--- description: Zipwhip : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zipwhip - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Plateformes SMS marketing](/directory/30842/sms-marketing/software) > [Zipwhip](/software/165106/zipwhip) # Zipwhip Canonical: https://fr.capterra.ca/software/165106/zipwhip Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/165106/zipwhip?page=2) > Permet aux entreprises de communiquer avec leurs clients en utilisant leur ligne fixe, VoIP et numéro gratuit existants. > > Conclusion : 119 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Zipwhip? PME, mid-market, grandes entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 119 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Twilio - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2008 ## Contexte commercial - **À partir de**: 19,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Envoi de SMS en masse - Gestion des contacts - Messagerie bidirectionnelle - Messagerie planifiée - Personnalisation de messages - Rapports et analyses - Réponses automatisées ## Ressources d'aide - Chat/Clavardage ## Category - [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software) ## Logiciels similaires 1. [Project Broadcast](https://fr.capterra.ca/software/1059384/project-broadcast) — 4.9/5 (647 reviews) 2. [SlickText](https://fr.capterra.ca/software/155430/slicktext-com) — 4.8/5 (268 reviews) 3. [Clearstream](https://fr.capterra.ca/software/158103/clearstream) — 4.8/5 (676 reviews) 4. [Text Request](https://fr.capterra.ca/software/167015/text-request) — 4.6/5 (1193 reviews) 5. [Twilio](https://fr.capterra.ca/software/180158/twilio-communications-platform) — 4.4/5 (502 reviews) ## Avis ### "Texting customers couldn't get much easier" — 5.0/5 > **Tim** | *25 juillet 2018* | Immobilier > > **Avantages**: We have been using ZipWhip for just over a year now. Customers LOVE the ability to send us a text at our service telephone number. Our staff loves the ability to have multiple people logged into the account so that we can see if a customer has been responded to, as well as the ability to look back in the history of texts to see what was discussed previously. > > **Inconvénients**: The company is located in the Pacific time zone, so if I have an issue (Eastern Time Zone) at 8 am, I have to wait an hour for them to get into the support center. ----- ### "Great Platform and Helpful Support" — 5.0/5 > **Crystal** | *25 septembre 2023* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: It is very user friendly, and you cannot beat how affordable it is. The ease of use was amazing\! > > **Inconvénients**: They are being cancelled and will not available soon :( LOVED ZipWhip\! > > We never had any issues with thr platform. It functioned well for our uses. I am very sad to see Zipwhip go. ----- ### "Nice to set-up landline texting, but messages weren't always getting delivered" — 3.0/5 > **Jen** | *4 mai 2020* | Eau/gaz/électricité | Taux de recommandation : 1.0/10 > > **Avantages**: This software was very easy to use, had many features we needed. Our customers love being able to text our business line and it was easy to add a text button to our website. > > **Inconvénients**: We text our employees a lot and there were times, in a group, not each member would get the message. We went back and forth with customer service a lot and they blamed our cell phone carrier, but our phone carrier confirmed messages were never reaching them. At the time we used this product, they had ZERO compliance tools, so we set out to find a company that could help us with that as well. > > It was fine, but frustrating when trying to resolve an issue and couldn't really seem to get any help. ----- ### "Very Basic" — 4.0/5 > **Michele** | *25 novembre 2019* | Construction | Taux de recommandation : 5.0/10 > > **Avantages**: I like that everyone on our team can track each other's text messages so we can pick right up where someone else left off when communicating. The Interface is clean and easy to use. > > **Inconvénients**: I don't like having to use a multistep process when uploading multiple contacts or texting a group. I don't like that texting groups are limited to 50 members. > > Zipwhip has allowed us to have a centralized texting system so that all employees can view communication that affects the company. In that, it has been a positive experience but it has an overall clunky feel. ----- ### "I wish ZipWhip was here to stay" — 5.0/5 > **Ruvim** | *14 juin 2022* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: Zipwhip is so easy to use, my grandmother can figure it out. I also love the ability to send MMS photos > > **Inconvénients**: I wish there was RCS integration. I wish there was a location request feature ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/165106/zipwhip?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/165106/zipwhip) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées