ROLLER propose un logiciel tout-en-un destiné aux sites de loisirs, de divertissement et touristiques. Points de vente, billetterie, CRM, dérogations numériques, cartes-cadeaux numériques, RFID, analytique, etc. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 144 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ROLLER Software - **Pays**: Sydney, Australie - **Fondé**: 2010 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Arabie saoudite, Argentine, Australie, Belgique, Canada, Colombie, Corée du Sud, Danemark, Espagne, Finlande, France, Irlande, Kenya, Koweït, Luxembourg, Malaisie, Mexique, Norvège, Nouvelle-Zélande et 11 de plus ## Fonctionnalités - Alertes/Notifications - Barcode/Ticket Scanning - Base de données avec fonction de recherche - Base de données de clients - Base de données de membres - Billetterie - Billetterie des événements - Codes QR - Communication avec les membres - Comptes clients - Conformité PCI - Contrôles/Permissions d'accès - Facturation - Gestion de site web - Gestion des abonnements - Gestion des bénévoles - Gestion des contacts - Gestion des cotisations - Gestion des courriels - Gestion des documents - Gestion des données client - Gestion des flux de travail - Gestion des formulaires - Gestion des participants - Gestion des promotions - Gestion des retours - Gestion des réservations - Gestion des stocks - Gestion des ventes - Importation et exportation de données - Intégration comptable - Messagerie SMS - Modèles personnalisables - Options de paiement multiples - Paiements en personne - Paiements mobiles - Promotion sociale - Prévention des paiements frauduleux - Rapports et analyses - Renouvellement d'abonnements - Segmentation - Signature en ligne - Signature numérique - Stockage de documents - Suivi des interactions - Surveillance des transactions - Tableau de bord d'activités - Traitement des cartes de crédit et de débit - Traitement des paiements - Types de membres ... et 14 fonctionnalités supplémentaires ## Intégrations (15 au total) - Brevo - Campaign Monitor by Marigold - Fresh KDS - Google Tag Manager 360 - InMoment - Klaviyo - Mailchimp - Microsoft Power BI - NetSuite - Ontraport - Sailthru - Tanda - Workforce.com - Xero - Yellow Dog Inventory ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de caisse](https://fr.capterra.ca/directory/20052/point-of-sale/software) ## Catégories connexes - [Systèmes de billeterie](https://fr.capterra.ca/directory/30039/ticketing/software) - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de gestion événementielle](https://fr.capterra.ca/directory/20030/event-management/software) - [Logiciels de caisse](https://fr.capterra.ca/directory/20052/point-of-sale/software) - [Logiciels de gestion de projet événementiel](https://fr.capterra.ca/directory/30811/venue-management/software) ## Logiciels similaires 1. [iVvy Venue Management](https://fr.capterra.ca/software/141909/ivvy) — 4.6/5 (69 reviews) 2. [Perfect Venue](https://fr.capterra.ca/software/1035127/perfect-venue) — 4.8/5 (75 reviews) 3. [Tripleseat](https://fr.capterra.ca/software/118047/tripleseat) — 4.7/5 (572 reviews) 4. [VenueSumo](https://fr.capterra.ca/software/1063799/venuesumo) — 4.9/5 (11 reviews) 5. [AllBooked by Skedda](https://fr.capterra.ca/software/1073834/AllBooked) — 4.8/5 (70 reviews) ## Avis ### "Roller est un Game Changer\!" — 5.0/5 > **Louis-David** | *19 décembre 2025* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: Ce logiciel a littéralement transformer notre façon de faire\! La gestion du calendrier, des suivi avec les réservations et les waivers > > **Inconvénients**: Selon moi, il manque certains petits trucs mais ils sont toujours en train de se mettre a jour et c'est vraiment ce qu'il faut\! > > J'adore ce logiciel, il est pour moi une facilité et je ne reviendrai jamais en arrière. Je le recommande a tout le monde ----- ### "Awesome system, a few tweaks to make it perfect\!" — 5.0/5 > **Steve** | *18 décembre 2025* | Divertissement | Taux de recommandation : 10.0/10 > > **Avantages**: Great customer service, the system is obviously built with business success in mind. It's easy to add products, including special event tickets, and things just make sense\! > > **Inconvénients**: Sometimes have issues with guests using company cards, the system declines for some reason. Also need the ability to add more automated emails based on what the users want to send. > > Overall makes our business run smoother and faster, with less hiccups\! The booking system works great, and we haven't had a single double booking\! ----- ### "Overall worth the value" — 3.0/5 > **Elisabeth** | *30 septembre 2025* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: I really enjoy the easy to use nature of the POS machine and vending manager for all my staff. I also really enjoy how easy it is for a guest to purchase tickets through our online ticketing system. Customer support was a problem in the very beginning but the last year or so with the new system it seems to be a lot faster and we get answers a little bit quicker. > > **Inconvénients**: We have had a lot of connection issues and payment processing problems over the last year. I also wish that the inventory reporting and system was a bit more comprehensive. > > Overall, our experience is good with roller. However, there are some challenges that are still there that need to be overcome by the company such as noted above. ----- ### "Growing with it." — 4.0/5 > **Haseeb** | *18 septembre 2025* | Services et installations de loisirs | Taux de recommandation : 7.0/10 > > **Avantages**: The centralized nature of things. How I can manage all my venues from a single source point and have visibility of how things are going. > > **Inconvénients**: Some reporting functionality especially at HQ level is bad. There are reports available that just don't work. Lack of scheduling. > > It's been pretty positive overall - hoping to get more features etc. I like the idea that the product continues to evolve. ----- ### "Great Support-Backed System for Managing Events and overall Business" — 5.0/5 > **Shweta** | *16 décembre 2025* | Services aux consommateurs | Taux de recommandation : 9.0/10 > > **Avantages**: What I liked most about ROLLER is its all-in-one functionality. It centralizes waivers, ticketing, memberships, party bookings, and POS into a single system, which helps streamline front desk operations. The real-time syncing of waivers and bookings reduces manual work and speeds up guest check-ins, especially during peak hours. The reporting tools are also useful for tracking sales and attendance, which supports better daily and operational decision-making. > > **Inconvénients**: some workflows are not very intuitive, especially for new staff. Certain tasks such as modifying bookings, processing refunds, or switching between POS and booking screens require multiple steps and can be time-consuming during busy periods. Occasional system lag and delayed syncing also impact front-desk efficiency during peak hours. > > Overall, my experience with ROLLER as an Events Manager has been mixed but largely positive. The platform is strong for managing party and group bookings, tracking payments, and coordinating waivers, which helps keep event operations organized. Having bookings, guest details, and transactions in one system improves visibility and reduces manual follow-ups. However, during high-volume event days, some processes such as editing bookings, handling last-minute changes, and processing refunds can feel slow or overly complex. While ROLLER is a powerful system, certain workflows and reporting tools could be more intuitive and flexible to better support fast-paced event management. With improvements in speed, usability, and customization, it would be an even more effective tool for managing events efficiently. ----- Page : 1/7\ Suivant: [Page suivante](https://fr.capterra.ca/software/164715/roller?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/164715/roller) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées