--- description: Zipwhip : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zipwhip - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Plateformes SMS marketing](/directory/30842/sms-marketing/software) > [Zipwhip](/software/165106/zipwhip) # Zipwhip Canonical: https://fr.capterra.ca/software/165106/zipwhip Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/165106/zipwhip?page=2) > Permet aux entreprises de communiquer avec leurs clients en utilisant leur ligne fixe, VoIP et numéro gratuit existants. > > Conclusion : 119 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Zipwhip? PME, mid-market, grandes entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 119 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Twilio - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2008 ## Contexte commercial - **À partir de**: 19,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Envoi de SMS en masse - Gestion des contacts - Messagerie bidirectionnelle - Messagerie planifiée - Personnalisation de messages - Rapports et analyses - Réponses automatisées ## Ressources d'aide - Chat/Clavardage ## Category - [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software) ## Logiciels similaires 1. [Twilio](https://fr.capterra.ca/software/180158/twilio-communications-platform) — 4.4/5 (507 reviews) 2. [Project Broadcast](https://fr.capterra.ca/software/1059384/project-broadcast) — 4.9/5 (650 reviews) 3. [Clearstream](https://fr.capterra.ca/software/158103/clearstream) — 4.8/5 (694 reviews) 4. [SlickText](https://fr.capterra.ca/software/155430/slicktext-com) — 4.8/5 (269 reviews) 5. [EZ Texting](https://fr.capterra.ca/software/145848/ez-texting) — 4.5/5 (273 reviews) ## Avis ### "Texting customers couldn't get much easier" — 5.0/5 > **Tim** | *25 juillet 2018* | Immobilier > > **Avantages**: We have been using ZipWhip for just over a year now. Customers LOVE the ability to send us a text at our service telephone number. Our staff loves the ability to have multiple people logged into the account so that we can see if a customer has been responded to, as well as the ability to look back in the history of texts to see what was discussed previously. > > **Inconvénients**: The company is located in the Pacific time zone, so if I have an issue (Eastern Time Zone) at 8 am, I have to wait an hour for them to get into the support center. ----- ### "Very Basic" — 4.0/5 > **Michele** | *25 novembre 2019* | Construction | Taux de recommandation : 5.0/10 > > **Avantages**: I like that everyone on our team can track each other's text messages so we can pick right up where someone else left off when communicating. The Interface is clean and easy to use. > > **Inconvénients**: I don't like having to use a multistep process when uploading multiple contacts or texting a group. I don't like that texting groups are limited to 50 members. > > Zipwhip has allowed us to have a centralized texting system so that all employees can view communication that affects the company. In that, it has been a positive experience but it has an overall clunky feel. ----- ### "Great Product - Horrendous Customer Support" — 3.0/5 > **Mark** | *6 septembre 2019* | Automobile | Taux de recommandation : 2.0/10 > > **Avantages**: The ease of use and simplicity of getting your company line the ability to text. > > **Inconvénients**: I wanted to try the software and after talking with the company they try and force you into a year contract. This should have been my first sign. After talking them into a month-to-month contract I talked with our phone provider who said they provide the same service for free. I am now going through the process of trying to cancel with Zipwhip and their customer support is horrible. I should have never signed up with them and would recommend to others really hesitating signing up with them unless a. you want to be with them for more than a year and b. never want to cancel after trying out the service because they make it almost impossible. Right now I am paying them and not even using the product. > > Salespeople are very pushy and though I like the product the inability to cancel your account make it something I can't recommend to others and why I am writing this review. ----- ### "I wish ZipWhip was here to stay" — 5.0/5 > **Ruvim** | *14 juin 2022* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: Zipwhip is so easy to use, my grandmother can figure it out. I also love the ability to send MMS photos > > **Inconvénients**: I wish there was RCS integration. I wish there was a location request feature ----- ### "Exactly what I was looking for" — 5.0/5 > **Shawn** | *12 novembre 2020* | Équipements publics | Taux de recommandation : 10.0/10 > > **Avantages**: Simplicity and integration with Zoho CRM. At first the integration didn't work perfectly as it would only sync messages with contact records and not lead records but after some back and forth they updated the integration and now it works perfectly. > > **Inconvénients**: There are a few features I'd like to see like pulling in additional merge fields from my crm to use in messages but outside of that I love it > > Overall their support is not perfect but very good, most other companies just blow off your request to fix something and at first I thought zipwhip was doing the same but they actually followed through and fixed their app/integration with zoho perfectly. ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/165106/zipwhip?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/165106/zipwhip) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées